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From Home Relay Operator Jobs in Colorado (NOW HIRING)

Excel Engineering Inc

Relay Technician (CO)

Denver, CO · On-site

$55 - $70/hr

Capable of EMS point verification with utility operating personnel * Familiar with metering ... We encourage candidates from backgrounds traditionally underrepresented in engineering to apply. If ...

Zero Homes

Home Advisor

Denver, CO

$100K - $350K/yr

You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks ... with WFH days - \uD83D\uDDA5️ Workstation stipend Zero Homes is committed to creating an ...

Zero Homes

Home Advisor

Denver, CO · On-site

$100K - $350K/yr

You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks ... H days - Workstation stipend Zero Homes is committed to creating an inclusive and accessible ...

Zero Homes

Home Advisor

Denver, CO · On-site

$100K - $350K/yr

You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks ... H days - Workstation stipend Zero Homes is committed to creating an inclusive and accessible ...

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All JobsRelay Operator JobsFrom Home Relay Operator JobsFrom Home Relay Operator Jobs in Colorado

From Home Relay Operator information

What are From Home Relay Operators?

From Home Relay Operators are professionals who facilitate communication between individuals who are deaf, hard of hearing, or have speech disabilities and those who use standard telephones. They work remotely, usually from their homes, and use specialized equipment and software to relay conversations in real time. Their role is to accurately and impartially transmit messages between parties, ensuring accessible and smooth communication. This position requires strong listening, typing, and multitasking skills, as well as adherence to confidentiality and privacy standards.

What are the key skills and qualifications needed to thrive as a From Home Relay Operator, and why are they important?

To thrive as a From Home Relay Operator, you need strong listening skills, accurate typing ability, and proficiency in English, usually supported by a high school diploma or equivalent. Familiarity with specialized relay service software and telecommunications systems is commonly required, along with basic computer literacy. Exceptional attention to detail, patience, and clear communication are vital soft skills for effectively relaying conversations between parties. These skills ensure accurate, confidential, and efficient communication for individuals who are deaf, hard of hearing, or have speech disabilities.

What is the difference between From Home Relay Operator vs Customer Service Representative?

AspectFrom Home Relay OperatorCustomer Service Representative
CredentialsMinimal, often requires trainingHigh school diploma or equivalent, sometimes training
Work EnvironmentRemote, home-basedOffice or remote, depending on company
Industry UsageTelecommunications, relay servicesRetail, tech, service industries
Job FunctionsRelay communication for the hearing impairedAssist customers, handle inquiries

From Home Relay Operators primarily focus on facilitating communication for the hearing impaired via relay services, working remotely with minimal credentials. Customer Service Representatives handle a broader range of customer inquiries across various industries, often requiring more extensive training. Both roles can be remote, but their core functions and industry applications differ significantly.

What are some common challenges faced by From Home Relay Operators, and how can they be managed?

From Home Relay Operators often encounter challenges such as maintaining concentration during long shifts, managing background noise, and handling emotionally charged conversations. Working from home requires self-discipline to minimize distractions and ensure a quiet environment for effective communication. It’s helpful to establish a dedicated workspace, use quality headsets, and take regular breaks to maintain focus. Employers typically offer training and technical support to help operators manage these challenges and deliver excellent service.
What are popular job titles related to From Home Relay Operator jobs in Colorado? For From Home Relay Operator jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching From Home Relay Operator jobs in Colorado look for? The top searched job categories for From Home Relay Operator jobs in Colorado are:
From Home Relay Operator jobs near you

Relay Technician (CO)

Excel Engineering Inc

Denver, CO • On-site

$55 - $70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Type
Full-time
Description
At Excel Engineering, we are the power behind our clients' processes.
We are a full-service engineering consulting firm specializing in electrical engineering, industrial automation, and power systems. For over 30 years, we've partnered with leading companies across industries to deliver solutions that improve safety, efficiency, and performance.
Our work spans sectors including life sciences, consumer goods, chemical, oil & gas, and utilities, giving our team the opportunity to work on complex, high-impact projects.
What sets us apart is our approach, we build long-term partnerships by understanding our clients' operations and acting as an extension of their team. If you're looking to grow your skills, take on meaningful challenges, and make a real impact, Excel Engineering offers the opportunity to do just that.
Role Overview
  • Take the lead on substation testing and inspection projects
  • Analyze wiring diagrams, schematics, and engineering documents
  • Act as a trusted on-site subject matter expert
  • Oversee quality and safety standards during testing
  • Detect and troubleshoot issues at substation sites

Requirements
Qualifications
  • 10+ years of relay technician experience
  • Strong understanding of protection relays and high-voltage protection
  • Working knowledge of high voltage potential transformers, current transformers, high voltage breakers, and SCADA systems.
  • Skilled in troubleshooting and repairing substation relaying/control equipment
  • Proficient in Microsoft Office (Word, Excel, Outlook)

Education
  • Associate's degree in Electrical Engineering Technology or related field

Required Skills
  • Read manufacturer manuals and prepare commissioning checklists
  • Develop commissioning plans and outage sequencing schedules
  • Evaluate relay protection schemes and perform design changes
  • Program, test, and validate relay settings and control circuits
  • Perform fault testing and reconcile results
  • Safely energize and direct field operations at substations
  • Conduct current and potential transformer testing
  • Interpret schematics and verify system inputs/outputs
  • Familiar with symmetrical components, phasors, and zones of protection
  • Experience with digital fault recorders and SCADA systems
  • Knowledge of RTU, PLC, and substation integration hardware/software
  • Proficient in DNP3, MODBUS, RS-232/485, and Ethernet communication protocols
  • Capable of EMS point verification with utility operating personnel
  • Familiar with metering quantities, transducers, and control circuit lamping tests
  • Trainable in various RTU software packages

We offer...
• Growth & Development: Ongoing continuing education, hands-on training, and opportunities to expand your skills.
• Career Advancement Support: Assistance in earning professional certifications and pursuing further education.
• Retirement Benefits: 401(k) plan with employer matching.
• Comprehensive Health Coverage: Medical, dental, vision, and life insurance options.
• Wellness Focus: Access to programs designed to support your overall well-being.
• Work-Life Balance: Paid time off and flexible work environment
• Flexibility & Trust: A flexible schedule and work environment built around mutual trust and accountability.
• Share the Talent, Share the Rewards: We value great people recommending great people, which is why our employee referral program is designed to reward you continuously
We offer a competitive salary and great benefits. At Excel Engineering, we're proud of our positive, high-performing culture where teamwork, continuous improvement, and a service-oriented mindset help us do our best work every day. If you enjoy a fast-paced and rewarding environment, you'll love being part of our team!
Excel Engineering, Inc. is proud to be an Equal Opportunity Employer. We welcome and consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, or any other protected characteristic.
We value diverse perspectives and believe they strengthen our work, our teams, and the solutions we deliver to clients. We encourage candidates from backgrounds traditionally underrepresented in engineering to apply. If you need accommodations during the application or interview process, please contact our Human Resources team at ExcelHR@exceleng.net.
Salary Description
$55 - $70 an hour

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