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Remote Account Manager Jobs in Duluth, MN (NOW HIRING)

MDS Solutions

REMOTE MDS Coordinator

Duluth, MN · On-site +1

$38.25 - $48.75/hr

Flexible Spending Account and HSA * Reasonable working hours. * CE opportunities. * Paid sick ... Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ...

MDS Solutions

REMOTE MDS Coordinator

Duluth, MN · Remote

$38.25 - $48.75/hr

Flexible Spending Account and HSA * Reasonable working hours. * CE opportunities. * Paid sick ... Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ...

MDS Solutions

REMOTE MDS Coordinator

Duluth, MN · On-site +1

$38.25 - $48.75/hr

Flexible Spending Account and HSA * Reasonable working hours. * CE opportunities. * Paid sick ... Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ...

HMG Careers

Sales Representative Remote

Duluth, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

... diverse and remote work force. * Demonstrated experience in managing a business unit with ... Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA * Well-being:

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$204K - $258K/yr

... diverse and remote work force. * Demonstrated experience in managing a business unit with ... Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA * Well-being:

All JobsAccount JobsRemote Account Manager JobsRemote Account Manager Jobs in Duluth, MN

Remote Account Manager information

See Duluth, MN salary details

$29.3K

$65.4K

$105.3K

How much do remote account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote account manager in Duluth, MN is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a remote account manager?

A Remote Account Manager is a professional responsible for managing client accounts and building customer relationships while working from a location outside the traditional office, often from home. They communicate with clients via phone, email, or video calls, ensuring their needs are met and resolving any issues. Remote Account Managers handle tasks such as client onboarding, upselling products or services, and coordinating with internal teams to deliver solutions. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work independently.

What does a remote account manager do?

A remote account manager oversees client relationships for a brand, production company, or advertising agency. In this virtual position, you may work from home and use a phone, video conferencing, chat, or text to perform your duties. Your primary responsibilities are to work closely with your clients to ensure that their sales and marketing goals are being met. You may set up meetings between advertising directors and your clients, work as an advocate on behalf of your clients’ interests, and provide customer service. Account managers may work with a range of clients at an ad agency or find employment in-house for an organization, such as a video game company or apparel manufacturer.

What are the key skills and qualifications needed to thrive as a remote account manager, and why are they important?

To thrive as a Remote Account Manager, you need a strong background in sales, client relationship management, and a relevant degree such as business or marketing. Familiarity with CRM software (like Salesforce or HubSpot), virtual collaboration tools, and digital communication platforms is typically required. Exceptional communication, self-motivation, and problem-solving skills set top performers apart in this remote role. These skills and qualities ensure effective client management, seamless remote collaboration, and the achievement of sales targets from a distance.

How does a remote account manager maintain strong client relationships without in-person meetings?

Remote Account Managers rely heavily on proactive communication, utilizing video calls, emails, and instant messaging to stay connected with clients. They often set regular check-ins and use collaborative tools to share updates and address concerns in real time. Building trust remotely requires being responsive, transparent, and attentive to client needs, ensuring that despite the distance, clients feel supported and valued. Many remote teams also use customer relationship management (CRM) software to track interactions and follow up on action items, helping maintain a personalized approach.

What is the difference between Remote Account Manager vs Remote Customer Success Manager?

AspectRemote Account ManagerRemote Customer Success Manager
CredentialsSales or account management experience, sometimes certifications in CRM toolsCustomer service or success certifications, CRM experience
Work EnvironmentClient-facing, sales-driven, often involves upsellingClient relationship-focused, ensuring customer satisfaction
Employer & Industry UsageSales teams, B2B companies, SaaS providersTech companies, SaaS, subscription services

Both roles involve remote work and client interaction, but the Remote Account Manager focuses on managing sales accounts and revenue growth, while the Remote Customer Success Manager emphasizes maintaining customer satisfaction and retention. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How much does a remote account manager make?

Remote account managers typically earn between $50,000 and $80,000 annually, with experienced professionals or those in senior roles earning over $100,000. Compensation varies based on industry, company size, location, and individual skills such as client management and sales proficiency.
More about Remote Account Manager jobs

What are the most commonly searched types of Remote Account jobs in Duluth, MN?

The most popular types of Remote Account jobs in Duluth, MN are:

What job categories do people searching Remote Account Manager jobs in Duluth, MN look for?

The top searched job categories for Remote Account Manager jobs in Duluth, MN are:

What cities near Duluth, MN are hiring for Remote Account Manager jobs?

Cities near Duluth, MN with the most Remote Account Manager job openings:

Remote Account Manager jobs near you
Infographic showing various Remote Account Manager job openings in Duluth, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,369 per year, or $31.4 per hour.

Client Experience Lead (Remote)

Superior, WI • Remote

PeopleWise Consulting MN
See more jobs at PeopleWise Consulting MNexternal

Full-time

Re-posted 6 days ago

Job description

DSC Communications is adding a Client Experience Lead to own the client relationship lifecycle from onboarding through ongoing strategy, renewal, and growth. This role pairs the instincts of a strong account manager with the credibility of a security advisor, making it uniquely positioned to drive meaningful outcomes for clients while expanding DSC's footprint within each account.

This is not a traditional account manager role. This person brings security and technology depth to client conversations and reporting, owns standards-based frameworks like CIS Controls and FTC Safeguards, and serves as the strategic technology voice for clients who don't have one internally.  They own the Client Experience, ensuring that our platform delivers what clients need from an automated, AI first environment.

DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering. 

The Client Experience team is responsible for account management, scoping and quoting, and the end-to-end client experience primarily driven through our unique platform. Everything the client sees within their digital portal and delivered via strategic conversations, from their technology posture, their quarterly business reviews, to their roadmap, flows through this role. The right person can translate a firewall rule into a board-level risk conversation, and they understand that the best time to position the next solution is right after the current one delivers results.

Roles & Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

Account Management & Client Experience

  • Own the primary client relationship for an assigned account portfolio via proactive communication, regular cadence, and clear accountability for outcomes
  • Serve as each client's strategic technology advisor, surfacing risks, opportunities, and roadmap priorities in plain language
  • Own the client experience end-to-end from onboarding through renewal and expansion; identifying friction points and closing them
  • Manage client-facing delivery through the DSC digital portal ensuring every client has an accurate, current view of their environment and relationship
  • Drive client satisfaction and retention metrics; manage escalation situations with composure and urgency

vCISO Advisory Function

  • Help develop structured and automated security assessments against CIS Controls (v7/v8) and FTC Safeguards Rule requirements; document findings and drive prioritized remediation
  • Translate technical risk findings into business impact language and present confidently to non-technical executives, owners, and boards
  •  Develop and maintain client-specific technology standards and security roadmaps aligned to their industry, size, and risk profile
  • Own the security narrative in business reviews driving posture trending, open risk items, and upcoming regulatory considerations
  • Advise on incident response readiness, policy gaps, and third-party risk exposure relevant to each client's environment

Reporting & Technology Reviews

  • Help develop automated business reviews, along with requirements for preparation and delivery to include environment health, ticket trends, project status, and strategic roadmap
  • Maintain accurate documentation for each account: asset inventory, technology standards baseline, and open action items
  • Leverage the client portal to surface real-time environment data and interact with clients to ensure they are never surprised by something DSC already knows
  • Identify trends across the portfolio and clients by examining common risks, shared upgrade cycles, and emerging threats to build playbooks and reporting to surface across the base

Scoping, Quoting & Revenue Growth

  • Own the scoping and quoting process for assigned accounts by collaborating with technical staff to build accurate, compelling proposals
  • Identify and act on cross-sell and upsell opportunities grounded in the client's posture and roadmap, not quota pressure
  • Drive adoption of DSC security, backup, and managed service offerings by connecting them to real client risk and business outcomes
  • Maintain pipeline visibility and forecast accuracy for assigned accounts

Process & Team Development

  • Build and formalize account management processes, business review templates, and client communication standards for the Client Experience team
  • Develop playbooks and automation requirements for common client scenarios like onboarding, renewal, escalation, and technology standards adoption
  • Collaborate with the Service Team Lead and technical staff to ensure client commitments are matched by delivery capacity
  • Surface client feedback, market signals, and competitive intelligence to inform DSC's service and product direction
Qualifications and Education Requirements

Required

  • 4+ years in an MSP, MSSP, or technology consulting environment with direct client-facing responsibility
  • Proven track record building or formalizing client management processes and documentation
  • Demonstrated account management experience in owning relationships, driving renewals, and growing accountsExperience delivering business reviews and/or risk mitigation discussions to non-technical decision-makers
  • Proven ability to scope and quote managed service, security, or project engagementsFamiliarity with CIS Controls (v7 or v8) and FTC Safeguards Rule requirements or equivalent to assist with gap assessment, prioritization, and client reporting
  • Understanding and experience with PSA platforms (HaloPSA, ConnectWise) and RMM tools (NinjaOne, Kaseya) and documentation tools (Hudu, IT Glue)Understanding of security stacks, like EDR, email filtering, DNS protection, backup/DR, and MFA to advise clients on coverage and gaps without deep engineering
  • Proficiency with M365 and Azure environments to provide licensing, posture guidance, and roadmap advisory (not deep engineering)

Strongly Preferred

  • Familiarity with NIST CSF (v1.1 or 2.0), HIPAA, or PCI DSS as they relate to SMB client advisory
  • HaloPSA hands-on experience in client portal configuration, workflow management, and reporting
  • Experience with AI workflow automation platforms (e.g., Rewst, n8n, Make, Power Automate) and using AI to reduce manual operational work
  • Experience with vulnerability management tooling (ConnectSecure, Cyrisma, or similar) used to drive client conversations