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Regional Customer Support Manager Jobs (NOW HIRING)

Motorola

Customer Support Manager

Chicago, IL · On-site

The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction ... The CSM must be willing to travel throughout the designated region and meet with customers face to ...

Check Out My LLC

Customer Support Manager

Algona, WA · On-site

$87K - $120K/yr

Summary The Customer Support Manager is a hands-on leadership role for someone ready to take our customer support function from reactive to proactive. This person will build the SOPs, processes, and ...

Cribl

Customer Support Manager

Why You'll Love This Role Cribl is seeking a Technical Support Manager to be a part of a specialized support team. This role is centered on customer success by providing in-depth knowledge of data ...

Socket.dev

Customer Support Manager

Manhattan, NY · On-site

$150 - $200/hr

You'll own our customer support operation end to end: the team, the metrics, the strategy, and its impact on the P&L. Reporting to the Head of Ops, you'll manage a team of offshore agents, partner ...

Common CENTS Solutions

Customer Support Manager

Customer Support Manager Location: Remote Reports To: VP of Operations, BEC Legal Systems Travel: Estimated 5-10%: periodic visits to the Cincinnati office, occasional client sites, and industry ...

Bridgestone

Consumer Customer Support Manager

Tower, MN · On-site

This region services the strategic business needs of teams across the Americas, Europe, Middle East ... Job Category Customer Support Position Summary The Consumer Customer Support Manager leads the ...

Tld Group

Regional Customer Service Manager

Atlanta, GA · On-site

$100 - $125/hr

He organizes, supports and manages the Customer Support activity within his allocated Region, in accordance with TLD Group Policy and the TLD Service Standards. His regional management scope includes ...

RLDatix

$100 - $125/hr

Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...

RLDatix

Manager, Customer Support

Chicago, IL · On-site

Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...

Matthey

Regional Customer Service Manager

Taylor, MI · Hybrid

Regional Customer Service Manager Location: Devon, PA / Smithfield, PA / Queretaro, Mexico At ... Supporting Order to Cash compliance requirements and contributing to export, financialreportingand ...

Motorola

Customer Support Manager Team Lead

... region - T4E which includes North Carolina, South Carolina and Georgia. Key responsibilities include: * Lead the Managed & Support services organization consisting of Customer Support Managers, which ...

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How much do regional customer support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for regional customer support manager in the United States is $91,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $105,000.00 per year, depending on experience, location, and employer.

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Customer Support Manager

Hopkinsville, KY • On-site

FURNITURE CONNECTION, INC.
See more jobs at FURNITURE CONNECTION, INC.external

$19/hr

Full-time

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
Customer Support Manager - Furniture Retail
Starting Pay: $19.00 per hour
Are you organized, dependable, and comfortable helping both customers and coworkers solve problems? Furniture Connection is looking for a Customer Support Manager to help lead the daily office and customer support operations at our store.
This is a hands-on leadership role within a close-knit team of approximately 8-10 employees. You will directly oversee one customer support team member while working closely with store leadership and the sales team to ensure each customer's experience runs smoothly-from checkout and financing through delivery and post-sale support.
Requirements
What You'll Do
Support Customers
  • Provide friendly, professional assistance to customers in person and by phone.
  • Help resolve customer questions, concerns, and service issues.
  • Follow up on customer needs and ensure issues are handled promptly.
  • De-escalate difficult situations with patience, confidence, and professionalism.

Keep Transactions Running Smoothly
  • Help ensure customer orders, payments, financing documents, and delivery information are accurate.
  • Support a smooth handoff between the sales team and office.
  • Identify and resolve checkout or order-processing issues before they affect the customer.
  • Maintain accurate customer account and financing records.

Lead the Customer Support Function
  • Provide daily guidance, training, and support to one customer support employee.
  • Ensure office procedures, checklists, and administrative responsibilities are completed.
  • Coach for accuracy, professionalism, follow-through, and excellent customer service.
  • Help create a positive, team-oriented work environment.

Support Store Operations
  • Open and close the store when scheduled.
  • Serve as Manager on Duty as needed.
  • Assist with payroll and commission reporting.
  • Complete end-of-day balancing and help resolve discrepancies.
  • Monitor purchase orders, financing timelines, and product delays.
  • Help maintain an organized, professional, and customer-ready store.

What We're Looking For
  • Strong customer service and problem-solving skills.
  • Excellent attention to detail and follow-through.
  • Ability to remain calm and professional in challenging situations.
  • Confidence providing direction and holding others accountable.
  • Strong communication and organizational skills.
  • Dependable attendance and punctuality.
  • Comfortable learning computer systems, financing processes, and office procedures.
  • Previous retail, office, customer service, or leadership experience is preferred.

Why This Role Matters
The Customer Support Manager is an important connection between our customers, sales team, and store operations. Your organization and follow-through help ensure that promises made during the sale are carried through after the purchase.If you enjoy helping people, solving problems, and keeping a busy workplace organized, we would love to meet you.
Apply today to join the Furniture Connection team!

Apply