Regional Operations Director Jobs in Rio Rancho, NM

This role is located in Kingman, AZ

We are hiring for a Director of Home Health & Hospice. At Kingman Regional Medical Center (KRMC), we are committed to providing the region’s best clinical care and patient service through an environment that fosters respect, compassion, and pride in performance.

We are located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play!

Position Purpose: The Director strategically leads and manages KRMC’s Home Care programs, including Home Health, Hospice, and Hospice House (inpatient unit). The incumbent ensures the delivery of high-quality, safe, and patient-centered care. This role drives continuous process improvement, operational excellence, and staff engagement while maintaining regulatory compliance and fiscal accountability. This is a full-time, FLSA Exempt position.

Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:

• Relocation Assistance Available
• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities:

• Leadership and Operations: Provide 24-hour administrative and clinical oversight for Home Health, Hospice, and Hospice House operations. Plan, organize, and evaluate departmental services to ensure effective patient care and regulatory compliance. Manage staffing levels, budgets, and operational priorities within established fiscal parameters. Lead initiatives to improve care delivery, patient outcomes, and employee engagement.
• Patient Care Quality and Satisfaction: Ensure delivery of skilled nursing and therapeutic services under physician or RN supervision. Promote staff development through orientation, in-service education, and ongoing training. Facilitate regular staff meetings to maintain open communication, provide education, and reinforce organizational goals. Collaborate with medical staff to ensure timely, high-quality, and compassionate care.
• Regulatory Compliance and Quality Improvement: Maintain compliance with all Federal, State, and accreditation standards. Develop and oversee performance improvement initiatives and department goals. Participate in organization-wide quality councils and performance improvement programs. Stay current with trends and best practices in Home Care to guide strategic direction.
• Staff Development and Management: Recruit, hire, and retain qualified personnel to meet operational needs. Ensure accurate and current position descriptions that align with industry standards. Provide ongoing supervision, performance evaluations, and leadership support for all staff.

Qualifications:

• Education:
  • Bachelor of Science in Nursing (BSN) from an accredited program, or a master’s degree in a related healthcare field.
  • In lieu of degree: 5 or more years as a Director in Home Care Services.
• Experience: Minimum five (5) years of progressive leadership experience, including operational and financial management within a healthcare service line. In addition to Home Health experience, Hospice experience is highly preferred.
• Licensure:
  • AZ RN License or compact state (if applicable)
  • AZ DPS Level 1 Fingerprint Clearance Card
  • BLS Certification through American Heart Association or American Red Cross
  • AZ Food Handlers Card
  • Valid U.S. Driver's License
  • Completion of de-escalation techniques program

Work Requirements: Ability to sit, stand, & walk 3-5 hrs daily. Demonstrate good oral/written skills. Able to manage technical business equipment and related software applications. Assist in movement of patients weighing up to 300 lbs. Able to care for patients with infectious diseases. Expected duties have routine potential for exposure to blood, body fluids or tissues. May require travel between multiple campuses, locally.

About Us: Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. KRMC has been recognized by Becker's 2025 list as one of the "Top 100 Greatest Community Hospitals" for our dedication to clinical excellence. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work. Come join our team!

Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

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