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Relationship Manager Jobs in Rochester Hills, MI

PNC Bank

Relationship Manager I - AMG

Troy, MI · On-site

Helps support the development and execution of a relationship management plan. * Helps coordinate team members and other PNC partners to deliver an exceptional client experience. * Coordinates with ...

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Relationship Manager information

See Rochester Hills, MI salary details

$25.8K

$74.3K

$129.3K

How much do relationship manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for relationship manager in Rochester Hills, MI is $74,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $97,100.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs
What job categories do people searching Relationship Manager jobs in Rochester Hills, MI look for? The top searched job categories for Relationship Manager jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Relationship Manager jobs? Cities near Rochester Hills, MI with the most Relationship Manager job openings:
Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,285 per year, or $35.7 per hour.

Client Relationship Manager

Globe Life: Moore Organizations

Sterling Heights, MI • On-site

Full-time

Posted 2 days ago

New

Job description

🔹Provide life insurance and financial protection solutions to families and individuals

🔹Educate clients on policies that prevent financial disaster during times of loss

🔹Manage your own book of business through virtual appointments - Use our proven internal blueprint and warm leads—NO COLD calling necessary

🔹Represent core values: Service Over Sales, always putting clients first

🔹Set and achieve aggressive personal and team goals.

🔹Use tracking systems to monitor metrics and growth benchmarks.

🔹Participate in incentive contests, team challenges, and leadership summits.

🔹Tech savvy and understand how to operate zoom calls

🔹Entrepreneurial Ownership

🔹Must be 18+ years old and able to pass a background check

🔹Must have valid work authorization in the US

🔹Effective Communication Skills: Ability to communicate ideas clearly and concisely.

🔹Organizational Skills: Capable of managing multiple tasks efficiently.

🔹Life, Health, & Accident License (Assistance provided in obtaining this state license)

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