2

Remote 7Pm 3Am Jobs in Indiana (NOW HIRING)

Remote Insurance Agent

Fort Wayne, IN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Terre Haute, IN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

South Bend, IN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Remote Insurance Agent

Evansville, IN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

next page

Showing results 1-20

Remote 7Pm 3Am information

What is the difference between Remote 7Pm 3Am vs Remote Customer Service Representative?

AspectRemote 7Pm 3AmRemote Customer Service Representative
Work Hours7 PM to 3 AMTypically 8 AM to 5 PM or evening shifts
Required SkillsCustomer support, communication, problem-solvingCustomer support, communication, problem-solving
Work EnvironmentRemote, home-basedRemote, home-based
CertificationsNone mandatory, but customer service experience preferredNone mandatory, but customer service experience preferred

The main difference between Remote 7Pm 3Am and Remote Customer Service Representative roles lies in their working hours. Remote 7Pm 3Am shifts are scheduled during late evening to early morning, suitable for night owls or those seeking overnight work. In contrast, Remote Customer Service Representatives often work during daytime or evening hours. Both roles require similar skills and work environments, but their schedules cater to different preferences and lifestyles.

What are the most commonly searched types of 7Pm 3Am jobs in Indiana?

The most popular types of 7Pm 3Am jobs in Indiana are:

What cities in Indiana are hiring for Remote 7Pm 3Am jobs?

Cities in Indiana with the most Remote 7Pm 3Am job openings:

Medicare Advantage Member Service Representative

SIHO HOLDING INC

Columbus, IN • On-site, Remote

Full-time, Other

Posted 16 days ago


Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business