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Remote Account Representative Jobs in New York (NOW HIRING)

Med-Metrix

Patient Account Representative - Remote

Red Bank, NJ · On-site

$18.50 - $24.25/hr

Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. Duties and Responsibilities * Follow-up ...

O'Sullivan Communications

Be Seen First

Account Representative Publishing

Glen Rock, NJ · Remote

$42K/yr

Account Representative -- Publishing Reports to: Account Manager -- Publishing Department: Account Management Location: Primarily work from home. Occasional in-person group meetings Our Company:

ReminderMedia

Remote Account Executive

Newark, NJ · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by connecting with business owners across the country and helping them discover the value of ReminderMedia ...

ReminderMedia

Remote Account Executive

Newark, NJ · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by connecting with business owners across the country and helping them discover the value of ReminderMedia ...

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How much do remote account representative jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote account representative in New York is $61,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a remote account representative?

A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.

What are the key skills and qualifications needed to thrive as a remote account representative?

To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.

What are some common challenges faced by remote account representatives, and how can these be overcome?

One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

What are the most commonly searched types of Account Representative jobs in New York?

The most popular types of Account Representative jobs in New York are:

What are popular job titles related to Remote Account Representative jobs in New York?

For Remote Account Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Account Representative jobs in New York look for?

The top searched job categories for Remote Account Representative jobs in New York are:

What cities in New York are hiring for Remote Account Representative jobs?

Cities in New York with the most Remote Account Representative job openings:

Remote Account Representative jobs near you
Infographic showing various Remote Account Representative job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $61,716 per year, or $29.7 per hour.

Patient Account Representative - Remote

Med-Metrix

Red Bank, NJ • On-site

$18.50 - $24.25/hr

Other

Re-posted 12 days ago

Med-Metrix rating

6.9

Company rating: 6.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

288th of 500 rated business services

Job description

Job Purpose
The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them.
Duties and Responsibilities
  • Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites
  • Review and updates all patient and financial information accurately as given
  • Verify that information is accurate as to individual or insurance company responsible for payment of bill
  • Monitor all billings for accuracy, updating any that contain known errors
  • Monitor Medicaid/healthy options coupons to assure services are billed within expected timeframes
  • Bill all hospital services to primary insurer or patient correctly and within expected timeframe
  • Follow up with insurance companies on all assigned accounts within expected timeframe
  • Explain hospital regulations with regard to methods for payment of accounts and maintains complete working knowledge of insurance regulations and hospital insurance contracts
  • Identify and report underpayments and denial trends
  • Analyze, identify and resolve issues causing payer payment delays; Initiate appeals when necessary
  • Manipulate excel spreadsheets and communicate results
  • Meet and maintain daily productivity and quality standards established in departmental policies
  • Act professionally, cooperatively and courteously with patients, insurance payors, co-workers, management and clients
  • Perform special projects and other duties as needed by the management team
  • Maintain confidentiality at all times
  • Other duties as assigned
  • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications
  • High School Diploma or equivalent required
  • Medical Billing and Coding certification preferred, but not required
  • Experience in Hospital/Facility and/or physician billing required
  • 2-3 years' experience in insurance collections, including submitting and following up on claims
  • Basic knowledge of healthcare claims processing including: ICD-9/10, CPT and HCPC codes, as well as UB-04
  • Ability to use various workflow system and client host system such as STAR, SMS, EAGLE and EPIC, as well as other tools available to them to collect payments and resolve accounts
  • Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methodologies
  • Understanding of government, Medicare and Medicaid claims
  • Proficiency with Microsoft Office Suite including Excel and Word
  • Basic math and typing skills
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
  • Gracious and welcoming personality for customer service interaction

Working Conditions
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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