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Reliability Engineer Cre Jobs in Texas (NOW HIRING)

The CRE ensures overall service quality and health by closing the loop with feedbacks to PO & SRE regarding service issues and improvements. The CRE improves service adoption and customer success by ...

Equipment Reliability Engineer (Starlink)

Bastrop, TX · On-site

$101.90K - $128.30K/yr

Certified reliability engineer (CRE) or maintenance & reliability professional (CMRP) ADDITIONAL REQUIREMENTS: * Physical effort including standing, lifting, and carrying equipment up to 25 lbs ...

Principal Reliability Engineer

Spring, TX · On-site

$91.20K - $114.80K/yr

ASQ Certified Reliability Engineer (CRE) is highly preferred. Knowledge and Skills * Analytical Tools: Proficiency in reliability data analysis software (e.g., ReliaSoft, JMP, Minitab, etc.,) and ...

Reliability Engineer

Deer Park, TX

$91.90K - $115.70K/yr

Certified Reliability Engineer (CRE) Work Environment At Lubrizol, we are committed to fostering a safe, high-performance, and collaborative work environment. In this role, you will: * Work on-site ...

Reliability Engineer

Deer Park, TX · On-site

$91.90K - $115.70K/yr

Certified Reliability Engineer (CRE) Work Environment At Lubrizol, we are committed to fostering a safe, high-performance, and collaborative work environment. In this role, you will: * Work on-site ...

Reliability Engineer

Deer Park, TX · On-site

$91.90K - $115.70K/yr

Certified Reliability Engineer (CRE) Work Environment At Lubrizol, we are committed to fostering a safe, high-performance, and collaborative work environment. In this role, you will: * Work on-site ...

Equipment Reliability Engineer (Starlink)

Bastrop, TX

$101.90K - $128.30K/yr

Certified reliability engineer (CRE) or maintenance & reliability professional (CMRP) ADDITIONAL REQUIREMENTS: * Physical effort including standing, lifting, and carrying equipment up to 25 lbs ...

Equipment Reliability Engineer (Starlink)

Bastrop, TX · On-site

$101.90K - $128.30K/yr

Certified reliability engineer (CRE) or maintenance & reliability professional (CMRP) ADDITIONAL REQUIREMENTS: * Physical effort including standing, lifting, and carrying equipment up to 25 lbs ...

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Reliability Engineer Cre information

What are the key skills and qualifications needed to thrive as a Reliability Engineer CRE, and why are they important?

To thrive as a Reliability Engineer CRE, you need a solid background in engineering principles, reliability analysis, and often a Certified Reliability Engineer (CRE) credential from ASQ. Familiarity with tools like FMEA, Root Cause Analysis, reliability modeling software, and statistical analysis systems is essential. Strong analytical thinking, attention to detail, and effective communication skills help in collaborating with teams and presenting findings. These skills ensure the development and maintenance of reliable systems, minimizing downtime and optimizing operational efficiency.

How does a Reliability Engineer CRE typically collaborate with cross-functional teams to improve system performance?

Reliability Engineers CRE frequently work alongside design, maintenance, operations, and quality teams to identify failure patterns and implement corrective actions. They lead root cause analyses and facilitate reliability-centered maintenance (RCM) workshops, ensuring that data-driven insights guide decision-making. Effective collaboration helps align reliability goals with overall business objectives, leading to more robust processes and reduced downtime. Being proactive in communication and documentation is key to successfully driving improvements across departments.

What are Reliability Engineers?

Reliability Engineers are professionals who focus on ensuring that systems, equipment, and processes perform reliably and efficiently over their expected lifespan. They analyze failure data, develop maintenance strategies, and implement improvements to enhance system availability and minimize downtime. In various industries, such as manufacturing, energy, or technology, Reliability Engineers play a key role in optimizing performance and reducing costs associated with unexpected failures.

What is the difference between Reliability Engineer Cre vs Reliability Engineer?

AspectReliability Engineer CreReliability Engineer
CertificationsASQ CRE, Six Sigma, Reliability certificationsSimilar certifications, often including ASQ CRE or Six Sigma
Work EnvironmentManufacturing, industrial plants, energy sectorsManufacturing, industrial, aerospace, energy sectors
Employer UsageUsed by companies focusing on reliability and maintenanceUsed broadly across industries for system and equipment reliability

Reliability Engineer Cre and Reliability Engineer roles share similar credentials and work environments, often overlapping in manufacturing and industrial sectors. The main difference lies in the Cre certification focus, emphasizing reliability and maintenance strategies. Both roles aim to improve system performance and reduce downtime, making them highly comparable in industry applications.

What job categories do people searching Reliability Engineer Cre jobs in Texas look for? The top searched job categories for Reliability Engineer Cre jobs in Texas are:
What cities in Texas are hiring for Reliability Engineer Cre jobs? Cities in Texas with the most Reliability Engineer Cre job openings:
Infographic showing various Reliability Engineer Cre job openings in Texas as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, 8% Hybrid, and 25% Remote job distribution.

Customer Reliability Engineer (CRE)

Thales

Praha, TX

$54 - $72/hr

Full-time

Posted 24 days ago


Thales rating

9.2

Company rating: 9.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

3rd of 137 rated electronics manufacturers


Job description

Location: Praha, CzechiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Thales in the Czech Republic employs over 400 people from 45 different nationalities. A total of 15 teams work on projects for government agencies, banking, mobile services and the Internet Of Things (IoT) technology. At the core of our business is the development of software which we configure and embed in a multitude of different devices and form factors. These include many kinds of payment cards, SIM cards, travel passes, secure eBanking devices, authentication tokens, machine identification modules (MIM), and secure ID documents including ePassports, eID and eHealth cards, as well as eDriving licenses. Because of the international environment surrounding us every day, it comes as no surprise that English is our official corporate language.

The Customer Reliability Engineer ensures the best customer experience by assuring services reliability from customer eyes and making sure Incident/Service Requests are resolved in the shortest timeframe. The CRE ensures overall service quality and health by closing the loop with feedbacks to PO & SRE regarding service issues and improvements. The CRE improves service adoption and customer success by ensuring customers are getting the most from our Cloud Services.

Activities/Responsibilities:

  • Manage Incidents/Service requests within SLA, tracking SLAand taking actions in case of deviation.
  • Escalate to SRE or Engineering (L3) Incidents/Servicerequests that cannot be resolved.
  • Communicate with customers by keeping them informed aboutthe updates related to Incidents/Service requests on a regularbasis.
  • Write Work Instructions/Incident Response Plans for L1, automate WI based on alert.
  • Write Technical Notes/Knowledge Articles for CRE and
  • Customers (focused on service usage improvement).
  • Maintain high technical skills on solution/services, be Subject
  • Matter Expert (SME) of selected solution/service.
  • Build and deliver technical webinar to Customers and otherCRE, work with SD/PO to build and CSM/CRSM to plan suchwebinar.
  • Be Customer Champion for selected accounts, establishprivileged relationship and deeper technical understanding forselected accounts, stay up-to-date on their plans regardingservice usage.
  • Deploy Customer's specific changes upon CAB approval.
  • Implement and maintain SLI, dashboards and Customer'sspecific alerts to follow performance/improvement plan.
  • Follow-up Customer activity through dashboards (% ofsuccess, % of enrollment, % of conversion, etc...).
  • Provide close support to CRSM when in comes tounderstanding of customer use cases and Incidents/Servicerequests.
  • Scale up/down to meet customer business need (if possible atCRE level, or raise the need to SRE).
  • Lead RCA when no SRE involved (if there's a service outage,
  • CRE will be involved and will naturally become the RCA leader).
  • Participate in post-mortems and contribute to RCA.
  • Translate internal RCA to external RCA, publish external RCAin due time (according to service/customer agreement).
  • Review repeated incidents or known error with PO/SRE.
  • Raise product/service improvement requests to PO/SRE.
  • CRE is working on-call to provide 365x24x7 upon L1 escalation.

Requirements: Skills, Experience & Education:

  • BS in Computer Science
  • 5+ years of experience as DevOPS or SRE in Application Service or support
  • Working on shift to offer our customers a 24/7 service
  • Good to have experience in managing Splunk App development, scripting and log management solution design
  • 5+ years of experience integrating data input from Splunk from other tools such as AWS, Datadog, GCP, private cloud etc
  • Knowledge of ITIL and Service Delivery best practices. ITIL certification would be appreciated
  • Knowledge on AWS/GCP Cloud, monitoring tools, networking, infrastructure, Linux and mobile application
  • Experience in direct cooperation with international customers
  • Excellent interpersonal and communication skills
  • Very good organizational and negotiation skills
  • Ability to make decisions and take initiatives
  • English - Mandatory
  • Spanish - Optional
  • French - Optional
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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