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Regional Operations Director Jobs in Rio Rancho, NM

Maverik Inc.

Store Director

Albuquerque, NM · On-site

$21 - $25/hr

Collaborate with the District Manager and Sr Director of Regional Operations on P&L management, business plans, and budgets. * Company Initiatives: Implement Company initiatives, enhance the customer ...

Creation

Regional Quality Director

Albuquerque, NM

$160K - $200K/yr

The Regional Quality Director (RQD) provides senior level management leadership to all employees ... Bachelor's Degree required or Master's degree preferred in Quality, Operations or Engineering or ...

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Regional Operations Director information

See Rio Rancho, NM salary details

$40.9K

$110.8K

$159.4K

How much do regional operations director jobs pay per year?

As of May 31, 2026, the average yearly pay for regional operations director in Rio Rancho, NM is $110,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,800.00 and $132,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Regional Operations Director, and why are they important?

To thrive as a Regional Operations Director, you need strong leadership, strategic planning, and multi-site management experience, typically backed by a bachelor’s or master’s degree in business or a related field. Familiarity with ERP systems, data analytics tools, and industry-specific compliance standards is often required. Exceptional communication, problem-solving, and decision-making skills distinguish top performers in this role. These skills and qualifications are crucial for driving operational excellence, achieving business goals, and leading diverse teams across multiple locations.

How does a Regional Operations Director typically collaborate with other departments to achieve organizational goals?

A Regional Operations Director regularly partners with leaders from departments such as Sales, Finance, Human Resources, and Supply Chain to ensure alignment on regional business objectives. Collaboration often includes joint planning meetings, cross-functional project teams, and regular performance reviews to address operational challenges and drive improvements. By fostering open communication and coordinating initiatives, the Regional Operations Director helps ensure that regional operations support overall company strategy and customer satisfaction. This cross-departmental interaction is key to identifying efficiencies, resolving issues quickly, and implementing best practices across locations.

What does a Regional Operations Director do?

A Regional Operations Director oversees the operations and performance of multiple locations or branches within a specific geographic area. Their responsibilities include managing budgets, implementing company policies, ensuring compliance with regulations, and leading local managers. They also work to improve efficiency, customer satisfaction, and profitability across their region. This role requires strong leadership, analytical skills, and the ability to coordinate diverse teams toward common goals.

What is the difference between Regional Operations Director vs Regional Manager?

AspectRegional Operations DirectorRegional Manager
ResponsibilitiesOversees multiple regions, develops strategic plans, manages senior staffManages daily operations within a specific region, supervises local teams
CredentialsTypically requires extensive experience, leadership skills, and sometimes advanced degreesRequires relevant experience, often a bachelor's degree, and operational knowledge
Work EnvironmentStrategic, high-level management, often in corporate officesOperational, hands-on management, often in regional offices or sites

The main difference between a Regional Operations Director and a Regional Manager lies in scope and strategic focus. The Director oversees multiple regions with a focus on strategy and leadership, while the Manager handles day-to-day operations within a specific region. Both roles require relevant experience, but the Director typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Regional Operations jobs in Rio Rancho, NM? The most popular types of Regional Operations jobs in Rio Rancho, NM are:
What job categories do people searching Regional Operations Director jobs in Rio Rancho, NM look for? The top searched job categories for Regional Operations Director jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Regional Operations Director jobs? Cities near Rio Rancho, NM with the most Regional Operations Director job openings:
Regional Operations Director jobs near you
Infographic showing various Regional Operations Director job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $110,816 per year, or $53.3 per hour.
Regional Director Retail Operations

Regional Director Retail Operations

Goodwill Industries of New Mexico

Albuquerque, NM • On-site

Full-time

Posted 11 days ago

Job description

Job Type
Full-time
Description
The Regional Director serves as the primary operational leader for their assigned region, ensuring alignment between organizational strategy, mission outcomes, and store-level execution. This role has overall accountability for retail performance, production efficiency, workforce leadership, safety, budgeting, and the customer experience.
Responsible for overseeing multiple retail locations, the Regional Director translates organizational strategy into consistent and disciplined field execution. This position is accountable for driving revenue growth, optimizing production flow, developing strong leadership teams, and maintaining operational standards across all stores in the region.
This is a highly field-based leadership role requiring extensive travel and a strong in-store presence 4-5 days per week across a geographically dispersed region that may span more than five hours between locations
Essential Duties:
  • Lead and oversee operations for multiple retail store locations within the assigned region.
  • Serve as the primary driver of operational excellence, financial performance, and mission execution across all locations.
  • Consistently deliver top-tier financial and operational results, demonstrating ownership of sales, profitability, production, and donation performance.
  • Exhibit high energy, strong commitment, and passion for retail execution, team development, and mission-driven outcomes.
  • Ensure store performance consistently meets or exceeds annual targets in:
  • Sales
  • Profitability
  • On-site donations
  • Production output
  • Productivity and labor efficiency
  • Develop and execute strategies that optimize donation flow, processing speed, merchandising, and inventory availability.
  • Analyze key performance metrics, connect data insights to field observations, and translate findings into actionable store-level improvements.
  • Conduct frequent store visits to evaluate floor readiness, merchandising standards, inventory density, and overall shop-ability.
  • Ensure disciplined budget management with strong financial acumen and the ability to manage, interpret, and act on P&L performance.
  • Lead, direct, and hold accountable a multi-layered management structure, ensuring Store Managers and leadership teams execute with consistency and urgency.
  • Oversee managers in proactively planning staffing needs, recruiting, selecting, onboarding, and training high-performing team members.
  • Build and maintain a strong leadership pipeline and succession bench across all stores in the region.
  • Ensure superior organizational discipline, prioritization, and time management across all operational responsibilities.
  • Implement and sustain LEAN methodologies and continuous improvement practices to drive efficiency, eliminate waste, and maximize throughput.
  • Ensure adherence to all operational standards including merchandising, safety, inventory control, pricing integrity, and customer experience.
  • Foster a high-performance culture rooted in accountability, coaching, recognition, and leadership development.
  • Partner with Human Resources, Finance, Asset Protection, and executive leadership to execute organizational priorities.
  • Build strong external community relationships to strengthen donation pipelines and brand awareness.
  • Respond to operational issues, escalations, and customer concerns with urgency, professionalism, and solution-oriented leadership.
  • Other duties as assigned.

Requirements
  • Prior thrift retail or high-volume discount retail experience strongly preferred
  • Heavy production-based operational background required
  • Strong familiarity with LEAN methodologies and continuous improvement systems required
  • Proven experience managing full operational responsibility across multiple locations
  • Strong analytical skills with ability to interpret and act on performance data
  • Advanced proficiency in Microsoft Office Suite, POS systems, and reporting tools
  • Demonstrated success in leadership development, team building, and performance management
  • Ability to apply strong analytical thinking and sound judgment to interpret business conditions and make decisive operational decisions in environments of uncertainty.
  • Proven track record in multi-unit thrift retail or high-volume discount retail environments with deep production expertise, strong analytical capability, and a disciplined operational mindset.
  • Strong communication, organizational, and interpersonal skills

Leadership Expectations
  • Consistent track record of delivering top-tier financial results
  • Natural problem solver with strong analytical capability and sound judgment
  • Decisive leader who takes action in ambiguous or uncertain conditions
  • Strong budget management and financial acumen
  • Superior organizational, prioritization, and time management skills
  • Ability to lead through influence, accountability, and operational discipline
  • Strong emotional intelligence and people leadership capability
  • High proficiency in data-driven decision making and KPI management

Travel Requirements
  • Extensive regional travel required across multiple store locations
  • Must be willing to travel to stores up to five hours apart
  • Must maintain in-store presence 4-5 days per week
  • Valid driver's license, reliable transportation, and acceptable driving record required

Physical Demands & Work Environment:
This role requires frequent physical activity, including lifting, carrying, pushing, and pulling items up to 50 pounds, as well as extended periods of standing, walking, bending, and reaching. Work is performed in a warehouse environment with exposure to varying temperatures, noise, dust, and moving equipment. The position involves operating material handling equipment and requires awareness of surroundings to maintain safety. Flexibility in scheduling, including extended hours, may be necessary to meet operational needs, and the use of personal protective equipment (PPE) is required.
Supervisory Responsibilities:
Directly supervises the Store Managers. Carries out supervisory responsibilities in accordance with the organization's policies and procedures and applicable statues and regulations per State or Federal laws. Responsibilities include interviewing, hiring, and training employees; providing feedback and coaching; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problem.
Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, and or abilities required for the position.
  • Bachelor's Degree required
  • Minimum of five (5) years of multi-unit retail leadership experience required or equivalent combination of education and experience.
  • Ability to successfully pass a criminal background test & drug screening.

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