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Remote Aerospace Customer Service Jobs in Rochester, NY

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through ... As a trusted partner, we provide actionable solutions and innovation through our Aerospace ...

New

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through ... As a trusted partner, we provide actionable solutions and innovation through our Aerospace ...

New

Verify

Certified Auditor

Victor, NY · Remote

... customer requirements, and regulatory expectations. This role focuses on supplier performance ... aerospace supply chain. Key Responsibilities: * Conduct on-site and remote audits of suppliers to ...

New

Verify

Certified Auditor

Victor, NY · Remote

... customer requirements, and regulatory expectations. This role focuses on supplier performance ... aerospace supply chain. Key Responsibilities: * Conduct on-site and remote audits of suppliers to ...

New

Verify Inc.

Certified Auditor

Victor, NY · Remote

... customer requirements, and regulatory expectations. This role focuses on supplier performance ... aerospace supply chain. Key Responsibilities: * Conduct on-site and remote audits of suppliers to ...

New

HMG Careers

Remote Sales Specialist

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Aerospace Customer Service information

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How much do remote aerospace customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote aerospace customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

How can I make $100,000 a year working from home?

A remote aerospace customer service representative can earn $100,000 annually by gaining extensive industry experience, developing specialized technical knowledge, and advancing into senior or supervisory roles. High earnings may also require working full-time, demonstrating strong communication skills, and utilizing relevant tools like CRM software. Certifications in aerospace or customer service can further enhance earning potential.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

Does NASA offer remote jobs?

NASA primarily offers on-site jobs, but some remote opportunities are available in roles such as aerospace customer service, especially for positions involving administrative support, data analysis, or technical assistance. These remote roles often require strong communication skills, relevant certifications, and familiarity with NASA's systems and procedures.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is a Remote Aerospace Customer Service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

How can I make 2000 a week working from home?

Remote aerospace customer service roles typically pay between $12 and $25 per hour, so earning $2000 weekly requires working approximately 80 hours at the higher end of this range. To reach this income, you may need to work multiple shifts, improve your skills, or seek higher-paying positions within the industry that require specialized knowledge or certifications.

Does Lockheed Martin hire remote workers?

Lockheed Martin offers some remote customer service positions, including roles in aerospace customer support, but most jobs require on-site presence or hybrid arrangements. Remote opportunities depend on the specific role and department, and candidates should review job postings for location requirements and remote work options.

What are the key skills and qualifications needed to thrive as a Remote Aerospace Customer Service representative, and why are they important?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.
What are popular job titles related to Remote Aerospace Customer Service jobs in Rochester, NY? For Remote Aerospace Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Aerospace Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Aerospace Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Aerospace Customer Service jobs? Cities near Rochester, NY with the most Remote Aerospace Customer Service job openings:
Remote Aerospace Customer Service jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 17 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply