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Relationship Manager Jobs in Hawaii (NOW HIRING)

Manage the day-to-day customer relationship of complex, highly visible accounts. Regularly meet with customers to keep abreast of information concerning their businesses, needs, strategic direction ...

Manage the day-to-day customer relationship of complex, highly visible accounts. Regularly meet with customers to keep abreast of information concerning their businesses, needs, strategic direction ...

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts. The ... Manages all follow-up functions with the account, post set-up. * Oversight of all transactions ...

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Relationship Manager information

See Hawaii salary details

$29.1K

$83.8K

$146K

How much do relationship manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for relationship manager in Hawaii is $83,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $109,600.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

What job categories do people searching Relationship Manager jobs in Hawaii look for? The top searched job categories for Relationship Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Relationship Manager jobs? Cities in Hawaii with the most Relationship Manager job openings:
Infographic showing various Relationship Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $83,849 per year, or $40.3 per hour.

Relationship Manager

Farm Credit Foundations

Hilo, HI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Why should you join our team?
American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.
Benefits offered by American AgCredit:
  • Commitment to agriculture and the communities we serve
  • Family friendly work environment
  • Investment in employee development
  • Medical, Dental and Vision coverage
  • Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
  • Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
  • Competitive Incentive Compensation Plan
  • Disability & Life Insurance
  • Employee mental, physical, and financial wellness programs
  • The position is bonus eligible based on association and personal performance

Position will be posted until filled.
BASIC FUNCTION:
This position is generally responsible for managing the account relationship of a portfolio consisting of complex, large market and atypical commercial and/or real estate loans and may specialized in designated industry segments; approving/denying loan applications, servicing loan portfolio; developing and marketing new business, is active in community relations' activities; and formulating and implementing plans for handling loan-related assets, collections and foreclosures when needed.
ESSENTIAL DUTIES:
  • Develop new business by conducting marketing calls, providing expertise and involvement in community and designated industry functions, and providing timely service to customers.
  • Manage the day-to-day customer relationship of complex, highly visible accounts. Regularly meet with customers to keep abreast of information concerning their businesses, needs, strategic direction, and earnings to determine business opportunities. Assist other RM's by providing leadership and guidance in their relationships with customer and marketing techniques.
  • Establish overall profitability targets for the portfolio in conjunction with Association profitability targets.
  • Establish and manage credit quality targets for the portfolio. Develop and achieve credit quality goals including appropriate intervention measures to maintain the quality of the account.
  • Recommend approval or approve the extension of credit to certain accounts within delegated authority.
  • Conduct negotiations with sensitive, large, complex, or non-typical loans. Monitor and follow up on problem loans and recommend appropriate action.
  • Analyze current outstanding loans to ensure complete conformity with terms and to maintain awareness of developing trends. Establish account servicing plans and analyze results.
  • Provide functional guidance to Loan Officers and Credit Analysts on policies, procedures, and other credit matters.
  • Communicate and promote the availability of other financially related services.
  • Perform other functions assigned.

LEVELS OF SUPERVISION EXERCISED AND RECEIVED:
Senior Relationship Manager may provide guidance and training to Associate RM's; makes independent decisions; works under administrative direction of the Regional Banking Manager.
TYPICAL EDUCATION AND EXPERIENCE:
  • BA/BS degree with emphasis on agriculture, business administration, or equivalent.
  • At least 5 years progressively of responsible banking or related agricultural lending experience, including at least three years in supervisory and/or management position.
  • Must reside (now or in the near future) in Hawaii with the ability to commute to the office to meet the hybrid requirement needs.
  • Demonstrated credit and analytical skills. Working knowledge of agricultural lending principles and practices, and association and Farm Credit System operating policies and procedures.
  • Knowledge of FCA regulations, Association and District policies and procedures.
  • Demonstrated proficiency in organizing and prioritizing work to meet deadlines.
  • Exceptional written and verbal communication skills.
  • Exceptional persuasive and interpersonal skills. Demonstrated proficiency in leading and motivating others.
  • Proficient in use of PC, including word-processing, e-mail and electronic spreadsheet software.

ESSENTIAL JOB REQUIREMENTS:
Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Occasional travel required.
FULL-TIME REMOTE: These roles and job functions can be done remotely, while maintaining our strong commitment to customer service and our business goals. Employees are welcome to come to an office to work if needed, and some travel for team meetings will be required.
PAY RANGE:
Minimum $89,848.42 - Max $156,560.87 Annual
This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.
  • Reflected is the national base pay range and title offered for this job at the current level.
  • Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location.
  • Salary offered, within the applicable range, is one component of the total rewards package offered to candidates.

#LI-REMOTE
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.
If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com.