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Relativity Sme Jobs in Nevada (NOW HIRING)

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Relativity Sme information

What is a Relativity SME?

A Relativity SME (Subject Matter Expert) is a professional with in-depth expertise in Relativity, a leading e-discovery software platform used in legal and compliance industries. They are responsible for advising legal teams on best practices for using Relativity, configuring workspaces, managing data processing and review workflows, and troubleshooting technical issues. Relativity SMEs often train other users, help optimize the use of Relativity for large-scale document review, and ensure that projects comply with industry standards and legal requirements.

What are some common challenges faced by a Relativity SME when supporting eDiscovery projects, and how can they be addressed?

A Relativity SME often encounters challenges such as managing large, complex datasets, ensuring data security, and adapting to evolving client requirements. Successfully addressing these involves maintaining a deep understanding of Relativity’s features, proactively communicating with legal teams, and staying current with platform updates. Strong organizational skills and the ability to troubleshoot technical issues are essential, as is collaborating closely with project managers, attorneys, and IT teams to ensure seamless workflows and accurate deliverables.

What are the key skills and qualifications needed to thrive as a Relativity SME, and why are they important?

To thrive as a Relativity SME (Subject Matter Expert), you need deep expertise in eDiscovery processes, Relativity platform administration, and a solid understanding of legal workflows, often supported by a Relativity Certified Administrator (RCA) certification. Familiarity with technical tools like Relativity's suite, analytics modules, and data processing systems is important. Strong problem-solving, communication, and project management skills help you effectively support legal teams and manage complex cases. These skills and qualifications are essential for ensuring efficient, defensible eDiscovery solutions and delivering value to legal clients.

What is the difference between Relativity Sme vs Data Analyst?

AspectRelativity SmeData Analyst
Required CredentialsRelativity certifications, legal or compliance backgroundDegree in statistics, mathematics, or related field; often certifications in data analysis tools
Work EnvironmentLegal, e-discovery, compliance teamsBusiness, finance, marketing departments
Employer & Industry UsageLegal firms, e-discovery service providersCorporations, consulting firms, research organizations

Relativity Smes focus on legal and compliance aspects within e-discovery platforms, providing subject matter expertise on Relativity software. Data Analysts interpret data sets to inform business decisions. While both roles require analytical skills, Relativity Smes specialize in legal tech and compliance, whereas Data Analysts focus on data interpretation across industries.

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What job categories do people searching Relativity Sme jobs in Nevada look for?

The top searched job categories for Relativity Sme jobs in Nevada are:

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Cities in Nevada with the most Relativity Sme job openings:

Relativity Sme jobs near you

Senior Technical Account Manager

Relativity

Las Vegas, NV • On-site

$134K - $202K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply