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Relay Operator information

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$11

$21

$30

How much do relay operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for relay operator in Colorado is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Relay Operator during a typical shift?

As a Relay Operator, your primary responsibility is to facilitate communication by accurately relaying messages between individuals, typically between those who are deaf, hard of hearing, or speech-impaired and standard telephone users. You will use specialized systems to transcribe voice to text and vice versa while adhering to strict confidentiality and accuracy standards. The role often involves sitting at a dedicated workstation, handling a steady flow of calls, and maintaining focus to provide prompt, clear service. Relay Operators often work independently but are also supported by a team of supervisors and fellow operators who assist with training or complex situations. This position helps bridge vital communication gaps and plays a critical role in ensuring equal access to telecommunication services for all users.

What are the key skills and qualifications needed to thrive in the Relay Operator position, and why are they important?

To thrive as a Relay Operator, you need keen attention to detail, strong listening skills, and the ability to accurately relay spoken communication, often supported by a high school diploma or equivalent. Familiarity with specialized telecommunications equipment, TTY/TDD devices, and operator consoles is commonly required, with on-the-job training or certification provided by employers. Patience, professionalism, and excellent verbal communication are important soft skills for maintaining quality service and managing stressful or repetitive tasks. These abilities are essential to ensure seamless, confidential, and precise information exchange between parties who rely on relay services for effective communication.

What is a Relay Operator job?

A Relay Operator facilitates communication for individuals with hearing or speech disabilities by relaying phone conversations between text-based systems and voice callers. They transcribe spoken words into text and read typed messages aloud to ensure smooth communication. Relay Operators must type quickly and accurately while maintaining confidentiality. This role is essential in providing equal access to telecommunication services.

What are the most commonly searched types of Relay Operator jobs in Colorado? The most popular types of Relay Operator jobs in Colorado are:
What are popular job titles related to Relay Operator jobs in Colorado? For Relay Operator jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Relay Operator jobs in Colorado look for? The top searched job categories for Relay Operator jobs in Colorado are:
Relay Operator jobs near you
Command Center Operator (Control Room Controller)

Command Center Operator (Control Room Controller)

NGL Energy Partners LP

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

NGL Energy Partners rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

64th of 74 rated oil and gas companies

Job description

Job Description
*Qualified candidates will have actual Oil Field experience!*
The Control Room Controller is responsible for the safe and consistent, 24/7 operations of all North American NGL Water Solutions' disposal facilities and pipeline assets. The Control Room Controller controls and monitors all facility activities and communicates and dispatches urgent matters as needed. The Control Room Controller is the main point of contact between field personnel, management, first responders, and customers; ensuring safe, uninterrupted, and optimized business operations.
Duties & Responsibilities (Essential functions are identified in bold and italicized text below.)
  • Must work safely at all times.
  • Perform accurate timekeeping in HR management system and submit on time per payroll deadlines.
  • Remotely control and monitor system operations, alarms, video surveillance and communications of saltwater disposal, solids disposal and pipeline systems.
  • Recognize and respond to abnormal conditions on operating systems, subsystems and supporting infrastructure and assets.
  • Interpret SCADA, HMI, systems and visualizations to make informed operational decisions and/or actions.
  • Respond to and dispatch alarms by priority in a timely manner and follow Alarm Management response guidelines.
  • Evaluate and respond to emergency and non-emergency phone calls and initiate action or emergency response, as appropriate.
  • Conduct a complete and thorough shift turnover of operations prior to a relief controller assuming responsibility of control room operations.
  • Interact with customers and field personnel to dispatch incoming production water loads to facilities.
  • Maintain a recurring daily shift record of events as it relates to operations and field facility/pipeline activities.
  • Regular attendance at the worksite is required.
  • Dispatch, track and record oil sales.
  • Generate, interpret and communicate reports as needed.
  • Maintain process safety awareness across all NGL systems and facilities.
  • Take action to ensure maintenance requirements are addressed, dispatched, and resolved.
  • Communicate to all levels of the organization regarding urgent operational matters.

Position Qualifications
Knowledge, Skills and Abilities
  • Must have exceptional communication skills and demonstrated ability to think during emergency situations.
  • Understanding of oil field logistics, operations and personnel.
  • Understanding of facility automation and operations.
  • Must maintain a high level of mental alertness and situational awareness and be capable of quickly processing and reacting to incoming information from multiple field sensors and systems.
  • Ability to multi-task and work under pressure.
  • Knowledge of the Ignition SCADA platform is a plus.
  • Must be able to visually monitor several computer screens in a control room environment for twelve (12) hour rotating shifts.
  • Strong analytical and problem solving skills.
  • Strong ability to interact with all levels of management and non-management.
  • Ability to be available 24/7 with quick response during call outs.
  • Fluent with Microsoft Office applications.
  • Ability to work in a small team environment.

Experience/Education
  • Associates degree in a relevant field is required. Bachelors degree is preferred.
  • 8-10 years in the oil and gas/energy industry is strongly preferred.
  • 1-2 years working in a control room is strongly preferred.
  • 1-2 years of experience working with SCADA systems and Automation technologies is strongly preferred.
  • Valid Driver's License is required.
  • Experience with Allen Bradley PLCs is preferred.
  • Experience with computer networking is preferred.

Travel
  • Negligible travel required.

Physical Requirements
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee must occasionally position, transport and/or move up to 50 pounds.
  • While performing the duties of this Job, the employee is regularly required to:
    • Stand; walk;
    • Be stationary for long periods of time;
    • Use hands to finger, handle, or feel;
    • Communicate with and exchange information verbally and in writing;
    • Move about in an office environment;
    • Work using repetitive motion.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Work requires physical efforts associated with using the computer and phones to access and relay information.

Working Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
  • Regularly in an office environment.

The noise level in the work environment is usually quiet to moderate.
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.
This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.
The actual compensation offered may vary based on relevant factors as determined in NGL's discretion, which may include experience, qualifications, skill set, and other criteria deemed pertinent to the role.
A discretionary bonus may be available based upon performance.
NGL offers the following benefits:
Paid time off; medical, dental, vision, and life insurance; short-term and long-term disability insurance; retirement plan with company match; flexible spending account; employee assistance program.
NGL reserves the right to modify the benefits it offers from time to time.
NGL is proud to be an Equal Opportunity Employer. NGL will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by applicable law.
NGL is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please contact us at askHR@nglep.com to request an accommodation due to a disability.
NGL participates in the federal E-Verify program. To learn more about E-Verify, please visit: http://www.e-verify.gov.#IND1
Compensation Range
Hourly: $32.00 - $40.00

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