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Remote Aetna Customer Service Jobs in Spring, TX

ForgeFit

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conroe, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Humble, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Magnolia, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Spring, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cypress, TX · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Baytown, TX · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Katy, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Houston, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pasadena, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Landpoint

Remote Customer Service Representatives

Houston, TX · Remote

$15.25 - $20.75/hr

REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions ...

Liveops

Remote Customer Service Representative

Humble, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsAetna Customer Service JobsRemote Aetna Customer Service JobsRemote Aetna Customer Service Jobs in Spring, TX

Remote Aetna Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do remote aetna customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote aetna customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

Does Aetna offer remote positions?

Aetna offers remote customer service positions, including roles like Remote Aetna Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific scheduling and technical requirements.

What is the difference between Remote Aetna Customer Service vs Remote UnitedHealthcare Customer Service?

AspectRemote Aetna Customer ServiceRemote UnitedHealthcare Customer Service
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; health insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageAetna, health insurance industryUnitedHealthcare, health insurance industry
Common Search & ComparisonYesYes

Both Remote Aetna Customer Service and Remote UnitedHealthcare Customer Service roles involve assisting members with insurance inquiries in a remote setting. They require similar credentials, work environments, and industry usage. The main differences lie in the specific employer and their customer service protocols, but overall, they are comparable roles within the health insurance customer support field.

What are some common challenges faced by Remote Aetna Customer Service representatives, and how can they be addressed?

Remote Aetna Customer Service representatives often face challenges such as managing high call volumes, resolving complex insurance issues without in-person support, and staying updated on frequently changing healthcare policies. To address these challenges, representatives benefit from strong organizational skills, effective communication, and regular training sessions provided by Aetna. Building a routine, utilizing internal knowledge bases, and actively participating in team chats or virtual meetings help foster a supportive remote environment and ensure accurate, timely assistance for members.

What is a Remote Aetna Customer Service representative?

Remote Aetna Customer Service representatives are professionals who assist Aetna members with their health insurance needs from a remote location, typically working from home. Their responsibilities include answering questions about benefits, claims, coverage, and helping resolve issues related to Aetna health plans. They use phone, email, or chat to communicate with customers, ensuring a high level of service and support. Working remotely allows these representatives to provide flexible and accessible assistance to Aetna members across different regions.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service representative?

To thrive as a Remote Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer proficiency are typically required. Patience, empathy, and active listening are standout soft skills for effectively supporting customers and resolving issues. These skills ensure customer satisfaction, efficient issue resolution, and uphold Aetna's reputation for quality service.
What are the most commonly searched types of Aetna Customer Service jobs in Spring, TX? The most popular types of Aetna Customer Service jobs in Spring, TX are:
What are popular job titles related to Remote Aetna Customer Service jobs in Spring, TX? For Remote Aetna Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Aetna Customer Service jobs in Spring, TX look for? The top searched job categories for Remote Aetna Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Aetna Customer Service jobs? Cities near Spring, TX with the most Remote Aetna Customer Service job openings:
Remote Aetna Customer Service jobs near you

Remote Customer Service Representative

Nexarideexpress

Houston, TX • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Job Description:

We are seeking a highly motivated and enthusiastic Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, and chat.

Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate information about our services and assist customers with booking and scheduling transportation
  • Handle and resolve customer complaints and escalate issues as needed
  • Maintain customer records and update information as needed
  • Collaborate with other team members to ensure a seamless customer experience
  • Meet and exceed customer service goals and metrics set by the company
  • Continuously improve knowledge of company products, services, and policies to provide accurate and up-to-date information to customers
  • Work with a sense of urgency and prioritize tasks to meet customer needs

Qualifications:

  • High school diploma or equivalent; some college preferred
  • Minimum of 1-2 years of customer service experience, preferably in a remote setting
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and manage time effectively
  • Proficient in using computer systems and software, including Microsoft Office and customer service platforms
  • Ability to work in a fast-paced and dynamic environment
  • Must have a quiet and dedicated workspace to work remotely
  • Availability to work flexible hours, including evenings and weekends as needed

Benefits:

  •  Competitive salary
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and development
  • A supportive and collaborative work environment

Package Details

  • Competitive salary
  • 401k
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and development
  • A supportive and collaborative work environment

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