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Regional Fixed Operations Director Jobs in Virginia

Fixed Operations Director

Thornburg, VA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Primary Function The Regional Operations Director, is responsible for the strategic direction, leadership, and profitable management of Lift Systems product support, parts and service, delivered ...

Primary Function The Regional Operations Director, is responsible for the strategic direction, leadership, and profitable management of Lift Systems product support, parts and service, delivered ...

Primary Function The Regional Operations Director, is responsible for the strategic direction, leadership, and profitable management of Lift Systems product support, parts and service, delivered ...

The Regional Operations Director oversees facility operations teams of all data centers throughout the region by managing both internal and external resources and ensuring proper practices and ...

Define measurable success goals for existing and new products and solutions, working with contributing areas to ensure the supporting metrics are effectively captured Regional Operations Management

The Operations Director - USA is accountable for building and running a field-first, delivery ... Consistent, repeatable demo execution across all regions * Improved first-time fix rate (>20%

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Regional Fixed Operations Director information

What is a regional fixed operations director?

A Regional Fixed Operations Director oversees the service, parts, and body shop operations for multiple automotive dealerships within a specific region. They are responsible for optimizing performance, ensuring high customer satisfaction, and achieving profitability targets across all fixed operations departments. This role involves developing and implementing processes, training staff, and monitoring compliance with company policies and industry regulations. The director collaborates with dealership managers to identify areas for improvement and implements strategies to drive operational excellence.

What are the key skills and qualifications needed to thrive as a regional fixed operations director?

To thrive as a Regional Fixed Operations Director, you need in-depth knowledge of automotive service operations, inventory management, and financial acumen, typically supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), service scheduling platforms, and key performance indicator (KPI) tracking tools is crucial. Leadership, problem-solving, and strong interpersonal skills help in managing teams across multiple locations and driving operational improvements. These competencies are vital for achieving consistent service performance, customer satisfaction, and profitability across the region.

What are some common challenges faced by a regional fixed operations director, and how can they be addressed?

A Regional Fixed Operations Director often encounters challenges such as maintaining consistent performance across multiple locations, ensuring uniform adoption of best practices, and managing team motivation remotely. To address these, successful directors implement standardized processes, provide regular training, and foster open communication among service managers. Building strong relationships with each location and leveraging performance metrics helps to quickly identify and resolve issues, driving overall operational excellence.

What is the difference between Regional Fixed Operations Director vs Service Manager?

AspectRegional Fixed Operations DirectorService Manager
CredentialsExperience in dealership operations, industry certifications often preferredRelevant technical certifications, automotive service experience
Work EnvironmentOversees multiple dealerships or regions, strategic focusManages daily service department operations at a single dealership
Employer & Industry UsageUsed by automotive dealership groups, franchise networksCommonly employed within individual dealerships or service centers
Search & Comparison IntentLooking for regional leadership roles in fixed operationsSeeking operational management within a specific service department

The Regional Fixed Operations Director typically oversees multiple dealerships' service, parts, and body shop operations across a region, focusing on strategic growth and performance. In contrast, a Service Manager handles daily operations within a single dealership's service department, emphasizing customer service and technical staff management. Both roles require automotive industry experience, but the scope and responsibilities differ significantly.

What does a Regional Fixed Operations Director do?

A Regional Fixed Operations Director oversees the service, parts, and collision repair departments across multiple dealership locations. They are responsible for ensuring operational efficiency, meeting financial targets, and maintaining customer satisfaction through staff management, process improvements, and compliance with industry standards. Strong leadership, industry knowledge, and analytical skills are essential for success in this role.

What are popular job titles related to Regional Fixed Operations Director jobs in Virginia?

For Regional Fixed Operations Director jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Regional Fixed Operations Director jobs?

Cities in Virginia with the most Regional Fixed Operations Director job openings:

Infographic showing various Regional Fixed Operations Director job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Fixed Operations Director

Camping World

Thornburg, VA • On-site

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

456th of 738 rated retailers


Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.


What You'll Do:

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location

  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department

  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control

  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices

  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy

  • Create and maintain strong working relationships with external vendors

  • Meet or exceed monthly budget projections

  • Maintain a safe and functional working environment


What You'll Need to Have for the Role:

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred

  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment

  • Knowledge of RV's and RV systems is a plus

  • Strong written and verbal communication skills

  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)

  • Intermediate or better skills in MS Office (Word, Excel, Outlook)

  • Ability to read and analyze P&L reports

  • Valid driver's license required

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

  • Exposure to heights and hazards related to working with electrical and welding equipment

  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.


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