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Reliability Director Jobs in Dallas, TX (NOW HIRING)

Gap, Inc.

Senior Director - Observability | SRE

Coppell, TX · On-site

$52.50 - $70/hr

About the Role The Senior Director - Observability and SRE, is a strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem. This ...

Gap Inc.

Senior Director - Observability | SRE

Coppell, TX

$53 - $70.50/hr

About the role The Senior Director - Observability and SRE, is a strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem. This ...

AT&T

AD-Supplier Qual & Reliability Eng

Dallas, TX · On-site

$155K - $261K/yr

Job overview As an Associate Director, Consumer Device Quality & Reliability Engineering , you'll lead a team responsible for ensuring consumer hardware and software products deliver exceptional ...

IKO Industries, Ltd.

Senior Reliability Engineer

Ennis, TX · On-site

$106K - $129K/yr

The Senior Reliability Engineer plays a critical leadership role in advancing asset reliability ... Ability to lead change and influence teams across multiple sites without direct reporting authority.

Sidram Technologies

SRE Lead

Plano, TX · On-site

$54.50 - $72.50/hr

The ideal candidate will have expertise in AWS, SRE, and Datadog, and a background in the ... com Direct: 4705239688 Led by 25+ Years of Industry Experience E-Verify ® is a registered ...

JP Morgan Chase

Lead Site Reliability Engineer

Plano, TX · On-site

$53.25 - $70.75/hr

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability. As a Lead Site ...

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Reliability Director information

See Dallas, TX salary details

$61.3K

$116.2K

$166.7K

How much do reliability director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for reliability director in Dallas, TX is $116,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $138,500.00 per year, depending on experience, location, and employer.

What does a reliability director do?

A Reliability Director is responsible for overseeing and improving the reliability and performance of systems, equipment, or processes within an organization. They lead teams to develop and implement maintenance strategies, analyze failure data, and ensure that assets run efficiently with minimal downtime. This role often involves collaborating with other departments to promote best practices and drive a culture of continuous improvement. The Reliability Director also monitors key performance indicators and leads initiatives to reduce operational risks and costs.

What are the key skills and qualifications needed to thrive as a reliability director?

To thrive as a Reliability Director, you need deep expertise in reliability engineering principles, asset management, and a relevant engineering degree, often complemented by certifications like Certified Reliability Engineer (CRE). Familiarity with reliability software (such as ReliaSoft or RAM analysis tools), root cause analysis methodologies, and CMMS systems is typically required. Strong leadership, strategic thinking, and excellent communication skills help drive cross-functional teams and foster a culture of continuous improvement. These skills ensure optimal equipment uptime, cost efficiency, and long-term operational success.

How does a reliability director typically collaborate with cross-functional teams to improve organizational performance?

A Reliability Director frequently partners with engineering, operations, maintenance, and safety teams to identify and address potential points of failure across systems and processes. This collaborative approach ensures that reliability strategies are aligned with production goals and safety standards. Regular meetings, data sharing, and joint problem-solving sessions are key aspects of this teamwork, allowing the director to lead initiatives for root cause analysis, preventive maintenance, and process optimization. These relationships are vital to implementing effective reliability programs and driving continuous improvement throughout the organization.

What is the difference between Reliability Director vs Reliability Engineer?

AspectReliability DirectorReliability Engineer
CredentialsBachelor's or Master's in Engineering, certifications like CRC, CMRPBachelor's in Engineering or related field, certifications like CRC, CMRP often preferred
Work EnvironmentLeadership role overseeing reliability strategies across departmentsTechnical role focused on analyzing data and improving equipment reliability
Employer & IndustryManufacturing, energy, oil & gas, utilitiesManufacturing, energy, oil & gas, utilities
Search & Comparison IntentUnderstanding leadership responsibilities and qualificationsTechnical reliability analysis and improvement tasks

The Reliability Director focuses on strategic leadership, overseeing reliability programs and managing teams, while the Reliability Engineer handles technical analysis, equipment maintenance, and reliability improvements. Both roles are vital in ensuring operational efficiency but differ in scope and responsibilities.

What are the most commonly searched types of Reliability jobs in Dallas, TX?

The most popular types of Reliability jobs in Dallas, TX are:

What are popular job titles related to Reliability Director jobs in Dallas, TX?

For Reliability Director jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Reliability Director jobs in Dallas, TX look for?

The top searched job categories for Reliability Director jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Reliability Director jobs?

Cities near Dallas, TX with the most Reliability Director job openings:

Reliability Director jobs near you

Senior Director - Observability | SRE

Gap, Inc.

Coppell, TX • On-site

$52.50 - $70/hr

Full-time

Posted 12 days ago

Gap rating

6.8

Company rating: 6.8 out of 10

Based on 277 frontline employees who took The Breakroom Quiz

27th of 104 rated fashion retailers

Job description

About the Role
The Senior Director - Observability and SRE, is a strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem. This role oversees Observability, Site Reliability Engineering (SRE), Visibility and Live Sight Insights. This leader drives operational excellence through a proactive strategy that combines process discipline, automation, observability, and real-time insights. They will partner closely with engineering, infrastructure, cybersecurity, and product teams to build and sustain systems that power Gap Inc.'s digital and in-store experiences. As a thought leader, the Sr. Director will shape the long-term vision for operational reliability, defining modern capabilities, optimizing service performance, and establishing an innovation-driven reliability culture.What You'll Do
Strategic Leadership & Vision
  • Define and execute the enterprise Observability and SRE strategy, ensuring alignment with business objectives and technology roadmaps.
  • Lead transformation of Unified Observability for end-to-end visibility of systems to actively and proactively reduce mean time to resolve through critical path anomaly detection.
  • Partner with senior technology and business leaders to embed reliability and performance metrics into product development and operational planning.

Operational Excellence & Reliability Engineering
  • Lead Site Reliability Engineering (SRE) practices across platforms and services driving automation, self-healing capabilities, and proactive monitoring to achieve measurable service resiliency improvements.
  • Establish standards for availability, latency, scalability, and operational efficiency through engineering-driven reliability principles.
  • Champion reliability by design ensuring observability, capacity planning, and chaos testing are core to delivery processes.

Mission Control & Live Sight Insights
  • Oversee the Mission Control organization responsible for real time system monitoring, across ecommerce, fulfillment centers, and stores.
  • Drive adoption of Live Sight Insights to create predictive and actionable intelligence on service health and performance trends.
  • Enable enterprise visibility of key metrics through intuitive dashboards and business-impact-based alerting models.
  • Lead a platform governance mindset focusing on reliability, scalability, and ease of use.

People Leadership & Culture
  • Build, inspire, and develop a high-performing global Observability and SRE team that embodies accountability, collaboration, and innovation.
  • Foster a culture of data driven decision making, continuous learning, and operational excellence.
  • Serve as a mentor and coach to emerging leaders raising the organizational bar for reliability engineering and service leadership.

Cross-Functional Partnership
  • Work closely with Software Engineering, Infrastructure, Cybersecurity, and Business Technology teams to ensure reliability objectives are integrated end-to-end.
  • Partner with Enterprise Architecture and Program Management to align technology investments with reliability outcomes.
  • Act as a trusted advisor to executive leadership on reliability strategy, risk posture, and enterprise service health and performance.
Who You Are
  • Proven strategic leader with success driving operational transformation at scale in global, complex environments for more than 10 years.
  • Deep expertise in ITIL frameworks, SRE principles, and architecture, and modern observability and SRE practices.
  • Strong technical understanding across infrastructure, cloud operations, automation, and service management ecosystems.
  • Exceptional ability to influence at all levels translating technical reliability concepts into business impact and strategic value.
  • Passionate about developing people and creating a culture of ownership, reliability, and continuous improvement.
  • Demonstrated track record of leading large, diverse teams and delivering measurable improvements in service reliability, performance, and user satisfaction.
  • A high performing leader operating with strategic agility, executive presence, and the ability to build organizational alignment through clarity, accountability, and purpose.

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