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Relationship Liaison information

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$32K

$70.1K

$111K

How much do relationship liaison jobs pay per year?

As of Aug 16, 2026, the average yearly pay for relationship liaison in the United States is $70,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a relationship liaison?

Relationship Liaisons are professionals who act as intermediaries between an organization and its clients, partners, or stakeholders. Their main role is to foster and maintain positive relationships, ensure clear communication, and address any issues or concerns that arise. They often coordinate meetings, resolve conflicts, and help facilitate collaboration to achieve organizational goals. This position is common in industries like banking, healthcare, and customer service, where client satisfaction is crucial. Successful Relationship Liaisons possess strong interpersonal, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a relationship liaison, and why are they important?

To thrive as a Relationship Liaison, you need strong interpersonal skills, a background in client relations or customer service, and often a degree in business or communications. Familiarity with CRM platforms, project management tools, and communication software is typically required. Exceptional active listening, conflict resolution, and organizational skills help build trust and foster positive relationships. These abilities are vital for maintaining client satisfaction, ensuring smooth communication, and driving business growth.

How does a relationship liaison typically collaborate with other teams to ensure client satisfaction?

A Relationship Liaison often works closely with sales, customer service, and product teams to address client needs and resolve any issues efficiently. They act as a bridge, communicating client feedback and concerns to internal stakeholders while keeping clients informed of progress and solutions. This collaborative approach helps maintain strong client relationships and ensures that internal teams are aligned with client expectations, contributing to higher satisfaction and retention rates.

What is the difference between Relationship Liaison vs Patient Coordinator?

AspectRelationship LiaisonPatient Coordinator
Required CredentialsTypically a bachelor's degree, healthcare experience, communication skillsUsually a nursing or administrative background, certification varies
Work EnvironmentHealthcare facilities, community outreach, patient engagementHospitals, clinics, outpatient centers
Employer & Industry UsageHospitals, healthcare organizations, insurance companiesHospitals, clinics, medical offices
Common Search & Comparison IntentUnderstanding roles in patient communication and supportManaging patient appointments and care coordination

The main difference between a Relationship Liaison and a Patient Coordinator lies in their focus areas. Relationship Liaisons primarily build and maintain patient relationships, often engaging in outreach and communication. Patient Coordinators, on the other hand, focus on scheduling, managing appointments, and ensuring smooth patient flow within healthcare settings. Both roles require healthcare knowledge and excellent communication skills, but their day-to-day responsibilities and interactions with patients differ.

Do community relationship liaisons need a degree?

Community relationship liaisons typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in fields like social work, communications, or public relations. Relevant skills such as communication, interpersonal abilities, and experience in community engagement are also important for the role.
More about Relationship Liaison jobs

What job categories do people searching Relationship Liaison jobs look for?

The top searched job categories for Relationship Liaison jobs are:

Relationship Liaison jobs near you
Infographic showing various Relationship Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $70,110 per year, or $33.7 per hour.

CUSTOMER RELATIONSHIP LIAISON - DRIVING PERSONAL VEHICLE

Accendra Health

Pensacola, FL • On-site

$24 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

ABOUT THE COMPANY

Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

Job Summary

We are seeking a driven, collaborative Client Relations Liaison to manage key client relationships and drive business growth. In this dynamic, team-oriented sales role, you will actively sell Apria products to potential clients, serve as the primary point of contact for dedicated accounts, and coordinate patient care services. This position offers a competitive base salary with the exciting potential to earn commission based on performance.

The anticipated hourly range for this position is $24- 27/hour. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Essential Duties and Responsibilities

  • Sales & Account Growth: Actively pitch and sell Apria products to prospective clients and medical groups to expand market share.

  • Client Consultation: Educate medical groups and referral sources on available Apria products and services to maximize contract utilization.

  • Account Management: Serve as the single point of contact to build and maintain strategic institutional relationships.

  • Team Collaboration: Partner closely with internal Customer Care and Branch Service teams to coordinate seamless patient discharges.

  • Issue Resolution: Proactively troubleshoot client concerns and coordinate timely solutions across departments.

  • Documentation & Billing: Gather critical medical documentation, prescriptions, and insurance authorizations to ensure accurate system entry.

  • Field Travel: Operate a Personally Owned Vehicle (POV) to meet with on-site institutional partners and potential clients.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

  • High School diploma required

  • At least 2 years of related experience required.

  • Minimum of three years driving history required

  • Must be at least 21 years of age or older at the time of hire.

  • Demonstrated ability to build and maintain solid working relationships with internal and external customers.

  • Learn and comply with all POV requirements applicable for the safe and complaint use of POVs.

  • Participate in and successfully complete ongoing training and development to become and remain qualified to perform the essential job functions.

  • Geographically located within the assigned territory.

Certificates, Licenses, Registrations or Professional Designations

  • Must Poses a Valid Driver’s License

SKILLS, KNOWLEDGE AND ABILITIES

  • Business Acumen

  • Problem Solving/Analysis

  • Communication Proficiency

  • Personal Effectiveness/Credibility

Computer Skills

  • Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word

Language Skills

  • English (reading, writing, verbal)

Mathematical Skills

  • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). In addition:

  • Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.

  • Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.

  • Employee continually engages in activities that require talking and hearing.

  • This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.

  • The employee must be able to safely operate and possess and maintain a valid driver’s license, specific to vehicle operated in the conduct of this job.

  • Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.

  • The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. In addition:

  • The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.

  • The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high.

  • There is moderate exposure to dust, fume, mists and odors.

  • Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states.

  • General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment.

  • May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.

  • Will be required to wear various personal protective equipment consistent with the hazards encountered in this role.

#AccendraHealth

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

  • Medical, dental, and vision care coverage

  • Paid time off plan

  • 401(k) Plan

  • Flexible Spending Accounts

  • Basic life insurance

  • Short-and long-term disability coverage

  • Accident insurance

  • Teammate Assistance Program

  • Paid parental leave

  • Domestic partner benefits

  • Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

#AccendraHealth

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone.

If you’re interested in meaningful work with impact, explore our career opportunities ─ from remote-friendly to hybrid and in-person roles ─ and join us in our purpose of Bringing Care To Life™.

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