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Remote Aerospace Customer Service Jobs in Rochester, NY

HMG Careers

Sales Executive - Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Benefits Sales Rep

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Life Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

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All JobsAerospace Customer Service JobsRemote Aerospace Customer Service JobsRemote Aerospace Customer Service Jobs in Rochester, NY

Remote Aerospace Customer Service information

See Rochester, NY salary details

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How much do remote aerospace customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote aerospace customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is a remote aerospace customer service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

What are the key skills and qualifications needed to thrive as a remote aerospace customer service representative?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.
What are popular job titles related to Remote Aerospace Customer Service jobs in Rochester, NY? For Remote Aerospace Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Aerospace Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Aerospace Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Aerospace Customer Service jobs? Cities near Rochester, NY with the most Remote Aerospace Customer Service job openings:
Remote Aerospace Customer Service jobs near you
Infographic showing various Remote Aerospace Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Client Care Coordinator (Travel)

Livetripexperience

Rochester, NY • Remote

$17.75 - $23.25/hr

Full-time

Re-posted 20 days ago

Job description

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients\' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

  • Coordinate communication between clients and travel providers to resolve questions and issues.
  • Manage administrative tasks related to booking confirmations, cancellations, and refunds.
  • Ensure all client data and itinerary details are accurate and up to date.
  • Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
  • Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

  • Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
  • Strong Communicator: You can explain complex travel information simply and clearly.
  • Self-Motivated: You thrive in a remote environment where you manage your own workflow.
  • Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
  • Passion: An interest in the travel industry and helping others explore the world.

What We Offer

  • Remote position with a flexible schedule.
  • A collaborative culture that values your input.
  • Full training provided to ensure your success.
  • Competitive travel perks and benefits.

Apply