Regional Property Operations Manager Jobs in Silver Spring, MD

Tax credit experience required.

General Responsibilities

Responsible for maintaining the physical asset and maximizing the financial returns from the asset in accordance with the owner?s objectives; Work closely with the Regional Manager to complete these tasks; Assist Regional Manager and supervisors with special projects and administrative tasks; Ensure staff compliance with company policies and procedures; Ensure staff performance of duties on a timely basis.

Essential Duties

A. Ensure the physical wellbeing of the property:

1. Supervises maintenance staff, including maintenance supervisor and any contract workers;
2. Supervises scheduling of maintenance work including corrective and preventive maintenance.
3. Establishes rotating schedule of personnel for emergency maintenance.
4. Makes regular follow-up inspections on maintenance work.
5. Makes regular inspections of grounds, including all common areas.
6. Supervises all vacant apartment make-ready procedures.
7. Makes recommendations for physical repairs, replacements and/or improvements.
8. Makes recommendations for supplies, materials and equipment.
9. Recommends expenditures, within budget allocations and solicits bids to purchase.
10. Evaluates maintenance operations periodically to determine cost efficiency.

B. Tenant Management:

1. Ensure the timely payment of rents.
2. Eliminate lost revenues due to vacancies.
3. Process eviction notices and enforce evictions for non-payment of rent.
4. Exercise sound judgment regarding property expenditures.

C. Marketing and Leasing:

1. Supervises Assistant Manager and/or leasing staff.
2. Assists in preparation of advertising and marketing programs.
3. Assists in preparation of regular market surveys.
4. Assists in preparation of weekly and monthly reports.
5. Provides for resident recruitment, selection, qualification, lease administration and apartment preparation for move-ins in accordance with corporate policies and procedures.
6. Makes recommendations to improve marketing and leasing programs.
7. Ensures compliance with fair housing guidelines and HUD guidelines (where applicable).

D. Administration:

1. Supervises office administrative staff.
2. Assists in preparation of management plan.
3. Supervises maintenance of property files and records.
4. Makes recommendations on hiring or firing of personnel.
5. Handles any emergency that may arise on site.
6. Communicates all problems and makes recommendations to Regional Property Manager.
7. Provides training for all new site employees.
8. Tactfully handles all site personnel relationships.
9. Supervises work performance of all site personnel.
10. Implements HUD procedures, selection criteria, policy and procedures and is knowledgeable on issues pertaining to these.
11. Serves as on-call representative providing evening, weekend and holiday emergency service.
12. Friendly, helpful and considerate of all residents and must be able to communicate in English.
13. Coordinates communication of information between the property and Quantum main office.
14. Assists at other properties as assigned.
15. Maintains petty cash receipts.
16. Serves as the company?s representative (when directed) concerning city, county, state and federal issues to the operation of the property.
17. Assists with the annual budget preparation and monthly management reports.
18. Reports payroll information to payroll department and to the Regional Manager on a timely basis.
19. Performs any other duties that may be assigned by Regional Manager.

Annual Salary: $45k, working 35 hours a week.

Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off.

At Quantum, we don’t just manage properties; we build communities. We are a premier residential property management company dedicated to managing high-quality affordable housing. Our diverse portfolio includes HUD, Section 8, and Low-Income Housing Tax Credit (LIHTC) properties.