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Remote 4Pm To 8Pm Jobs in Raleigh, NC (NOW HIRING)

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Remote 4Pm To 8Pm information

What are remote 4pm to 8pm jobs?

Remote 4Pm To 8Pm jobs are positions that allow employees to work from home or another remote location, with scheduled hours typically from 4:00 PM to 8:00 PM. These roles are ideal for individuals seeking part-time work in the evenings, such as students, caregivers, or those looking to supplement their income. Common job types include customer service, tutoring, data entry, and administrative support. The flexibility and remote nature of these positions make them attractive to people balancing other daytime commitments.

What are some common challenges faced when working remote 4pm to 8pm shifts, and how can they be addressed?

Working a remote 4pm to 8pm shift can present unique challenges, such as managing work-life balance during evening hours and staying connected with colleagues who may work traditional daytime schedules. To address these, it’s important to establish a consistent routine, set clear boundaries with household members, and proactively communicate with your team to stay aligned on projects. Utilizing collaboration tools and scheduling regular check-ins can help maintain productivity and ensure you’re integrated with the broader team, even when working non-standard hours.

What are the key skills and qualifications needed to thrive as a remote customer service representative working 4pm to 8pm, and why are they important?

To thrive as a Remote Customer Service Representative in an evening shift, you need strong communication skills, problem-solving abilities, and experience with customer service platforms, typically supported by a high school diploma or equivalent. Familiarity with CRM software like Zendesk or Salesforce and proficiency in virtual communication tools are commonly required. Patience, adaptability, and time management are vital soft skills for excelling in remote, client-facing roles. These skills ensure efficient resolution of customer inquiries, high satisfaction, and effective performance during peak hours.

What is the difference between Remote 4Pm To 8Pm vs Remote Customer Support Agent?

AspectRemote 4Pm To 8PmRemote Customer Support Agent
Required CredentialsBasic customer service skills, sometimes certificationsCustomer service experience, communication skills
Work EnvironmentHome office, flexible hoursHome office, flexible hours
Industry UsageCommon in customer service, sales, tech supportPrimarily in customer service roles across industries
Search & Comparison IntentScheduling, part-time support rolesCustomer service jobs, remote support

Remote 4Pm To 8Pm typically refers to part-time or shift-specific roles in customer service or support industries, focusing on specific evening hours. Remote Customer Support Agent is a broader role encompassing customer service responsibilities across various industries, often requiring similar skills and offering flexible, remote work. The main difference lies in the specific scheduling versus the general job function.

What are popular job titles related to Remote 4Pm To 8Pm jobs in Raleigh, NC?

For Remote 4Pm To 8Pm jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote 4Pm To 8Pm jobs in Raleigh, NC look for?

The top searched job categories for Remote 4Pm To 8Pm jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote 4Pm To 8Pm jobs?

Cities near Raleigh, NC with the most Remote 4Pm To 8Pm job openings:

Remote 4Pm To 8Pm jobs near you
Infographic showing various Remote 4Pm To 8Pm job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Service Representative I (Remote Raleigh, NC)

First Citizens Bank

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Posted 16 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available
Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications
High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor's degree
* Financial Services experience
* Bilingual (Spanish)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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