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Regional Fixed Operations Director Jobs in Michigan

Adler Pelzer USA

Operations Director

Troy, MI · On-site

The Regional Operations Manager - North America is responsible for leading, supporting, and ... Travel frequently to all assigned manufacturing locations to provide direct support, review ...

Adler Pelzer Group

Operations Director

Troy, MI

The Regional Operations Manager - North America is responsible for leading, supporting, and ... Travel frequently to all assigned manufacturing locations to provide direct support, review ...

CSP

Regional Director of Operations

Auburn Hills, MI · On-site

$95 - $150/hr

Develops the manufacturing plan and establishes procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer and company quality ...

Posted today

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Regional Fixed Operations Director information

What is a regional fixed operations director?

A Regional Fixed Operations Director oversees the service, parts, and body shop operations for multiple automotive dealerships within a specific region. They are responsible for optimizing performance, ensuring high customer satisfaction, and achieving profitability targets across all fixed operations departments. This role involves developing and implementing processes, training staff, and monitoring compliance with company policies and industry regulations. The director collaborates with dealership managers to identify areas for improvement and implements strategies to drive operational excellence.

What are the key skills and qualifications needed to thrive as a regional fixed operations director?

To thrive as a Regional Fixed Operations Director, you need in-depth knowledge of automotive service operations, inventory management, and financial acumen, typically supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), service scheduling platforms, and key performance indicator (KPI) tracking tools is crucial. Leadership, problem-solving, and strong interpersonal skills help in managing teams across multiple locations and driving operational improvements. These competencies are vital for achieving consistent service performance, customer satisfaction, and profitability across the region.

What are some common challenges faced by a regional fixed operations director, and how can they be addressed?

A Regional Fixed Operations Director often encounters challenges such as maintaining consistent performance across multiple locations, ensuring uniform adoption of best practices, and managing team motivation remotely. To address these, successful directors implement standardized processes, provide regular training, and foster open communication among service managers. Building strong relationships with each location and leveraging performance metrics helps to quickly identify and resolve issues, driving overall operational excellence.

What is the difference between Regional Fixed Operations Director vs Service Manager?

AspectRegional Fixed Operations DirectorService Manager
CredentialsExperience in dealership operations, industry certifications often preferredRelevant technical certifications, automotive service experience
Work EnvironmentOversees multiple dealerships or regions, strategic focusManages daily service department operations at a single dealership
Employer & Industry UsageUsed by automotive dealership groups, franchise networksCommonly employed within individual dealerships or service centers
Search & Comparison IntentLooking for regional leadership roles in fixed operationsSeeking operational management within a specific service department

The Regional Fixed Operations Director typically oversees multiple dealerships' service, parts, and body shop operations across a region, focusing on strategic growth and performance. In contrast, a Service Manager handles daily operations within a single dealership's service department, emphasizing customer service and technical staff management. Both roles require automotive industry experience, but the scope and responsibilities differ significantly.

What does a Regional Fixed Operations Director do?

A Regional Fixed Operations Director oversees the service, parts, and collision repair departments across multiple dealership locations. They are responsible for ensuring operational efficiency, meeting financial targets, and maintaining customer satisfaction through staff management, process improvements, and compliance with industry standards. Strong leadership, industry knowledge, and analytical skills are essential for success in this role.

What are popular job titles related to Regional Fixed Operations Director jobs in Michigan?

For Regional Fixed Operations Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Regional Fixed Operations Director jobs in Michigan look for?

The top searched job categories for Regional Fixed Operations Director jobs in Michigan are:

What cities in Michigan are hiring for Regional Fixed Operations Director jobs?

Cities in Michigan with the most Regional Fixed Operations Director job openings:

Regional Fixed Operations Director jobs near you
Infographic showing various Regional Fixed Operations Director job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Regional Fixed Operations Director

Grand Rapids, MI • On-site

Fox Motors

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

133rd of 155 rated car dealerships

Uninterrupted breaks

Learn more about Fox Motorsexternal

Full-time

Re-posted 5 days ago

Job description

Position OverviewWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you will report directly to the Vice President of Fixed Operations, executing group-wide initiatives and ensuring elite operational standards.What You'll DoDrive Profitability: Achieve departmental gross profit goals by managing fixed absorption, expenses, and asset utilization.Lead Teams: Recruit, train, and mentor service and parts managers while boosting technician retention.Optimize CSI: Implement robust workflow processes to elevate Customer Satisfaction Index scores and build owner loyalty.Partner with Leadership: Collaborate with the VP of Fixed Operations to forecast revenue goals and deploy software platforms.What We're Looking ForExperience: Minimum 5+ years of successful automotive Fixed Operations or Service Director management.Track Record: Proven ability to manage multi-million dollar P&Ls and hit manufacturer targets.Skills: Exceptional communication, data-driven decision-making, and deep knowledge of DMS platforms.As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!

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