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Rehabilitation Secretary Jobs (NOW HIRING)

Marshall Health Network

Rehab Secretary

Huntington, WV · On-site

The Rehabilitation Service's secretary is responsible for the day-to-day operation of all clerical activities at the Rehab Services Department. The Secretary ensures the quality of services rendered ...

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Rehabilitation Secretary information

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$24.5K

$45.9K

$63K

How much do rehabilitation secretary jobs pay per year?

As of Jul 31, 2026, the average yearly pay for rehabilitation secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are Rehabilitation Secretaries?

Rehabilitation Secretaries are administrative professionals who support rehabilitation departments in hospitals, clinics, or therapy centers. They handle tasks such as scheduling patient appointments, managing medical records, coordinating communication between patients and rehabilitation staff, and processing billing or insurance paperwork. Their work ensures the smooth operation of rehabilitation services, allowing therapists and clinicians to focus on patient care. Attention to detail, organizational skills, and strong communication abilities are essential for this role.

What are the main challenges a Rehabilitation Secretary might face when supporting a multidisciplinary rehab team?

A Rehabilitation Secretary often manages scheduling for multiple therapists and patients, which can be complex due to varying treatment plans and urgent changes. Balancing administrative tasks, such as handling medical records and insurance documentation, while maintaining clear communication among physical therapists, occupational therapists, and physicians is essential. Adaptability and strong organizational skills are crucial, as priorities can shift quickly in a rehabilitation setting. Staying detail-oriented and proactive helps ensure patient care and team coordination run smoothly.

What are the key skills and qualifications needed to thrive as a Rehabilitation Secretary, and why are they important?

To thrive as a Rehabilitation Secretary, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by a high school diploma or equivalent and relevant office experience. Familiarity with electronic health records (EHR) systems, scheduling software, and proficiency in Microsoft Office are typically required. Excellent communication, multitasking abilities, and discretion with confidential information are crucial soft skills for this role. These competencies ensure efficient administrative support, accurate patient documentation, and smooth workflow within rehabilitation facilities.

What is the difference between Rehabilitation Secretary vs Physical Therapy Assistant?

Rehabilitation SecretaryPhysical Therapy Assistant
Performs administrative tasks, schedules appointments, manages patient records, and supports therapistsAssists physical therapists in implementing treatment plans, provides therapy sessions, and monitors patient progress
Requires certification or administrative training, often with a focus on healthcare administrationRequires an associate degree and licensure or certification in physical therapy assisting
Work environment includes clinics, hospitals, and rehabilitation centersWork environment includes outpatient clinics, hospitals, and rehab facilities

The Rehabilitation Secretary primarily handles administrative duties within healthcare settings, while the Physical Therapy Assistant actively participates in patient care and therapy sessions. Both roles are essential in rehabilitation environments but differ significantly in responsibilities and required credentials.

More about Rehabilitation Secretary jobs
What job categories do people searching Rehabilitation Secretary jobs look for? The top searched job categories for Rehabilitation Secretary jobs are:
Rehabilitation Secretary jobs near you
Infographic showing various Rehabilitation Secretary job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 67% Full Time, 22% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

Rehab Secretary

Mountain Health Network

Huntington, WV

Part-time

Re-posted 7 days ago

Job description

The Rehabilitation Service's secretary is responsible for the day-to-day operation of all clerical activities at the Rehab Services Department. The Secretary ensures the quality of services rendered is acceptable. Primary duties include, receiving patients, answering phones, scheduling patients, processing registration records confirming orders, documents, and insurance verification and authorization. Confirms orders, documents, and processes registration records.

Interview patients in a friendly, professional manner while obtaining accurate demographic information needed to complete the registration process and expedite payment.

Post all incoming monies. Post and deposit all Credit Card payments. Correct invalid numbers daily.

This position will be responsible for scanning in all associated information that pertains to a patient's encounter for payment, follow-up and auditing purposes. This includes but is not limited to copies of insurance cards, insurance forms, hand written documentation, mail and all other correspondence pertaining to that patient's encounter.

Essential Functions:

  • Greets patients and gathers required personal, demographic, and insurance information from patients, guardians, and physicians'
  • Reviews physicians' orders and contacts offices for clarification as needed
  • Coordinates with Health Information Management (HIM) to process all requests for patient records.
  • Assist physicians, medical staff, and rehabilitation staff, in the retrieval of reports.
  • Observes waiting room turnover and updates patients and their families on reason for delays and keeps the therapists aware of extended wait times
  • Maintains supplies and inventory as necessary.
  • Answers telephone and ensures proper preparation for patient exams.
  • Maintains patient confidentiality and treats patient and families with dignity and respect.
  • Performs other related duties as assigned.
  • High School diploma or equivalent is required
  • Junior College/Technical school is preferred
  • CPR certification is required
  • Basic Understanding of Medical Terminology is required
  • Must have the ability to type 45 words per minute.

The incumbent must be a high school graduate or the equivalent, with up to one year of hospital secretarial experience within the last 5 years. Must be proficient in using the keyboard of a personal computer in a Windows network environment. The incumbent must demonstrate a thorough understanding of healthcare insurance and government regulations.

Must have a positive experience and have demonstrated the ability to effectively work with the public.

Must have the ability to secure information and make arrangements in difficult situations. Proven ability and willingness to work with and assist patients, coworkers, physicians and general public. Willing to take initiative, inquisitive, courteous and respectful. Availability to work hours needed to support the department. Must be well groomed.

The incumbent must demonstrate a thorough understanding of health care insurance and government regulations, and also have a demonstrated ability to effectively work with the public. Filing/scanning and clerical work experience required. The incumbent will obtain and open all incoming mail and forward to the appropriate area.

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