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Client Relationship Liaison Jobs (NOW HIRING)

Accendra

Customer Relationship Liaison

Ann Arbor, MI · On-site

$23 - $25/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home ...

Accendra

Customer Relationship Liaison

Dallas, TX

$22 - $25/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home ...

Accendra

Customer Relationship Liaison

Honolulu, HI

$22 - $25/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts. The anticipated hourly range for this position is $22-25/hour. The actual compensation offered may vary ...

Accendra

Customer Relationship Liaison

Ypsilanti, MI · On-site

$23 - $25/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home ...

Accendra

Customer Relationship Liaison

Ann Arbor, MI

$23 - $25/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home ...

Accendra

Customer Relationship Liaison

Los Angeles, CA

$25 - $27/hr

JOB SUMMARY This role maintains relationships and favorable contacts with current accounts. The anticipated hourly range for this position is $25-27/hour. The actual compensation offered may vary ...

Zenith American Solutions, Inc.

WI · On-site

Acts as the secondary liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff. * Supports the Director, Client Relationship in the facilitation of ...

Zenith-American

Client Relationship Manager

Tucker, GA · On-site

Acts as the secondary liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff.Supports the Director, Client Relationship in the facilitation of ...

Zenith-American

Client Relationship Manager

Denver, CO · On-site

Acts as the secondary liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff.Supports the Director, Client Relationship in the facilitation of ...

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Client Relationship Liaison information

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$57.4K

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How much do client relationship liaison jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client relationship liaison in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a client relationship liaison do?

A Client Relationship Liaison acts as the primary point of contact between a company and its clients, ensuring clear communication and addressing client needs or concerns. They work to build and maintain strong, long-term relationships, resolve issues, and coordinate with internal departments to deliver services effectively. Their main goal is to ensure client satisfaction and loyalty, which often involves managing accounts, providing updates, and responding promptly to client inquiries.

How does a client relationship liaison typically collaborate with internal teams to address client needs?

A Client Relationship Liaison works closely with internal departments such as sales, customer support, and product teams to ensure client requirements are understood and addressed promptly. They often serve as the primary communication bridge, relaying client feedback and coordinating solutions to resolve issues efficiently. This role requires proactive coordination, regular meetings, and clear documentation to align team efforts and maintain high client satisfaction. Effective collaboration helps streamline processes and fosters long-term client loyalty.

What are the key skills and qualifications needed to thrive as a client relationship liaison, and why are they important?

To thrive as a Client Relationship Liaison, you need strong interpersonal communication, customer service skills, and a relevant degree or experience in client management. Familiarity with CRM software, email platforms, and project management tools is typically required. Exceptional problem-solving abilities, empathy, and adaptability help you build trust and manage diverse client needs. These skills are vital for maintaining positive client relationships, ensuring client satisfaction, and supporting business growth.

What is the difference between Client Relationship Liaison vs Customer Service Representative?

AspectClient Relationship LiaisonCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, communications, or related fieldHigh school diploma or equivalent, with on-the-job training
Work EnvironmentCorporate offices, client meetings, account management settingsCall centers, retail stores, support desks
Industry UsageFinance, consulting, B2B servicesRetail, telecommunications, hospitality
Primary FocusBuilding and maintaining long-term client relationshipsHandling customer inquiries and resolving issues

The main difference is that a Client Relationship Liaison focuses on developing ongoing relationships with clients to ensure satisfaction and retention, often in a B2B context. In contrast, a Customer Service Representative primarily addresses individual customer concerns and provides support, typically in a retail or service environment.

What cities are hiring for Client Relationship Liaison jobs?

Cities with the most Client Relationship Liaison job openings:

What states have the most Client Relationship Liaison jobs?

States with the most job openings for Client Relationship Liaison jobs include:

What are popular job titles related to Client Relationship Liaison jobs?

For Client Relationship Liaison jobs, the most frequently searched job titles are:

Customer Relationship Liaison

West Chicago, IL • On-site

Optima Medical Supply LLC
See more jobs at Optima Medical Supply LLCexternal

Full-time

Re-posted 17 days ago

Job description

Description:

· Acts as a point of client contact for the delivery of medical equipment to nursing facilities and patient homes. 

· Responds to customer needs, concerns, and complaints

· Consults with clients on products and necessary equipment

· Obtains all documentation to be scanned and batched at the Branch

· Manages all follow-up functions with the account, post set-up

· Oversees all transactions coming from a specific account(s), including all referral sources

· Obtains all required documentation for orders to be entered into the system, service scheduling, and billing/payment

· Proactively resolves issues by anticipating and identifying problems, then coordinating the appropriate solution(s)

· Troubleshoots any issues that may arise with the accounts and any relevant on-site departments

· Assists in the utilization process, as well as, transitioning patients to capitation switch-outs

· Coordinates patient services and scheduling set-up

· Identifies and develops strategic relationships within the institution that will enhance patient care

· Performs timely follow-up on all delivered products/services

· Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis

· Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team


Requirements:
  • High School diploma required
  • At least 2 years of related customer relationship experience, preferably in DME, or medical-related services 
  • Demonstrated ability to build and maintain solid working relationships with internal and external customers
  • Participate in training and development to become qualified to perform the essential job functions
  • Geographically located within the assigned territory
  • Must possess a Valid Driver's License
  • Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • Mathematical proficiency, with a strong ability to understand, interpret, and develop spreadsheet data
  • Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word