Asia Pacific (Remote) Estimated Annual Salary : 15K-35K USD / year Number of Positions: 2 Position Type : Fixed Term, 150 Days each
Asia Pacific (Remote) Estimated Annual Salary : 15K-35K USD / year Number of Positions: 2 Position Type : Fixed Term, 150 Days each
Remote 35K information
What is the difference between Remote 35K vs Customer Service Representative?
| Aspect | Remote 35K | Customer Service Representative |
|---|---|---|
| Average Salary | around $35,000 annually | varies, typically $30,000 - $40,000 |
| Required Skills | Basic communication, computer literacy | Strong communication, problem-solving |
| Work Environment | Home-based, flexible hours | Call centers, remote or on-site |
| Common Certifications | None required, customer service skills preferred | Customer service certifications optional |
Remote 35K and Customer Service Representative roles often overlap in skills and work environment, with both being customer-focused and frequently remote. The main difference lies in salary expectations and specific job duties, with Remote 35K typically referring to a salary benchmark for entry-level roles in customer service or similar fields.
What are common challenges faced by employees in remote positions with a salary of around 35k, and how can they be addressed?
What is a remote 35k job?
What skills and qualifications are needed to thrive as a remote customer service representative?

Full-time
Re-posted 23 days ago
Job description
Xgrid Inc (www.xgrid.co) is a cloud services tech firm headquartered in Silicon Valley, USA, specializing in providing expert consultancy and professional services in building secure, complex, large-scale, production-grade distributed systems in cloud environments (AWS | Google Cloud Platform | Azure). The architects of the Xgrid cloud business group have 20+ years of combined experience building production-grade hyperscale systems for top silicon valley tech companies including Amazon, Salesforce, VMware, Cisco, and multiple top startups with successful exits.
We're looking for a Security Services Manager to join our team and play a key role in delivering high-value, high-impact security and compliance services to our Oracle Cloud customers. You'll leverage your experience in customer-facing roles and your knowledge of cybersecurity controls, especially within cloud technology, to ensure our clients' success in the cloud. This is a great opportunity to make a real difference for businesses migrating to or already using Oracle Cloud.
What will you do:
Responsibilities include but not limited to
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Act as internal coordinator and assist with deployment and ongoing management of a number of Enhanced Security Services for example (but not limited to)
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Threat & vulnerability management, such as vulnerability scanning & penetration tests
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Database security solutions such as Encryption, Vaulting and Auditing
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Data obfuscation solutions such as Data masking & Data Redaction
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Application layer security assessments and secure configuration best practices
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Raise service requests, create tickets etc. to relevant teams on behalf of security service delivery team
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Collaborate & partner with Security Service Managers & Technical Account Managers in North America & Latin America to facilitate delivery of obligated security services to customers
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Develop high quality customer facing security services metrics & templates, comprehensive quarterly security service review decks; based on inputs from management & SSMs
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Assist in enhancing reporting tools such as Oracle APEX, Confluence etc. to meet internal reporting & tracking needs
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Work closely with cross-functional internal teams, build relationship with service owners, cloud infrastructure engineers, risk management organization to facilitate timely vulnerability remediation
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Keep abreast of evolving security services within Oracle’s Managed Security Services space by taking relevant training, participating in workshops etc.
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Create & maintain up to date customer, service status & contract information pertaining to security services in relevant reporting portals, applications etc.
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Work closely with Oracle’s Technical Account Managers (TAMs) to assist them in driving remediation of security vulnerabilities in customer tenancy
Required Skills
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Intermediate to Expert level hands-on experience in Oracle APEX & Atlassian’s Confluence. Should be able to manage application portals to generate & enhance reporting requirements
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Experience in scripting languages such as python, MS Power point & Excel Macros. Should be able to generate high quality customer facing MS powerpoint decks
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Intermediate to expert level knowledge of Cloud Computing
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Knowledge of Oracle Linux such as basic navigation, security patch analysis, security best practice configuration
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Knowledge of Windows server such as common vulnerabilities, configuration weaknesses & security best practices
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Knowledge of scanning tools such as Nessus, Qualys etc. or other such. Ability to interpret scan data, findings severity, CVSS score etc.
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Excellent team collaboration skills
Preferred Skills
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Oracle Cloud Infrastructure security concepts and configuration
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Knowledge of Oracle Fusion Middleware security best practices, API & web security, OWASP Top 10 and associated controls etc.
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Knowledge of one or more industry best practice standards & framework such as CIS, NIST, STIG, PCI DSS, HIPAA & 21 Part 11
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Project management skills
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Possessing current Oracle Cloud Infrastructure certifications
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Relevant Security & technology certifications
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Able to read and understand service contracts and associated entitlements & obligations
Levels: ALL
Years Of Experience: Junior: 0-3 YoE, Mid: 3-6 YoE, Senior: 6+ YoE
Location: Asia Pacific (Remote)
Estimated Annual Salary: 15K-35K USD / year
Number of Positions: 2
Position Type: Fixed Term, 150 Days each