Job Summary:
ProdataKey is a leading innovator of cloud-based access control products and services. They are seeking a hands-on Site Reliability Engineer to bridge the gap between software development and infrastructure operations, ensuring the reliability and performance of their platform.
Responsibilities:
โข Design, build, and maintain scalable, secure multi-tenant cloud infrastructure using Infrastructure as Code (IaC) principles.
โข Own the availability, latency, performance, and capacity planning of the pdk.io platform and its supporting backend microservices.
โข Develop and manage robust monitoring, logging, and alerting systems to gain deep visibility into cloud infrastructure, API health, and IoT endpoint performance.
โข Participate in a collaborative on-call rotation. Lead rapid incident response mitigation and drive rigorous, blameless post-mortems to ensure long-term system resilience.
โข Optimize and secure automated deployment pipelines to enable developers to ship code to production safely and efficiently.
โข Partner closely with backend developers and hardware engineering teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets.
โข Contribute to technical documentation and knowledge sharing.
Qualifications:
Required:
โข Bachelorโs or Masterโs degree in Computer Science, Information Systems, or related fields or equivalent experience
โข 3+ years of experience in an SRE, DevOps, or Infrastructure Engineering role supporting production cloud environments
โข Cloud Architecture: Deep hands-on experience with major cloud providers (AWS or GCP) and a strong command of containerization and orchestration technologies (Docker and Kubernetes).
โข Coding & Scripting: Strong programming proficiency in languages such as Python, Go, TypeScript, or Bash for automation, internal tooling, and system integrations.
โข Systems & Networking: Solid fundamentals in Linux/Unix administration, networking protocols (TCP/IP, DNS, HTTP/S, load balancing), and cloud security best practices.
โข Mindset: A passionate problem-solver who prioritizes automation over manual operations and thrives in high-ownership environments.
โข Must pass drug and criminal background check
โข Work well in an onsite team environment
Preferred:
โข Experience with multi-region deployments, failover strategies, and data consistency
โข Messaging Systems: Experience managing high-throughput message queues or data streaming platforms, specifically RabbitMQ or Apache Kafka.
โข Experience operating production systems at scale
โข Data Infrastructure: Familiarity with modern data stack environments, such as Snowflake or relational databases in a self hosted environment.
โข Certifications: Relevant industry certifications such as Certified Kubernetes Administrator (CKA) or AWS Certified DevOps Engineer Professional.
โข Familiarity with regulatory requirements (SOC2, GDPR, etc)
โข Experience in physical security or access control systems
โข Familiarity with GCP ecosystem and tooling
โข Experience working in a scaling startup environment
Company:
ProdataKey provides cloud-based access control and SaaS services. Founded in 2011, the company is headquartered in Draper, USA, with a team of 51-200 employees. The company is currently Growth Stage.