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Relay Operator Jobs in Michigan (NOW HIRING)

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Manufacturing Automatic Press Operator

Royal Oak, MI

$15.50 - $20/hr

Automatic Press Operator (APO) GENERAL SUMMARY: This position includes but not limited to: The set ... Must be able to communicate in technical terms and relay information to other persons involved in ...

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Manufacturing Automatic Press Operator

Royal Oak, MI · On-site

$15.50 - $20/hr

Automatic Press Operator (APO) GENERAL SUMMARY: This position includes but not limited to: The set ... Must be able to communicate in technical terms and relay information to other persons involved in ...

fng

Manufacturing Automatic Press Operator

Royal Oak, MI · On-site

$15.50 - $20/hr

Automatic Press Operator (APO) GENERAL SUMMARY: This position includes but not limited to: The set ... Must be able to communicate in technical terms and relay information to other persons involved in ...

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Relay Operator information

See Michigan salary details

$9

$17

$25

How much do relay operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for relay operator in Michigan is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.28 per hour, depending on experience, location, and employer.

What is a relay operator?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the main responsibilities of a relay operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.

What are the key skills and qualifications needed to thrive in the relay operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What are popular job titles related to Relay Operator jobs in Michigan?

For Relay Operator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Relay Operator jobs in Michigan look for?

The top searched job categories for Relay Operator jobs in Michigan are:

Relay Operator jobs near you
Infographic showing various Relay Operator job openings in Michigan as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,379 per year, or $17.5 per hour.

Lead, Operator Central Telecommunications

Yale, MI

Saintfrancis
Health Care and Social Assistance • 10K+ employees
Learn more about Saintfrancisexternal

$16.50 - $22.75/hr

Full-time

PTO

Re-posted 6 days ago

Saint Francis Health System (Oklahoma) rating

6.9

Company rating: 6.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

Job description

Current Saint Francis Employees - Please click HERE to login and apply.

Full Time
Weekend-Focused Schedule: Enjoy a consistent schedule working Friday through Sunday from 7:30 AM-8:00 PM, plus an additional Thursday evening shift from 4:00 PM-8:00 PM.

Job Summary: Under the direction of the department Manager, provide a positive resource of leadership and encouragement for the function of the Communications department to all others. To answer and route inbound calls and messages to hospital/Medicall from community, patients, physicians and staff for the operating integrity of the answering service. Keep abreast of policy and procedures required to monitor and react to alarms and codes. Maintain accurate on-call schedules for departments and physicians.
Minimum Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 1 - 2 years related experience.
Knowledge, Skills and Abilities: Effective interpersonal, written and verbal communication skills.
Essential Functions and Responsibilities: Answer incoming calls on the main switchboard in a courteous manner directing each to the appropriate department or individual while maintaining an average answer time of 98%. Answer, transcribe and relay information accurately related to the Medicall answering service while maintaining an average answer time of 98%. Maintain complete confidentiality of all information relating to physicians, patients and staff. Incorporate changes into the daily operations assuring physician/departmental schedules/specials and code policies are correctly updated for accurate information purposes. Swap/replace broken or lost pagers to physicians and hospital staff, maintain an accurate record of those being sent to and returned from repair. Serve as a means of escalation to the Telephone Secretaries dealing with problem calls, hardware/software deficiencies or disaster/recovery while keeping Management advised of departmental situations that could lead to further explanation or escalation. Review work schedules coordinating daily changes due to vacation, sick time or emergencies, accommodating shifts according to departmental needs.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff.
Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Services Communications - Yale Campus

Location:

Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability

What Saint Francis Health System (Oklahoma) employees say

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About Saint Francis Health System

Sourced by ZipRecruiter

Saint Francis Health System is an integrated, medically based, not-for-profit health system. Our team of over 10,500 physicians and staff members makes us one of Tulsa's largest employers. As a Catholic organization, Saint Francis is true to its mission and values. We believe that healthcare is a basic human right, and that each patient should be treated with dignity and integrity. We foster a collaborative workplace where each person is valued and appreciated for his/her contribution.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tulsa, OK, US

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