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Relationship Manager Jobs in Pullman, WA (NOW HIRING)

Regional Sales Manager- Washington, Oregon, Idaho- Transportation Commercial Credit Group (CCG) is ... CCG's success is built on relationships, equipment knowledge and a foundation of excellent customer ...

Customer Relationship Management: Build loyal customer relationships for a set of assigned accounts or territory using established techniques to engage and interact with customers on a regular ...

Account Manager I is responsible for maintaining strong customer relationships, ensuring client needs are met, resolving issues, and collaborating with internal teams to deliver an exceptional ...

The Account Manager I is responsible for maintaining strong customer relationships, ensuring client needs are met, resolving issues, and collaborating with internal teams to deliver an exceptional ...

Mentor team members in client psychology, relationship-building, objection handling, and effective ... Previous experience managing, coaching, and developing a customer-facing team.Strong communication ...

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Showing results 1-20

Relationship Manager information

See Pullman, WA salary details

$27.4K

$78.9K

$137.3K

How much do relationship manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for relationship manager in Pullman, WA is $78,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

What job categories do people searching Relationship Manager jobs in Pullman, WA look for?

The top searched job categories for Relationship Manager jobs in Pullman, WA are:

What cities near Pullman, WA are hiring for Relationship Manager jobs?

Cities near Pullman, WA with the most Relationship Manager job openings:

Infographic showing various Relationship Manager job openings in Pullman, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,852 per year, or $37.9 per hour.

Small Business Banking Relationship Manager II

Washington Trust Bank

Pullman, WA โ€ข On-site

$66K - $100K/yr

Full-time

Medical, Life, Retirement

Re-posted 29 days ago


Job description

Location: This position requires onsite work at one of the following offices:

Lewiston Branch - 1518 21st St Lewiston, ID 83501
Pullman Branch - 670 SE Bishop Blvd Pullman, WA 99163
Moscow Branch - 222 Troy Rd Moscow, ID 83843

โ€œWashington Trust Bank is a place where laughing and enjoying work are part of our DNA.ย  Working hard to make sure we take care of the customer and the bank.ย  The culture is about doing the right thing!ย  It makes it easy to come to work every day and give 100%.โ€ - Greg Power- Small Business Banking Team Leader

Washington Trust Bank is looking for a dynamic candidate to join our Small Business Banking team. Our Relationship Manager position offers an opportunity to develop and maintain client relationships, becoming a trusted business partner to our Lewiston, Pullman, and Moscow markets. Our team is experienced, equipped and empowered to provide the highest level of customer service. If this is what next steps in your career look like - we want to hear from you!

  • The drive and proven ability to source and generate external business
  • You value your personal achievements and working with a team toward success
  • You value building strong relationships
  • You have ambition to excel in your career
  • You take pleasure in working with a company that values the highest level of integrity and ethics

We are looking for someone who has the drive to:

  • Establish meaningful relationships with customers
  • Use trust and respect in an effort to deepen these relationships
  • Maintain personal accountability in relation to the teamโ€™s and branchโ€™s goals
  • Collaborate with managers and team members for the bankโ€™s sales strategy
  • Participate in community events

The job:

  • Proactively investigating opportunities
  • Taking applications and booking loans
  • Knowledgeable in business and financial acumen
  • Taking a leadership role in community activities
  • Being fully equipped to speak to WTBโ€™s products and services

You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your branch, you will have the support of the rest of WTB, the Pacific Northwestโ€™s largest privately held bank.

Qualifications:

  • Bachelorโ€™s Degree in Finance, Accounting, Business or related field or equivalent experience
  • General banking knowledge and/or Small Business lending acquired through experience in the Small Business transactions, processing control procedures, general ledger and accounting principles and familiar with traditional bank policies.
  • Work experience in fiduciary relationship management, including experience in Small Business Lending
  • Knowledge of Small Business policies and structure, product knowledge and financial analysis.
  • Working knowledge of Bank products and services.
  • Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc).
  • Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients
  • Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results and developing working relationships with potential and current clients
  • High degree of PC based technical skills, including proficiency with the Microsoft Suite of products.
  • Required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS).

Compensation:

SBB Relationship Manager II: $66,850 - $100,276

The compensation range represents the low and high end of the base salary range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus and quarterly incentive compensation plan.ย 

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HEREย as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.