Reliability Program Manager Jobs in Charlotte, NC

Job TitleReliability Engineer- Production MaintenanceJob Description SummaryAs a Reliability Engineer, you will support maintenance operations at a high-volume grocery fulfillment and distribution center, with a primary focus on improving the performance and reliability of conveyor and sortation systems. Working across both ambient and chilled environments (down to 37F), you will apply data-driven methodologies to identify failure trends, eliminate recurring issues, and optimize equipment lifecycle and uptime. You will collaborate closely with Maintenance Managers, technicians, and the CMMS administrator to ensure assets are maintained proactively and effectively. Leveraging tools such as root cause analysis, FMEA, and condition-based monitoring, you will drive initiatives that support safe, efficient, and cost-effective operations. Your role is critical to implementing and sustaining C&W Services' CPM program and supporting a culture of continuous improvement and operational excellence.Job Description

DUTIES AND RESPONSIBILITIES

• Lead CMMS administrators and maintenance technicians in the prioritization, planning, and execution of work with an emphasis on reliability-centered maintenance practices.

• Act as first level escalation support for the CMMS administrator for inventory control and planning/scheduling escalations during and after business hours ensuring spares and computerized maintenance management system support is available.

• Work closely with client operations stakeholders, client engineering teams, and local or regional C&W Services leadership to address high-priority tasks affecting client operations.

• Monitor equipment reliability metrics and partner with the operations team to prioritize work and improvements.

• Lead the Root Cause Analysis and implementation of permanent corrective action at the site.

• Identify opportunities to increase equipment reliability and uptime, reduce costs and associated work.

• Handle flexible workload which may come from management or client operations partners.

• Serve as the primary practitioner for implementation and sustainment of C&W Services' CPM program and its pillars.

• Drive and promote safety culture within the site including subcontractors, suppliers, and visitors

• Provide engineering guidance to technicians as needed to ensure maintenance goals are aligned with site operation's needs.

• Support the Maintenance Manager in the implementation of short and long-term projects for the site.

• Develop a strong collaborative team-based environment.

• Perform regular deep dives/data analysis to understand key focus areas for improvement across facility

• Lead development of reliability-centered standard operating procedures and job plans to support technicians in executing maintenance tasks.

• Lead continuous improvement initiatives which drive operational excellence and support the site in meeting and exceeding contract performance goals.

BASIC QUALIFICATIONS

• Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or other related engineering field.

• 3+ years of experience as a Reliability Program Manager or equivalent

• 3+ years of experience with team management, budget responsibilities, supplier management, problem solving, and client/ customer relations

• Experience required using CMMS systems and reporting

• Experience with computers, including MS Excel, Word, and Office

• Relevant training in MHE, Controls Systems, PIT as well as general building operations

• Experience in project management

• Experience with leading and delivering technical training

• Understanding of Lean Manufacturing tools such as:

• 5S

• 5Y

• FMEA

• PDCA

• Value Stream Mapping

• DMAIC

• Run Charts

• Pareto Analysis

PREFERRED QUALIFICATIONS

• Strong communication and presentation/facilitation skills

• Strong analytical skills to deep dive into data

• Ability to turn complex compliance requirements into scalable processes

• Strong organizational skills

• Ability to align, motivate and lead a team including creating accountability

• Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks.

• Demonstrated communication skills written and verbal including negotiation and conflict resolution

• Ability to lead others in a technical role and interact with all levels of management.

• Reasoning, analytical, and problem-solving skills.

• Ability to train others with lesser skills

• Ability to interpret and understand policies and procedures and relate them to others.

• Field service engineering experience

• Experience supporting a wide range of different conveyors and sortation systems

• Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors, and vendors

• Ability to multitask and prioritize many different projects

• Six Sigma certification from accredited program

• Root Cause Analysis formal training and facilitation experience

• PMP certification

• Electrical and electronic principles

• Blueprint and electrical schematic reading

• Experience in usage of CMMS programs in support of RCA projects

• Preventive maintenance procedures

• Industrial electrical

• Industrial controls

• Industrial electronics & robotics

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 95,200.00 - $112,000.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "C&W Services"