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Remote 1800 Contacts Customer Service Jobs in Rochester, MI

Liveops

Remote Spanish Bilingual Customer Service

Utica, MI · Remote

$14.25 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Livonia, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Sales and Service Agent Remote

Royal Oak, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Franklin, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Oxford, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote 1800 Contacts Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do remote 1800 contacts customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote 1800 contacts customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a remote 1800 Contacts customer service representative?

Remote 1800 Contacts Customer Service jobs involve assisting customers of 1800 Contacts via phone, email, or chat from a home-based location. Employees help customers place orders, resolve issues with contact lenses or prescriptions, answer questions about products, and provide general support. These roles require good communication skills, a customer-oriented attitude, and the ability to work independently. Training is typically provided virtually, and all necessary technology is usually supplied by the company.

What are the key skills and qualifications needed to thrive as a remote 1800 Contacts customer service representative?

To thrive as a Remote 1800 Contacts Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat tools, and phone support platforms is important. Patience, empathy, and active listening make someone stand out in this position. These skills ensure efficient, personalized service that builds customer trust and loyalty in a remote environment.

What are some common challenges faced by remote 1800 Contacts customer service representatives, and how can they be managed?

Remote 1800 Contacts Customer Service representatives often encounter challenges such as maintaining clear communication with customers without face-to-face interaction and managing a high volume of inquiries efficiently. Staying organized, using effective time management strategies, and leveraging company-provided tools can help address these issues. Additionally, building rapport with customers through active listening and empathy is key to providing quality service remotely. Regular virtual team meetings and support from supervisors also help representatives stay connected and informed.

What is the difference between Remote 1800 Contacts Customer Service vs Remote 1-800 Contacts Customer Service?

AspectRemote 1800 Contacts Customer ServiceRemote 1-800 Contacts Customer Service
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Industry UsageOptical and contact lens industry

Both roles involve providing customer support in the optical industry, requiring similar credentials and work environments. The main difference lies in the company branding and specific product focus, with both positions offering remote work opportunities in customer service for contact lens customers.

What are popular job titles related to Remote 1800 Contacts Customer Service jobs in Rochester, MI?

For Remote 1800 Contacts Customer Service jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote 1800 Contacts Customer Service jobs in Rochester, MI look for?

The top searched job categories for Remote 1800 Contacts Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote 1800 Contacts Customer Service jobs?

Cities near Rochester, MI with the most Remote 1800 Contacts Customer Service job openings:

Remote 1800 Contacts Customer Service jobs near you
Infographic showing various Remote 1800 Contacts Customer Service job openings in Rochester, MI as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Remote Spanish Bilingual Customer Service

Liveops

Waterford, MI • Remote

$15.75 - $19.75/hr

Contractor

Re-posted 10 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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