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Relationship Banking Associate Jobs in Springfield, MO

Academy Bank

Personal Banker

Springfield, MO

$20 - $24.50/hr

Personal Bankers achieve this vision by building professional relationships with existing and ... associates about our digital banking platforms. This includes, but is not limited to, online ...

Academy Bank

Personal Banker

Springfield, MO · On-site

$20 - $24.50/hr

Personal Bankers achieve this vision by building professional relationships with existing and ... associates about our digital banking platforms. This includes, but is not limited to, online ...

Simmons Bank

IT Business Partner

Springfield, MO · On-site

... the organization, from frontline associates to executive leadership. * Strong listening ... Relationship Management, Customer Success, Project Coordination, Business Analysis, Banking ...

GameStop Inc

Retail Keyholder (Store 6074)

Springfield, MO · On-site

$14 - $18.25/hr

... relationships that lead to sales and repeat business. * Process guest purchases and returns ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop

Retail Keyholder (Store 4876)

Springfield, MO · On-site

$12.50 - $16.50/hr

... relationships that lead to sales and repeat business. * Process guest purchases and returns ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop Inc

Retail Keyholder (Store 4876)

Springfield, MO · On-site

$12.50 - $16.50/hr

... relationships that lead to sales and repeat business. * Process guest purchases and returns ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop

Retail Keyholder (Store 1676)

Springfield, MO · On-site

$12.50 - $16.75/hr

... relationships that lead to sales and repeat business. * Process guest purchases and returns ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

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All JobsRelationship Banking Associate JobsRelationship Banking Associate Jobs in Springfield, MO

Relationship Banking Associate information

See Springfield, MO salary details

$22.7K

$42.8K

$60.9K

How much do relationship banking associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for relationship banking associate in Springfield, MO is $42,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What is a relationship banking associate?

A Relationship Banking Associate is a banking professional who works directly with clients to manage their financial needs, build long-term customer relationships, and provide personalized banking solutions. They assist customers with opening accounts, processing transactions, and offering advice on products like loans, credit cards, and investment options. Relationship Banking Associates play a crucial role in providing excellent customer service, identifying sales opportunities, and ensuring customer satisfaction. Their goal is to help clients achieve their financial objectives while supporting the bank's growth and retention strategies.

What are the key skills and qualifications needed to thrive as a relationship banking associate?

To thrive as a Relationship Banking Associate, you need strong customer service abilities, sales acumen, and a solid understanding of banking products, typically supported by a high school diploma or associate degree. Familiarity with core banking systems, CRM software, and digital banking platforms is essential. Excellent communication, problem-solving, and interpersonal skills help build trust and lasting relationships with clients. These competencies are vital for providing personalized service, meeting sales goals, and enhancing customer satisfaction within a competitive financial environment.

What are some common challenges relationship banking associates face when managing client portfolios?

Relationship Banking Associates often encounter the challenge of balancing personalized service with managing a large volume of client accounts. Staying updated on a diverse range of financial products and regulations is key, as clients expect informed guidance tailored to their specific needs. Additionally, associates must navigate fluctuating client demands and economic changes, while collaborating closely with internal teams such as lending officers and financial advisors to deliver comprehensive solutions. Strong communication and organizational skills are essential to address these challenges effectively and build lasting client relationships.

What is the difference between Relationship Banking Associate vs Personal Banker?

AspectRelationship Banking AssociatePersonal Banker
CredentialsTypically requires a high school diploma or equivalent; some roles prefer relevant financial certificationsSimilar credential requirements; often requires FINRA licenses for certain services
Work EnvironmentBank branches, customer service areas, team-oriented settingsBank branches, customer-facing roles, sales-driven environment
Employer & Industry UsageUsed by retail banks, credit unions, financial institutionsCommonly used by retail banks, credit unions, financial institutions
Comparison FocusFocuses on building long-term client relationships and cross-sellingFocuses on providing banking services and account management

The main difference between a Relationship Banking Associate and a Personal Banker lies in their focus. Relationship Banking Associates emphasize building long-term client relationships and cross-selling financial products, while Personal Bankers primarily handle day-to-day banking transactions and account services. Both roles require similar credentials and work in comparable environments within retail banking institutions.

Do relationship banking associates make good money?

Relationship banking associates typically earn a base salary that ranges from $35,000 to $60,000 annually, with potential for bonuses and commissions based on performance. Compensation can vary depending on experience, location, and the financial institution, and the role often requires strong customer service and sales skills.

Is a relationship banking associate an entry-level position?

A relationship banking associate is often considered an entry-level role in banking, typically requiring a high school diploma or bachelor's degree and providing on-the-job training. The position involves customer service, basic financial knowledge, and relationship-building skills, making it suitable for those starting their banking careers.

What are popular job titles related to Relationship Banking Associate jobs in Springfield, MO?

For Relationship Banking Associate jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Relationship Banking Associate jobs in Springfield, MO look for?

The top searched job categories for Relationship Banking Associate jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Relationship Banking Associate jobs?

Cities near Springfield, MO with the most Relationship Banking Associate job openings:

Relationship Banking Associate jobs near you
Infographic showing various Relationship Banking Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,833 per year, or $20.6 per hour.

Personal Banker

Academy Bank

Springfield, MO

$20 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Summary

Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and to complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience; understanding and promoting bank products and services to individuals and companies; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals.

Responsibilities

  • Provides "fast, easy, and personal" consistent with Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner that makes them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution.
  • Promotes consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential clients in conversations about banking needs, and speaking with knowledge and positivity about the bank's products and services.
  • Achieves specific sales goals on a daily, monthly, quarterly and annual basis.
  • Develops and maintains relationships with business partners to maximize opportunities and to achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client's business.
  • Opens checking and savings accounts, processes client transactions, and recommends other bank products, including credit cards and loans.
  • Actively demonstrates digital expertise by using our digital platforms and educating clients and associates about our digital banking platforms. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels.
  • Works closely with clients and business partners to refer products and services to other business lines.
  • Educates and provides clients with other banking services; resolves client concerns and issues efficiently and effectively.
  • Ethically conducts operational tasks related to protecting client and bank assets related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, accurately completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.
  • Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors, and associates.
  • When delegated by Banking Center Manager, implements all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, compliance requirements, and acts with overall operational integrity.
  • Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Associate Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.
  • Protect all client and bank information confidentially and follow all company policies.
  • Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Working at the worksite during regular business hours and/or assigned hours.
  • Other specified duties as assigned.

Compensation & Benefits

The Personal Banker position pay rate is $20.00 to $24.50 per hour depending on experience.. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.

Fulltime associates are eligible for our benefits package:

  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

Skills

  • Strong written and verbal communication skills required.
  • Strong attention to detail and ability to complete work accurately.
  • Ability to organize work.
  • Strong sales skills.
  • Basic math skills including the ability to calculate figures and amounts such as cash back and percentages.
  • Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.
  • Ability to be NMLS licensed and registered.

Education & Experience

  • High school diploma, GED, or equivalent, required, Associate degree or higher preferred.
  • Previous banking experience preferred.
  • 6 months in a client service experience role preferred.
  • 6 months sales experience preferred.
  • Minimum 6 months cash handling experience preferred.
  • Ability to be NMLS licensed and registered and obtain a state notary license.

Physical Requirements

The work environment is typical of a standard office or retail banking setting. The position involves standing most of the workday. The position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.

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