Relationship Management Associate Jobs in Conroe, TX

The Product Management Associate Director, Market Strategy- Compliance Analytics role fills a key spot within the Lending Systems division of Wolters Kluwer Compliance Solutions. This individual will contribute to accelerating growth and developing new strategies to further Wolters Kluwer's Wiz suite of products (Fair Lending, CRA, CD, Performance Analytics, HMDA, Small Biz) as well as those products that fall within OneSumX (related to financial and corporate crimes).

• Customer and Internal Stakeholder Interaction: Pair with Product Management to ensure customer success at all points. Interact with customers to understand their needs, preferences, pain points and opportunities for solutions.
• Go-to-Market Strategy: Develop and execute go-to-market plans for new products or features.
• Product Strategy/Development: Work closely with cross-functional teams (engineering, marketing, sales) to design, develop, and launch products. Develop and communicate a clear product vision aligned with the company's long-term goals and market trends through strong well, executed business cases. Identify and evaluate emerging technologies and market opportunities to inform product strategy.
• Product Roadmap: Influence product roadmaps, detailing the vision, goals, and timelines for product development.
• Performance Monitoring: Responsible for the Product Pipeline ensuring healthy growth.

• Customer-Centric Mindset: Strong understanding of customer experience and ability to empathize with customers.
• Strategic Thinking: Ability to develop long-term product strategies and align them with business objectives.
• Analytical Skills: Proficiency in analyzing market data, customer feedback, and competitor analysis.
• Collaboration: Excellent teamwork and communication skills to work effectively with cross-functional teams.
• Leadership: Ability to lead and inspire teams, ensuring successful product development and launch.
• Problem-Solving: Strong problem-solving skills to address customer issues and improve product offerings.

• Proven experience in product management, preferably in a customer-facing role.
• Experience in market research, product development, and go-to-market strategies.
• Familiarity with product lifecycle management tools and methodologies.

About Wolters Kluwer:

Wolters Kluwer Compliance Solutions serves over 7,000 financial institutions, including 94% of top 100 US Banks. Banking Compliance Solutions (BCS) includes a portfolio of Expert Solutions that focus on banks and specialty lenders across the following markets: Document Generation | Digital Lending | Compliance Analytics.

Required Job Qualifications:
A bachelor's degree or equivalent experience with exposure to banking regulatory compliance with a minimum of 10 years of experience (leadership experience is a plus).

• Able to develop relationships and work closely with other internal and external constituents.
• Able to be a collaborative team player with excellent verbal, written and interpersonal communication skills and extreme attention to detail, and management style that fosters innovative thinking.
• Able to understand and process technical detail and simplify into relevant messaging and illustrations.
• Able to perform well in customer-facing presentations and pitches.
• Able to thrive in a fast-paced environment and manage multiple projects effectively. Experience managing and coordinating efforts across complex teams.
• Expert in Microsoft Office Suite, with specific abilities to develop presentations and manipulate spreadsheets (e.g. in Word, Excel, PowerPoint, Outlook).

Essential Responsibilities:

• Responsibility for tracking towards revenue and sales goals of Compliance Analytics related products.
• Understand key performance indicators (KPIs) to track product performance and measure success, including revenue, customer acquisition, customer retention, and market share.
• Effectively communicate the market strategy, roadmap, and performance to Executive Management and key stakeholders across the organization.
• Create a highly productive working relationship with cross functional teams including marketing, sales, partnerships, product management, product engineering, delivery and support, and finance to ensure alignment and execution of market strategy activities to support segment financial success.
• Acts as a product growth champion, ensuring that Compliance Analytics product strategies align with customer and sales needs, and that a steady stream of product enhancements, new products and go-to-market tools to drive new sales and/or retain and grow existing revenue are delivered.
• Develop business cases built on a solid market understanding and data-driven revenue projections.
• Adopt New Product Innovation approach and Lean Product Cycle to ensure customer-centric product innovation and delivery.
• Prioritize product developments based on customer needs, business goals, and market potential.
• Identify strategic partnerships and/or potential acquisition targets that strengthen and expand existing available market
• Translate key product value propositions and match to the appropriate target segments / personas as an input into sales and marketing collateral and enabling sales effectiveness.

• Collaborate as needed with other CS segments to ensure product and GTM strategies are aligned including the ability to use various product management tools (i.e., ProductPlan).

• Supports VP & Segment Leader and other leaders as assigned.

Thought Leadership:

• Participate and provide content for the annual CRA & Fair Lending Colloquium.
• Represent WKFS and participate in presentations at seminars and industry conferences as well as draft articles, white papers, etc. for internal and external consumption.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.