This position may be filled as a Sr. Relationship Manager or Relationship Manager, depending on experience and qualifications. Responsibilities * Manages an extensive portfolio of complex clients and ...
This position may be filled as a Sr. Relationship Manager or Relationship Manager, depending on experience and qualifications. Responsibilities * Manages an extensive portfolio of complex clients and ...
Senior Relationship Manager - Commercial Mid-Market
CA$69K - CA$129K/yr
Commercial Sales & Service Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant ...
Senior Relationship Manager - Commercial Mid-Market
CA$69K - CA$129K/yr
Commercial Sales & Service Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant ...
As our Relationship Manager, Commercial FinancialServicesTrainee,you are in a proactive, face-to-face client relationship role in RBC's Commercial Banking platform. The program is based primarily in ...
As our Relationship Manager, Commercial FinancialServicesTrainee,you are in a proactive, face-to-face client relationship role in RBC's Commercial Banking platform. The program is based primarily in ...
This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and ...
This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and ...
Senior Relationship Manager, Commercial Banking Mid-Market
CA$69K - CA$129K/yr
Commercial Sales & Service Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant ...
Senior Relationship Manager, Commercial Banking Mid-Market
CA$69K - CA$129K/yr
Commercial Sales & Service Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant ...
Wells Fargo is seeking a Bilingual Senior Lead Commercial Relationship Manager, Executive Director, in our Middle Market Commercial Banking team in Montreal, Quebec to help to grow in the Middle ...
Wells Fargo is seeking a Bilingual Senior Lead Commercial Relationship Manager, Executive Director, in our Middle Market Commercial Banking team in Montreal, Quebec to help to grow in the Middle ...
Relationship Manager, Commercial Banking Independent - Montreal East - Bilingual
Montreal, QC · Hybrid
CA$10/hr
As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients' day-to-day ...
Relationship Manager, Commercial Banking Independent - Montreal East - Bilingual
Montreal, QC · Hybrid
CA$10/hr
As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients' day-to-day ...
Relationship Manager, Commercial Banking Independent - Montreal East - Bilingual
Montreal, QC · Hybrid
CA$10/hr
As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients' day-to-day ...
Relationship Manager, Commercial Banking Independent - Montreal East - Bilingual
Montreal, QC · Hybrid
CA$10/hr
As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients' day-to-day ...
Senior Relationship Manager, Public Sector and Indigenous banking
Montreal, QC · On-site
CA$69K - CA$129K/yr
Facilitate growth initiatives for the Bank through significant business development and excellent management of key client relationships. * Develop this market by acquiring new clients. He will need ...
Senior Relationship Manager, Public Sector and Indigenous banking
Montreal, QC · On-site
CA$69K - CA$129K/yr
Facilitate growth initiatives for the Bank through significant business development and excellent management of key client relationships. * Develop this market by acquiring new clients. He will need ...
The Senior Client Relationship Manager (SCRM) possesses a good understanding of financial products and services and focuses on the client, delivering the full Bank offering and driving primacy. They ...
The Senior Client Relationship Manager (SCRM) possesses a good understanding of financial products and services and focuses on the client, delivering the full Bank offering and driving primacy. They ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Contribute to change management within internal teams and ensure monitoring of best practices and trends in marketing automation, CRM, and marketing technologies What could accelerate your success in ...
Specialiste CRM Altitude Sports est un detaillant en ligne base a Montreal, a l'intersection de la mode et du plein air. Fondee en 1984, l'entreprise offre des conseils d'experts sur l'equipement ...
Specialiste CRM Altitude Sports est un detaillant en ligne base a Montreal, a l'intersection de la mode et du plein air. Fondee en 1984, l'entreprise offre des conseils d'experts sur l'equipement ...
Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of ...
Quick apply
Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of ...
Spécialiste, CRM
Montreal, QC · On-site
Contribuer à l'optimisation continue des stratégies CRM à partir des performances observées (taux d'ouverture, clics, conversions, engagement). * Créer, exécuter et maintenir des campagnes SMS ...
Quick apply
Spécialiste, CRM
Montreal, QC · On-site
Contribuer à l'optimisation continue des stratégies CRM à partir des performances observées (taux d'ouverture, clics, conversions, engagement). * Créer, exécuter et maintenir des campagnes SMS ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Relationship Manager information
See Quebec salary details
$23K - $31.5K
6% of jobs
$31.5K - $40K
15% of jobs
$41.3K is the 25th percentile. Wages below this are outliers.
$40K - $48.5K
24% of jobs
The median wage is $50.4K / yr.
$48.5K - $57K
22% of jobs
$62.5K is the 75th percentile. Wages above this are outliers.
$57K - $65.5K
13% of jobs
$65.5K - $74K
8% of jobs
$74K - $82.5K
5% of jobs
$82.5K - $91K
2% of jobs
$91K - $99.5K
2% of jobs
$99.5K - $108K
2% of jobs
$108K - $116.5K
1% of jobs
$23K
$59.8K
$116.5K
How much do relationship manager jobs pay per year?
What Is a Relationship Manager?
A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.
How much is the salary of a Relationship Manager?
What is the role of a Relationship Manager?
What is a relationship manager?
What does a Relationship Manager do?
How does a Relationship Manager typically collaborate with other departments to support client needs?
Is being an RM a stressful job?
How much does a BRM make at Chase?
What are the key skills and qualifications needed to thrive as a Relationship Manager, and why are they important?
What is the difference between Relationship Manager vs Customer Service Representative?
| Aspect | Relationship Manager | Customer Service Representative |
|---|---|---|
| Required credentials | Bachelor's degree often in finance, business, or related fields | High school diploma or equivalent, some roles may prefer post-secondary education |
| Work environment | Banking, financial services, corporate accounts | Retail stores, call centers, service desks |
| Employer and industry usage | Financial institutions, wealth management firms | Retail companies, telecom, utilities |
| Common search and comparison intent | Understanding client relationship roles, career paths | Customer support roles, service skills |
While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.
Full-time
Posted 12 days ago
Bank Of America rating
8.2
Based on 520 frontline employees who took The Breakroom Quiz
44th of 149 rated banks
Job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforceand positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
This role is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities of the role include serving as the primary point of contact or trusted advisor and acquiring, deepening and maintaining profitable relationships. This role is also responsible for collaborating with teammates and leading/facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.
This position may be filled as a Sr. Relationship Manager or Relationship Manager, depending on experience and qualifications.
Responsibilities
Manages an extensive portfolio of complex clients and prospects with annual revenues of $50 million to $2 billion and helps companies save, borrow, and invest for their current and future needs
Acquires, deepens and maintains profitable client relationships through sales, prospecting and enhancing existing relationships
Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management and Merchant Services in order to design and deliver financial solutions to clients and prospects
Leads and facilitates dialogue with a variety of complex clients, prospects and centers of influence (accountants, lawyers, private equity firms, etc.) regarding topics such as the client and prospect industry, alternative capital structures and general business issues
Responsible for implementation and pursuit of a prospecting plan including the identification and assessment of prospects as well as conversion tactics and strategy
Coaches and mentors' peers, while utilizing leadership skills
Passionate about serving as the bank's brand ambassador in local community as well as representing the bank at various finance, trade and industry functions, conferences, and events
Embraces change and adapt to changes in sales practices and broader market/industry conditions as needed
Qualifications
7+ years of experience in Commercial or Corporate Lending
Bilingual in English and French. As an international company with clients, employees, and contractors located around the world, English is required to work as a Sr. Relationship Manager with Bank of America's internal and external stakeholders
Undergraduate degree required: Major in business, finance or economics preferred
Demonstrates an ability to build, manage, and grow an extensive portfolio of middle market clients with revenues up to $2 billion
Proven track record of prospecting new business and enhancing existing relationships and closing profitable transactions
Professional proven sales skills and experience, including planning, execution and follow up of client meetings
Must be able to assess and analyze financial conditions of clients and industry trends
Capable of organizing, facilitating, leading and negotiating with a team of bank colleagues to solve client problems
Ability to understand and interpret financial statements and cash flow analysis required
Outstanding verbal and written communication skills and demonstrated leadership ability
Experience and strong working knowledge of Capital Markets Solutions (DCM, ECM, Syndications, Lev Fin)
Desired Qualifications
Post-graduate degree or designation preferred
Demonstrated ability to source deals/relationships in Quebec
Ability to develop business with COIs and C-Suite Executives
Product knowledge is valued (i.e. Global Cash Management, Equipment Financing, Risk Management, etc.)
Exposure to the M&A process and acquisition financing
Skills
Risk Management
Client Management
Client Solutions Advisory
Prospecting
Relationship Building
Project Management
Referral Identification
Sales Performance Management
Financial Analysis
Leadership Development
Business Development
Client Experience Branding
Pipeline Management
Data and Trend Analysis
Continuous Improvement
What Bank of America Offers
Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.
Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.
Bank of America is an Equal Opportunity Employer
Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
If you prefer to complete the job application in French, please reach out to talent_acquisition.canada@bofa.com
Chez Bank of America, nous sommes guides par un objectif commun, celui d'aider a ameliorer la vie financiere des personnes grace au pouvoir de chaque connexion. Nous y parvenons en favorisant une croissance responsable et en fournissant chaque jour nos services a nos clients, coequipiers, communautes et actionnaires.
Etre un endroit ou il fait bon travailler et ou l'on cultive la bienveillance est au cur de notre conception d'une croissance responsable. Nous cultivons un environnement de travail inclusif ou chaque membre beneficie d'occasions de reussir, de construire une carriere et de contribuer a notre succes commun. Pour cela, nous recrutons et developpons des personnes aux talents exceptionnels, nous reconnaissons et recompensons leurs performances, et nous soutenons leur bien-etre physique, emotionnel et financier par le biais d'avantages sociaux abordables, concurrentiels et flexibles.
Nous accordons de l'importance aux perspectives uniques apportees par chaque personne, quels que soient leurs horizons et parcours professionnels, qu'elles aient ete formees par le service militaire, l'education collegiale communautaire ou par diverses experiences professionnelles et de vie personnelle. Ces parcours favorisent la resilience, la direction et l'innovation de notre personnel et nous permet d'avoir un impact positif sur les communautes que nous servons.
Bank of America est engagee a cultiver un environnement de travail qui soutient la collaboration, l'engagement et le developpement de carriere. Notre approche est fondee sur des attentes professionnelles claires et sur un niveau de flexibilite approprie en fonction des responsabilites de chacun et des besoins de l'entreprise.
Chez Bank of America, vous pouvez reussir votre carriere grace a des occasions d'apprendre, de croitre et d'avoir un impact. Joignez-vous a nous!
Description du poste
Le ou la titulaire de ce poste se chargera de fournir des conseils et des solutions financieres precieuses aux clients actuels et potentiels complexes des services bancaires commerciaux mondiaux. Les principales responsabilites du poste comprennent le role de point de contact principal ou de conseil de confiance, et l'acquisition, l'approfondissement et le maintien de relations fructueuses. Le ou la titulaire de ce poste se chargera egalement de collaborer avec les coequipiers et de diriger et faciliter les relations avec les clients et les specialistes des produits. Les attentes professionnelles comprennent la connaissance des produits et services de la banque, ce qui permettra d'identifier les occasions de vente croisee et d'accroitre la satisfaction globale des clients.
Ce poste peut etre pourvu en tant que gestionnaire principale des relations ou gestionnaire des relations, selon l'experience et les qualifications.
Responsabilites
Gerer un vaste portefeuille de clients actuels et potentiels complexes avec des revenus annuels de 50millions a 2milliards de dollars ainsi qu'aider les entreprises a epargner, emprunter et a investir en fonction de leurs besoins actuels et futurs
Acquerir, approfondir et entretenir des relations fructueuses avec les clients grace aux ventes, a la prospection et a l'amelioration des relations existantes
Comprendre et interpreter les etats financiers et les flux de tresorerie pour evaluer et analyser les conditions financieres des entreprises et les tendances du secteur
Collaborer avec les coequipiers nationaux et internationaux de la banque, y compris les services bancaires d'investissement, les operations de change et la gestion de patrimoine, et faciliter les relations avec les specialistes des produits du credit, de la gestion de tresorerie et des services aux commercants afin de concevoir et de fournir des solutions financieres aux clients actuels et potentiels
Diriger et faciliter le dialogue avec une variete de clients actuels et potentiels ainsi que des centres d'influence (comptables, avocats, societes de capital-investissements, etc.) complexes concernant des sujets tels que le secteur d'activite des clients actuels et potentiels, les structures de capital alternatives et les questions commerciales generales
Etre responsable de la mise en uvre et de la poursuite d'un plan de prospection, y compris l'identification et l'evaluation des clients potentiels, ainsi que les tactiques et la strategie de conversion
Encadrer et faire du mentorat aupres des pairs, tout en utilisant les competences en direction
S'engager dans la representation de l'image de marque de la banque aupres des communautes locales et lors de diverses fonctions, conferences et evenements du secteur, des finances et du commerce
Accueillir le changement et s'adapter aux changements des pratiques de vente et aux conditions plus generales d'un marche ou d'un secteur, au besoin
Qualifications
Au moins sept ans d'experience en prets commerciaux ou aux entreprises
Bilinguisme en anglais et en francais. En tant qu'entreprise internationale pourvue de clients, d'employes et d'entrepreneurs situes dans le monde entier, l'anglais est requis pour travailler en tant que gestionnaire principale des relations avec les parties prenantes internes et externes de Bank of America
Diplome de premier cycle requis: Maitrise en affaires, en finances ou en economie, souhaitee
Demontrer une capacite a construire, gerer et developper un portefeuille etendu de clients du marche intermediaire avec des revenus allant jusqu'a 2milliards de dollars
Experience averee dans les domaines de la prospection de nouvelles affaires, l'amelioration des relations existantes et la conclusion de transactions fructueuses
Competences et experience professionnelles eprouvees en vente, y compris la planification, l'execution et le suivi des reunions avec les clients
Capacite d'evaluer et d'analyser les conditions financieres des clients et les tendances de secteur
Capacite d'organiser, de faciliter, de diriger et de negocier avec une equipe de collegues de la banque pour resoudre les problemes des clients
Capacite de comprendre et d'interpreter les etats financiers et l'analyse des flux de tresorerie
Aptitudes remarquables en communication verbale et ecrite, et capacite reconnue de direction
Experience et solide connaissance pratique des solutions pour les marches financiers (DCM, ECM, Syndications, Lev Fin)
Qualifications souhaitees
Diplome d'etudes superieures ou titre professionnel souhaite
Capacite averee de trouver des ententes et des relations au Quebec
Capacite de developper des affaires avec les CI et les cadres superieurs
La connaissance des produits est valorisee (c.-a-d. gestion mondiale de la tresorerie, financement d'equipement, ge...
What Bank Of America employees say
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About Bank Of America
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998