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Relief Operator Jobs in Chicago, IL (NOW HIRING)

Cushman & Wakefield

Relief Engineer Position

Chicago, IL · On-site

$61 - $72/hr

Job Title Relief Engineer Position Summary General inspection, calibration, troubleshooting, repair ... Good computer skills are required; operating knowledge and trouble-shooting of equipment via ...

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All JobsRelief Operator JobsRelief Operator Jobs in Chicago, IL

Relief Operator information

See Chicago, IL salary details

$14

$21

$30

How much do relief operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for relief operator in Chicago, IL is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What is a relief operator?

Relief Operators are trained personnel who temporarily fill in for regular operators at industrial or manufacturing facilities, such as chemical plants, oil refineries, or power plants. Their main role is to ensure continuous and safe operations by stepping into various operator positions when the primary staff are on leave, on breaks, or otherwise unavailable. Relief Operators must be knowledgeable about multiple operational processes, safety protocols, and equipment. They help maintain smooth workflow and minimize downtime by being flexible and adaptable to different tasks. This position often requires strong problem-solving skills and the ability to quickly learn new procedures.

What are the key skills and qualifications needed to thrive as a relief operator?

To thrive as a Relief Operator, you need a solid understanding of industrial processes, equipment operation, and safety protocols, often supported by a high school diploma or technical certification. Familiarity with control systems, SCADA software, and routine maintenance tools is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for managing shifts and responding to emerging issues. These skills ensure safe, efficient, and continuous plant operations, especially when stepping in for other operators.

How does a relief operator manage transitioning between different equipment or workstations during a shift?

Relief Operators are responsible for covering various equipment or workstations, often stepping in for other operators during breaks or shift changes. To manage these transitions smoothly, Relief Operators must quickly familiarize themselves with the current status of each workstation, review operational logs, and communicate clearly with the outgoing operator. This adaptability helps maintain consistent production and safety standards. Strong attention to detail and effective communication are key to ensuring a seamless handover and minimizing downtime.

What is the difference between Relief Operator vs Process Operator?

AspectRelief OperatorProcess Operator
CredentialsTypically requires safety training and basic operational certificationsRequires specific process or plant operation certifications
Work EnvironmentWorks in industrial plants, often on short-term or temporary basisWorks in continuous process environments, often full-time
Employer & IndustryEmployers include manufacturing, oil & gas, chemical plantsEmployers include chemical, petrochemical, and manufacturing industries

Relief Operators primarily provide temporary coverage and safety-focused support in industrial settings, while Process Operators handle ongoing, routine operations of plant processes. Both roles require safety training, but Process Operators typically need more specialized process certifications. Relief Operators are often employed for short-term needs, whereas Process Operators work full-time in continuous operations.

How much do relief operators make?

Relief operators typically earn an hourly wage that ranges from $15 to $25, depending on the industry, location, and experience. They often work in environments requiring safety certifications and may receive additional pay for overtime or shift work.

What are the most commonly searched types of Relief Operator jobs in Chicago, IL?

The most popular types of Relief Operator jobs in Chicago, IL are:

What are popular job titles related to Relief Operator jobs in Chicago, IL?

For Relief Operator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Relief Operator jobs in Chicago, IL look for?

The top searched job categories for Relief Operator jobs in Chicago, IL are:

Relief Operator jobs near you
Infographic showing various Relief Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,634 per year, or $21.9 per hour.

Patient Relationship Manager

Joint Relief Institute

Oak Brook, IL • On-site

$20/hr

Full-time

Re-posted 24 days ago

Job description

Patient Relationship Manager (PRM)

Organization: Joint Relief Institute (JRI)

Location: On‑site at assigned clinic (multiple locations)

Reports to: COO / Regional Operations Manager

Peers: Providers, Outreach/Call Center (CC), Billing, Credentialing

Direct Reports: Front Desk, Technicians/PC Assistants, Insurance/Benefits staff (where applicable)

Mission

Own the clinic floor. Orchestrate Room I/O, staff, and schedules so providers stay

productive, patients move smoothly, coverage is clear, and new patients start

care same‑day whenever clinically appropriate.

What You’ll Do

  • Run the floor: Lead AM huddles, room assignments, and real‑time queue management; keep wait times low and providers on time.
  • Room I/O: Ensure ready rooms, clean turnovers, pre‑chart checks, and tight handoffs.
  • Insurance amp; the close: Oversee benefits verification and prior auths; conduct clear coverage conversations and close eligible new patients confidently and ethically.
  • Staff leadership: Recruit, train, schedule, and coach front desk and clinical support; drive teamwork and service standards.
  • Provider support: Optimize templates/blocks, prep charts and diagnostics, remove daily bottlenecks.
  • Patient experience: Own service recovery, NPS/CSAT follow‑up, and referral/review asks.

  • Reporting amp; compliance: Deliver weekly operational metrics; enforce HIPAA/OSHA and documentation lock within 24 hours.

  • Growth partner: Coordinate with Outreach/CC for consult readiness,

    win‑backs, and local referral relationships.

How Success Is Measured

  • Same‑Day Start (SDS) Rate: ≥40% of eligible new consults start care same day
  • 14‑Day Conversion: ≥70% of eligible new consults start within 14 days
  • Average Wait to Room: ≤10 minutes
  • Room Utilization: 85–92% during provider clinic hours
  • Benefits Verified Pre‑Visit: ≥95%; Auth Lead Time: ≤3 business days
  • Experience amp; Quality: NPS ≥75 (or CSAT ≥4.7/5); First‑Pass Claim Acceptance ≥98%; 100% documentation locked lt;24h

What You Bring

  • 3+ years in outpatient operations (ortho/pain/ASC/physical medicine or similar) including staff supervision.
  • Fluent in eligibility, benefits, prior auth, and patient OOP conversations; strong closing skills aligned to clinical guidance.
  • Proven queue/throughput management; calm under pressure; numbers‑driven with Excel/Sheets skills.
  • Working knowledge of HIPAA and EHR/PM systems; excellent communication and coaching.
  • Service excellence: Demonstrate unwavering commitment to exceptional patient care with empathy, respect, and responsiveness to individual needs.
  • Communication skills: Exceptional verbal and written communication; ability to explain complex insurance/medical concepts clearly and compassionately.
  • Patient-centered mindset: Consistently prioritize patient comfort, dignity, and care quality throughout every interaction and process.

  • Language proficiency: Bilingual skills (Spanish or Polish) strongly preferred to

    serve our diverse patient population.

Nice to Have

  • Hospitality / restaurant experience: Prior experience in customer-facing roles with high-volume operations, fast pace, and service excellence is valuable.
  • Experience launching new clinics or scaling multi‑site operations; basic revenue cycle literacy (coding/denials trends).

Schedule amp; Location

Full‑time, on‑site. May include occasional early starts or late closes aligned to

Apply