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Remote 6Pm To 11Pm Jobs in Indiana (NOW HIRING)

All Jobs6Pm To 11Pm JobsRemote 6Pm To 11Pm JobsRemote 6Pm To 11Pm Jobs in Indiana

Remote 6Pm To 11Pm information

What is a remote 6pm to 11pm job?

Remote 6Pm To 11Pm jobs are positions that allow employees to work from home or another remote location during the evening hours, typically from 6 PM to 11 PM. These jobs are ideal for people who need a flexible schedule, such as students, parents, or individuals with other daytime commitments. Common roles include customer service, technical support, tutoring, data entry, and freelance work. Evening remote jobs provide the flexibility to balance work with other responsibilities while still earning an income.

What skills and qualifications are needed to thrive as a remote customer service representative working 6pm to 11pm?

To thrive as a Remote Customer Service Representative working evening hours, you need strong communication skills, problem-solving abilities, and prior customer service experience. Familiarity with CRM software, helpdesk platforms, and basic computer literacy is typically required. Patience, self-motivation, and reliability are essential soft skills for managing customer inquiries independently during off-peak hours. These competencies ensure efficient resolution of customer issues and uphold company reputation during critical support periods.

What are the typical expectations for communication and collaboration when working remotely in an evening shift (6pm to 11pm)?

When working a remote evening shift, clear and timely communication becomes especially important since you may have limited overlap with daytime team members. You'll often use collaboration tools like Slack, email, or project management platforms to stay updated and report progress. Proactive updates at the end of your shift help ensure a smooth handoff to colleagues working earlier hours. Additionally, employers may expect you to participate in occasional virtual meetings or respond promptly to urgent requests, even outside core hours.

What is the difference between Remote 6Pm To 11Pm vs Remote Customer Service Representative?

AspectRemote 6Pm To 11PmRemote Customer Service Representative
Work HoursEvening shift, 6PM to 11PMVaries, often daytime or flexible shifts
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, patience, problem-solving
CertificationsNone typically requiredNone typically required
Work EnvironmentHome-based, quiet environmentHome-based, customer interaction

Remote 6Pm To 11Pm roles focus on evening hours, often requiring basic communication skills, similar to Remote Customer Service Representatives. Both roles are home-based and do not usually require certifications. The main difference lies in the specific shift timing and job focus, with Remote Customer Service Representatives handling customer inquiries during various hours, while Remote 6Pm To 11Pm roles are specifically evening shifts.

What are the most commonly searched types of 6Pm To 11Pm jobs in Indiana?

The most popular types of 6Pm To 11Pm jobs in Indiana are:

What are popular job titles related to Remote 6Pm To 11Pm jobs in Indiana?

For Remote 6Pm To 11Pm jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote 6Pm To 11Pm jobs in Indiana look for?

The top searched job categories for Remote 6Pm To 11Pm jobs in Indiana are:

What cities in Indiana are hiring for Remote 6Pm To 11Pm jobs?

Cities in Indiana with the most Remote 6Pm To 11Pm job openings:

Remote 6Pm To 11Pm jobs near you
Infographic showing various Remote 6Pm To 11Pm job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 3% Contract, and 2% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Medicare Advantage Member Service Representative

SIHO HOLDING INC

Columbus, IN • On-site, Remote

Full-time, Other

Posted 25 days ago

Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business

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