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Relationship Manager Jobs in Quebec (NOW HIRING)

Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of ...

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Relationship Manager information

See Quebec salary details

$23K

$59.8K

$116.5K

How much do relationship manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for relationship manager in Quebec is $59,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What Is a Relationship Manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

How much is the salary of a Relationship Manager?

The salary of a Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the industry. Many Relationship Managers also earn bonuses or commissions based on performance and client retention.

What is the role of a Relationship Manager?

A Relationship Manager is responsible for building and maintaining strong relationships with clients to understand their needs and provide appropriate financial or service solutions. They often manage client portfolios, offer personalized advice, and work to ensure customer satisfaction, typically requiring good communication skills and industry knowledge.

What is a relationship manager?

A relationship manager is a professional responsible for maintaining and strengthening relationships with clients or customers, often in banking, finance, or sales sectors. They assess client needs, provide tailored solutions, and ensure customer satisfaction, typically using communication and interpersonal skills. Certification or industry knowledge may be required depending on the sector.

What does a Relationship Manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a Relationship Manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

Is being an RM a stressful job?

Relationship Managers often face stress due to managing client expectations, meeting sales targets, and handling complex financial or service issues. The role requires strong communication skills, time management, and the ability to work under pressure, which can contribute to job-related stress levels.

How much does a BRM make at Chase?

A Relationship Manager (BRM) at Chase typically earns an average salary ranging from $70,000 to $100,000 annually, depending on experience, location, and performance. Compensation may also include bonuses and benefits aligned with banking industry standards.

What are the key skills and qualifications needed to thrive as a Relationship Manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

What job categories do people searching Relationship Manager jobs in Quebec look for? The top searched job categories for Relationship Manager jobs in Quebec are:
What cities in Quebec are hiring for Relationship Manager jobs? Cities in Quebec with the most Relationship Manager job openings:
Sr Relationship Manager - Global Commercial Banking

Sr Relationship Manager - Global Commercial Banking

Bank of America

Montreal, QC • On-site

Full-time

Posted 12 days ago


Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

44th of 149 rated banks


Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforceand positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This role is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities of the role include serving as the primary point of contact or trusted advisor and acquiring, deepening and maintaining profitable relationships. This role is also responsible for collaborating with teammates and leading/facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.

This position may be filled as a Sr. Relationship Manager or Relationship Manager, depending on experience and qualifications.

Responsibilities

  • Manages an extensive portfolio of complex clients and prospects with annual revenues of $50 million to $2 billion and helps companies save, borrow, and invest for their current and future needs

  • Acquires, deepens and maintains profitable client relationships through sales, prospecting and enhancing existing relationships

  • Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends

  • Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management and Merchant Services in order to design and deliver financial solutions to clients and prospects

  • Leads and facilitates dialogue with a variety of complex clients, prospects and centers of influence (accountants, lawyers, private equity firms, etc.) regarding topics such as the client and prospect industry, alternative capital structures and general business issues

  • Responsible for implementation and pursuit of a prospecting plan including the identification and assessment of prospects as well as conversion tactics and strategy

  • Coaches and mentors' peers, while utilizing leadership skills

  • Passionate about serving as the bank's brand ambassador in local community as well as representing the bank at various finance, trade and industry functions, conferences, and events

  • Embraces change and adapt to changes in sales practices and broader market/industry conditions as needed

Qualifications

  • 7+ years of experience in Commercial or Corporate Lending

  • Bilingual in English and French. As an international company with clients, employees, and contractors located around the world, English is required to work as a Sr. Relationship Manager with Bank of America's internal and external stakeholders

  • Undergraduate degree required: Major in business, finance or economics preferred

  • Demonstrates an ability to build, manage, and grow an extensive portfolio of middle market clients with revenues up to $2 billion

  • Proven track record of prospecting new business and enhancing existing relationships and closing profitable transactions

  • Professional proven sales skills and experience, including planning, execution and follow up of client meetings

  • Must be able to assess and analyze financial conditions of clients and industry trends

  • Capable of organizing, facilitating, leading and negotiating with a team of bank colleagues to solve client problems

  • Ability to understand and interpret financial statements and cash flow analysis required

  • Outstanding verbal and written communication skills and demonstrated leadership ability

  • Experience and strong working knowledge of Capital Markets Solutions (DCM, ECM, Syndications, Lev Fin)

Desired Qualifications

  • Post-graduate degree or designation preferred

  • Demonstrated ability to source deals/relationships in Quebec

  • Ability to develop business with COIs and C-Suite Executives

  • Product knowledge is valued (i.e. Global Cash Management, Equipment Financing, Risk Management, etc.)

  • Exposure to the M&A process and acquisition financing

Skills

  • Risk Management

  • Client Management

  • Client Solutions Advisory

  • Prospecting

  • Relationship Building

  • Project Management

  • Referral Identification

  • Sales Performance Management

  • Financial Analysis

  • Leadership Development

  • Business Development

  • Client Experience Branding

  • Pipeline Management

  • Data and Trend Analysis

  • Continuous Improvement

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

If you prefer to complete the job application in French, please reach out to talent_acquisition.canada@bofa.com

Chez Bank of America, nous sommes guides par un objectif commun, celui d'aider a ameliorer la vie financiere des personnes grace au pouvoir de chaque connexion. Nous y parvenons en favorisant une croissance responsable et en fournissant chaque jour nos services a nos clients, coequipiers, communautes et actionnaires.

Etre un endroit ou il fait bon travailler et ou l'on cultive la bienveillance est au cur de notre conception d'une croissance responsable. Nous cultivons un environnement de travail inclusif ou chaque membre beneficie d'occasions de reussir, de construire une carriere et de contribuer a notre succes commun. Pour cela, nous recrutons et developpons des personnes aux talents exceptionnels, nous reconnaissons et recompensons leurs performances, et nous soutenons leur bien-etre physique, emotionnel et financier par le biais d'avantages sociaux abordables, concurrentiels et flexibles.

Nous accordons de l'importance aux perspectives uniques apportees par chaque personne, quels que soient leurs horizons et parcours professionnels, qu'elles aient ete formees par le service militaire, l'education collegiale communautaire ou par diverses experiences professionnelles et de vie personnelle. Ces parcours favorisent la resilience, la direction et l'innovation de notre personnel et nous permet d'avoir un impact positif sur les communautes que nous servons.

Bank of America est engagee a cultiver un environnement de travail qui soutient la collaboration, l'engagement et le developpement de carriere. Notre approche est fondee sur des attentes professionnelles claires et sur un niveau de flexibilite approprie en fonction des responsabilites de chacun et des besoins de l'entreprise.

Chez Bank of America, vous pouvez reussir votre carriere grace a des occasions d'apprendre, de croitre et d'avoir un impact. Joignez-vous a nous!

Description du poste

Le ou la titulaire de ce poste se chargera de fournir des conseils et des solutions financieres precieuses aux clients actuels et potentiels complexes des services bancaires commerciaux mondiaux. Les principales responsabilites du poste comprennent le role de point de contact principal ou de conseil de confiance, et l'acquisition, l'approfondissement et le maintien de relations fructueuses. Le ou la titulaire de ce poste se chargera egalement de collaborer avec les coequipiers et de diriger et faciliter les relations avec les clients et les specialistes des produits. Les attentes professionnelles comprennent la connaissance des produits et services de la banque, ce qui permettra d'identifier les occasions de vente croisee et d'accroitre la satisfaction globale des clients.

Ce poste peut etre pourvu en tant que gestionnaire principale des relations ou gestionnaire des relations, selon l'experience et les qualifications.

Responsabilites

  • Gerer un vaste portefeuille de clients actuels et potentiels complexes avec des revenus annuels de 50millions a 2milliards de dollars ainsi qu'aider les entreprises a epargner, emprunter et a investir en fonction de leurs besoins actuels et futurs

  • Acquerir, approfondir et entretenir des relations fructueuses avec les clients grace aux ventes, a la prospection et a l'amelioration des relations existantes

  • Comprendre et interpreter les etats financiers et les flux de tresorerie pour evaluer et analyser les conditions financieres des entreprises et les tendances du secteur

  • Collaborer avec les coequipiers nationaux et internationaux de la banque, y compris les services bancaires d'investissement, les operations de change et la gestion de patrimoine, et faciliter les relations avec les specialistes des produits du credit, de la gestion de tresorerie et des services aux commercants afin de concevoir et de fournir des solutions financieres aux clients actuels et potentiels

  • Diriger et faciliter le dialogue avec une variete de clients actuels et potentiels ainsi que des centres d'influence (comptables, avocats, societes de capital-investissements, etc.) complexes concernant des sujets tels que le secteur d'activite des clients actuels et potentiels, les structures de capital alternatives et les questions commerciales generales

  • Etre responsable de la mise en uvre et de la poursuite d'un plan de prospection, y compris l'identification et l'evaluation des clients potentiels, ainsi que les tactiques et la strategie de conversion

  • Encadrer et faire du mentorat aupres des pairs, tout en utilisant les competences en direction

  • S'engager dans la representation de l'image de marque de la banque aupres des communautes locales et lors de diverses fonctions, conferences et evenements du secteur, des finances et du commerce

  • Accueillir le changement et s'adapter aux changements des pratiques de vente et aux conditions plus generales d'un marche ou d'un secteur, au besoin

Qualifications

  • Au moins sept ans d'experience en prets commerciaux ou aux entreprises

  • Bilinguisme en anglais et en francais. En tant qu'entreprise internationale pourvue de clients, d'employes et d'entrepreneurs situes dans le monde entier, l'anglais est requis pour travailler en tant que gestionnaire principale des relations avec les parties prenantes internes et externes de Bank of America

  • Diplome de premier cycle requis: Maitrise en affaires, en finances ou en economie, souhaitee

  • Demontrer une capacite a construire, gerer et developper un portefeuille etendu de clients du marche intermediaire avec des revenus allant jusqu'a 2milliards de dollars

  • Experience averee dans les domaines de la prospection de nouvelles affaires, l'amelioration des relations existantes et la conclusion de transactions fructueuses

  • Competences et experience professionnelles eprouvees en vente, y compris la planification, l'execution et le suivi des reunions avec les clients

  • Capacite d'evaluer et d'analyser les conditions financieres des clients et les tendances de secteur

  • Capacite d'organiser, de faciliter, de diriger et de negocier avec une equipe de collegues de la banque pour resoudre les problemes des clients

  • Capacite de comprendre et d'interpreter les etats financiers et l'analyse des flux de tresorerie

  • Aptitudes remarquables en communication verbale et ecrite, et capacite reconnue de direction

  • Experience et solide connaissance pratique des solutions pour les marches financiers (DCM, ECM, Syndications, Lev Fin)

Qualifications souhaitees

  • Diplome d'etudes superieures ou titre professionnel souhaite

  • Capacite averee de trouver des ententes et des relations au Quebec

  • Capacite de developper des affaires avec les CI et les cadres superieurs

  • La connaissance des produits est valorisee (c.-a-d. gestion mondiale de la tresorerie, financement d'equipement, ge...


What Bank Of America employees say

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

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