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Remote Aetna Customer Service Jobs in Spring, TX

Liveops

Remote Customer Service Representative

Humble, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Spring, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Nexora Talent

Remote- Customer Experience Service

Houston, TX · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsAetna Customer Service JobsRemote Aetna Customer Service JobsRemote Aetna Customer Service Jobs in Spring, TX

Remote Aetna Customer Service information

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How much do remote aetna customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote aetna customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

Does Aetna offer remote positions?

Aetna offers remote customer service positions, including roles like Remote Aetna Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific scheduling and technical requirements.

What is the difference between Remote Aetna Customer Service vs Remote UnitedHealthcare Customer Service?

AspectRemote Aetna Customer ServiceRemote UnitedHealthcare Customer Service
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; health insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageAetna, health insurance industryUnitedHealthcare, health insurance industry
Common Search & ComparisonYesYes

Both Remote Aetna Customer Service and Remote UnitedHealthcare Customer Service roles involve assisting members with insurance inquiries in a remote setting. They require similar credentials, work environments, and industry usage. The main differences lie in the specific employer and their customer service protocols, but overall, they are comparable roles within the health insurance customer support field.

What are some common challenges faced by Remote Aetna Customer Service representatives, and how can they be addressed?

Remote Aetna Customer Service representatives often face challenges such as managing high call volumes, resolving complex insurance issues without in-person support, and staying updated on frequently changing healthcare policies. To address these challenges, representatives benefit from strong organizational skills, effective communication, and regular training sessions provided by Aetna. Building a routine, utilizing internal knowledge bases, and actively participating in team chats or virtual meetings help foster a supportive remote environment and ensure accurate, timely assistance for members.

What is a Remote Aetna Customer Service representative?

Remote Aetna Customer Service representatives are professionals who assist Aetna members with their health insurance needs from a remote location, typically working from home. Their responsibilities include answering questions about benefits, claims, coverage, and helping resolve issues related to Aetna health plans. They use phone, email, or chat to communicate with customers, ensuring a high level of service and support. Working remotely allows these representatives to provide flexible and accessible assistance to Aetna members across different regions.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service representative?

To thrive as a Remote Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer proficiency are typically required. Patience, empathy, and active listening are standout soft skills for effectively supporting customers and resolving issues. These skills ensure customer satisfaction, efficient issue resolution, and uphold Aetna's reputation for quality service.

What are the most commonly searched types of Aetna Customer Service jobs in Spring, TX?

The most popular types of Aetna Customer Service jobs in Spring, TX are:

What are popular job titles related to Remote Aetna Customer Service jobs in Spring, TX?

For Remote Aetna Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Aetna Customer Service jobs in Spring, TX look for?

The top searched job categories for Remote Aetna Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Aetna Customer Service jobs?

Cities near Spring, TX with the most Remote Aetna Customer Service job openings:

Remote Aetna Customer Service jobs near you

Remote Customer Service Representative

Liveops

Kingwood, TX • Remote

$20/hr

Contractor

Re-posted 3 hours ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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