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Regions Bank Jobs (NOW HIRING)

Regions Bank

Solutions Architect - Fraud Systems

Atlanta, GA · On-site

$60.50 - $79.75/hr

Regions Bank is dedicated to providing opportunities for performance-driven individuals. The Solutions Architect for Fraud Systems will oversee the architecture of applications, ensuring that ...

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$27.5K

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How much do regions bank jobs pay per year?

As of Jun 12, 2026, the average yearly pay for regions bank in the United States is $113,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What is the difference between Regions Bank Teller vs Customer Service Representative?

AspectRegions Bank TellerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer prior cash handling experienceHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, handling cash, transactions, and customer interactionsCall centers, branch offices, or online platforms, focusing on customer support
Employer & Industry UsageCommonly employed by banks like Regions Bank for in-branch rolesUsed across banking and financial institutions for customer support roles

Regions Bank Tellers primarily handle cash transactions and in-branch customer service, requiring cash handling skills. Customer Service Representatives may work in branches or call centers, focusing on resolving customer inquiries. Both roles are essential in banking, but Tellers are more transaction-focused, while Customer Service Reps handle broader support tasks.

What is the lowest position at a bank?

The lowest position at a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. These roles often require minimal experience and serve as entry-level positions within the banking environment.

What are some common challenges faced by employees working at Regions Bank, and how can new hires successfully navigate them?

Employees at Regions Bank often face the challenge of balancing exceptional customer service with regulatory compliance and sales goals. New hires may find it helpful to familiarize themselves with the bank’s policies and ongoing training programs, as well as seek guidance from experienced team members. Regions Bank encourages collaboration, and open communication with supervisors and peers can ease the learning curve. Proactively asking questions and participating in team meetings can also help new employees adapt quickly and thrive in their roles.

How much does Regions Bank pay?

Regions Bank offers a range of salaries depending on the position, experience, and location. Entry-level roles such as tellers typically start around $12 to $15 per hour, while more experienced roles like financial advisors or branch managers can earn significantly higher salaries, often exceeding $50,000 annually. Compensation may also include bonuses, benefits, and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Regions Bank Employee, and why are they important?

To thrive as a Regions Bank employee, you generally need a background in finance or business, strong numeracy skills, and relevant experience or education. Familiarity with banking software, customer relationship management (CRM) systems, and sometimes certifications like Series 6/63 or NMLS may be required depending on the role. Excellent customer service, attention to detail, and strong interpersonal communication skills help employees build client trust and navigate complex transactions. These skills and qualifications are essential for accurately handling financial products, ensuring regulatory compliance, and fostering positive customer relationships.

What does a job at Regions Bank involve?

A job at Regions Bank typically involves providing financial services to individuals and businesses, such as assisting customers with banking transactions, offering advice on financial products, and supporting the bank's operations. Employees may work in various roles, including customer service, lending, financial advising, or internal support functions. Regions Bank values customer service, integrity, and teamwork, and offers opportunities for growth and career advancement. Training and development are provided to help employees succeed in their roles and stay updated on banking regulations and products.

Is it hard to get hired at Regions Bank?

Getting hired at Regions Bank can vary depending on the position and applicant qualifications. The bank typically looks for relevant experience, customer service skills, and a clean background check, with competitive hiring processes that may include interviews and assessments. Candidates with prior banking or financial experience often have an advantage.
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Regions Bank jobs near you
Bilingual Contact Center Rep (Hoover/Flex)

Bilingual Contact Center Rep (Hoover/Flex)

Regions Bank

Birmingham, AL • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Regions Bank rating

8.0

Company rating: 8.0 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

53rd of 141 rated banks

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
If you are passionate about making a difference in the lives of others, you'll excel with a company that focuses on the financial wellbeing of its customers. As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations. Our Leadership Team takes an active role in your career growth by investing in your development through ongoing coaching and mentoring. Our core values motivate and drive us to do the best for our customers and associates every day.
Our Contact Center Bankers:

  • Help enrich our customer's lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers.
  • Be the expert in a wide range of banking products and services. We use our banking expertise to help customers identify the next step to accomplish their financial goals. We believe in providing customers with advice, guidance, and education.
  • Put the customer first. We value their relationship and show our commitment by implementing our core values into our everyday conversations. Our Bankers strive to provide solutions for immediate and long-term needs on every contact.
What's in it for you:
  • The foundation you need to start your career in banking - a skillset you can use to improve customer's lives by helping them make better financial decisions.
  • Comprehensive and ongoing training that provides you with opportunities to learn and grow.
  • Ongoing feedback/coaching, mentoring and development from leaders that care.
  • Benefits including dynamic healthcare plans, tuition reimbursement, paid time off and regular performance reviews with salary elevations.
Who we are:
  • Our Core Values define our culture. Put People First, Focus on your Customer, Reach Higher, Do What is Right, and Enjoy Life. Our mission is to Make Life Better.
  • We serve our communities. We encourage associates to invest in their communities by offering opportunities to volunteer, teach financial education, and give back with United Way.
  • An industry leader in Associate Engagement and Customer Engagement. (Awards and Recognition by Gallup/JD Power)
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
Requirements
  • High school diploma or GED
  • Onboarding includes three weeks' instructor led and two to four weeks on-the-job training
  • Ability to accurately observe stable and scrolling on-screen text and images
  • Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
  • Ability to operate a keyboard and mouse to type and make on-screen selections
  • Ability to work at a computer for extended periods of time
If applying for a position that will work from a remote location and not in a Regions facility, the following technical specifications will be required:
  • Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information
  • Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information
  • Must test on speedtest.net to confirm download speed or provide documentation from provider
  • Must be directly connected to the Internet Router via ethernet cable. Satellite Internet, Wi-Fi and Wi-Fi extenders are not allowed.
Skills and Competencies
  • Ability to adhere to policies, procedures, and guidelines
  • Ability to recommend different products and services to customers
  • Ability to multi-task and work in a fast-paced environment
  • Ability to solve problems
  • Ability to work a flexible schedule which includes all hours of the contact center
  • Basic computer skills with the ability to navigate various systems
  • Effective time management skills
  • Excellent communication skills (verbal and written)
  • General knowledge of basic banking, electronic banking and/or credit card services
Preferences
  • One (1) year customer service or production experience
Start here, go anywhere! Our contact center associates have the opportunity to explore a wide variety of opportunities. Make this your day to kick start your Regions career!
Must be fluent in Spanish/English
New hire training class begins June 8, 2026 and June 29, 2026
Training hours:
Monday-Friday 8am-5pm (in office)
Following Training:
4 days Monday-Friday 10am-7pm (In office)
Saturday 8am-5pm (Work from home)
Off day will be given based on business needs
May be required to work select bank holidays
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$35,748.02 USD
Median:
$42,940.00 USD
Incentive Pay Plans:
This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Riverchase Operations Center
Location:
Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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