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Regulatory Operations Manager Jobs in Raleigh, NC

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Labcorp

Program Operations Manager

Durham, NC · On-site

Solid understanding of healthcare regulations and quality programs, including CMS, HIPAA, NCQA ... Program Operations Manager to carry out our company's mission. This position will provide ...

Labcorp

Program Operations Manager

Durham, NC · Hybrid

Solid understanding of healthcare regulations and quality programs, including CMS, HIPAA, NCQA ... Program Operations Manager to carry out our company's mission. This position will provide ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC · On-site

$95/hr

Maintain compliance by managing business licenses, inspections, and regulatory requirements. * Identify and implement workflow improvements across facilities and field operations. * Partner closely ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC

$95/hr

Maintain compliance by managing business licenses, inspections, and regulatory requirements. * Identify and implement workflow improvements across facilities and field operations. * Partner closely ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC

$95/hr

Maintain compliance by managing business licenses, inspections, and regulatory requirements. * Identify and implement workflow improvements across facilities and field operations. * Partner closely ...

WillScot

Branch Operations Manager III

Knightdale, NC · On-site

Success will be accomplished through value driven execution that fully complies with WS policies and all relevant laws and regulations. The Branch Operations Manager will maintain excellent service ...

MSD

All Shifts Operations Manager

Durham, NC

Participate in safety/regulatory audits (i.e. tours, topic discussion) Financial * Coach the team ... Management, Manufacturing Quality Control, Operational Excellence, Packaging Operations, People ...

M&F Bank

SBA Operations Manager

Durham, NC

$80K - $111K/yr

Current knowledge of all applicable lending and other regulations governing business loans ... file management * Monitor key SBA operational metrics (cycle times, exception rates, guaranty ...

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All JobsRegulatory Operations JobsRegulatory Operations Manager JobsRegulatory Operations Manager Jobs in Raleigh, NC

Regulatory Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do regulatory operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for regulatory operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What is the difference between Regulatory Operations Manager vs Regulatory Affairs Specialist?

AspectRegulatory Operations ManagerRegulatory Affairs Specialist
CredentialsTypically requires a bachelor’s degree in life sciences, regulatory affairs, or related field; certifications like RAC are commonSimilar credentials; often holds a bachelor’s degree and may pursue regulatory certifications
Work EnvironmentManages regulatory processes, documentation, and compliance within organizations, often overseeing teamsFocuses on preparing and submitting regulatory documents, ensuring compliance with regulations
Industry UsageUsed across pharmaceutical, biotech, and medical device companies for operational oversightCommonly found in similar industries, focusing on regulatory submissions and communication with authorities

The Regulatory Operations Manager oversees the regulatory process, managing teams and ensuring compliance, while the Regulatory Affairs Specialist concentrates on preparing submissions and liaising with regulatory agencies. Both roles require similar credentials and are vital in regulated industries, but their focus areas differ slightly.

How does a Regulatory Operations Manager collaborate with cross-functional teams to ensure timely regulatory submissions?

A Regulatory Operations Manager works closely with regulatory affairs, clinical, quality assurance, and project management teams to coordinate the preparation, review, and submission of regulatory documents. They serve as a central point of contact, facilitating communication and aligning timelines to ensure all required materials are gathered and compliant with regulatory standards. By organizing regular meetings and utilizing document management systems, they help streamline the submission process and proactively identify and resolve potential bottlenecks.

What are the key skills and qualifications needed to thrive as a Regulatory Operations Manager, and why are they important?

To thrive as a Regulatory Operations Manager, you need expertise in regulatory compliance, project management, and a relevant degree in life sciences or a related field. Familiarity with electronic document management systems (EDMS), regulatory submission platforms like eCTD, and knowledge of global regulatory requirements are typically required. Strong attention to detail, organizational skills, and effective cross-functional communication set outstanding professionals apart in this role. These competencies are crucial for ensuring timely, accurate regulatory submissions and facilitating seamless collaboration within regulatory and cross-functional teams.

What does a Regulatory Operations Manager do?

A Regulatory Operations Manager oversees the processes and systems required to ensure an organization complies with all regulatory requirements, especially in highly regulated industries like pharmaceuticals, finance, or healthcare. Their responsibilities often include managing the submission of documents to regulatory agencies, ensuring accurate record-keeping, developing compliance strategies, and coordinating with various internal departments. They play a critical role in maintaining regulatory standards and facilitating timely approvals for product launches or business activities.
What are popular job titles related to Regulatory Operations Manager jobs in Raleigh, NC? For Regulatory Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Regulatory Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Regulatory Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Regulatory Operations Manager jobs? Cities near Raleigh, NC with the most Regulatory Operations Manager job openings:
Regulatory Operations Manager jobs near you
Infographic showing various Regulatory Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,681 per year, or $29.7 per hour.
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Raleigh, NC • On-site

Full-time

Posted 14 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,169 frontline employees who took The Breakroom Quiz

98th of 109 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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