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Refund Jobs in Florida (NOW HIRING)

Hallandale Pharmacy

Billing Representative

Fort Lauderdale, FL · On-site

$17 - $22.25/hr

Refunds, Credits, and Adjustments Review refund, credit, and adjustment requests according to company policy. Gather supporting information, document the request properly, and escalate for approval ...

Bill Pay by NAFE, LLC.

We do not issue refunds for services rendered. To register on our online website and be preferred in our online magazine [eoyfb magazine] a $475 annual fee is required. This will include 150 full ...

RT Holdings

ML Volkswagen Service Cashiers

Opa Locka, FL · On-site

$11 - $15/hr

Handle cash transactions with customers Scan goods and collect payments Issue receipts, refunds, change or tickets Redeem coupons Greet customers Maintain clean and tidy checkout areas Keep reports ...

SWK Management ll

Cashier

Orlando, FL

$11 - $15/hr

Issue receipts, refunds, credits, and/or or change for each transaction * Accurately complete required paperwork and background checks required for firearm sales * Answer phone calls * Connect with ...

Shooters World

Cashier

Orlando, FL · On-site

$11 - $15/hr

Issue receipts, refunds, credits, and/or or change for each transaction * Accurately complete required paperwork and background checks required for firearm sales * Answer phone calls * Connect with ...

Florida Conference of Seventh-day Adventists

$10.75 - $14.50/hr

Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and answering their questions. Establish or identify prices of goods, tabulate bills using TAM ...

Soka

Manager of Student Accounts/Bursar

Stuart, FL

Oversee all student billing cycles, statements, refunds, and collections in accordance with federal, state, and institutional policies. * Manage the university's student account systems (e.g ...

Phsorg

$16.66 - $26.70/hr

Must make appropriate adjustments and refer any refunds to the Cash Processing team. Documents accounts in accordance with established PHS policies and procedures. * Manages the credit balance report ...

The Boys Farmers Market

Cashier

Delray Beach, FL · On-site

$11 - $15/hr

You'll also be responsible for price-checking items and processing returns and refunds. If you enjoy working with people and want to join a team that values their customers, we want to speak with you.

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Refund information

See Florida salary details

$11

$17

$27

How much do refund jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for refund in Florida is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.64 per hour, depending on experience, location, and employer.

What is a refund specialist?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What are the key skills and qualifications needed to thrive as a refund specialist?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

Refund jobs near you
Infographic showing various Refund job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Billing Representative

Hallandale Pharmacy

Fort Lauderdale, FL • On-site

$17 - $22.25/hr

Full-time

Re-posted 19 days ago

Job description

Description:

JOB SUMMARY 


The Billing Department Representative is responsible for supporting clinics with billing-related inquiries, invoice questions, payment concerns, account balances, refunds, payment profiles, and general billing support. This role requires strong attention to detail, clear communication, and the ability to accurately document and resolve billing cases while following company policies and procedures. 

DUTIES AND RESPONSABILITIES 


Clinic Support 

Respond to billing inquiries through Salesforce cases, daily phone calls and other approved communication channels. Provide clear and professional explanations regarding invoices, payments, outstanding balances, charges, credits, refunds, and account status. 

Invoice and Payment Support 

Review invoices, payment history, open balances, and account activity to assist clinics with billing questions. Help identify discrepancies, payment issues, duplicate charges, missing payments, or account concerns and escalate when needed. 


Salesforce and Documentation 

Accurately document all billing communication, actions taken, and resolutions within Salesforce. Maintain clear case notes and ensure all follow-up items are completed in a timely manner. 


Payment Profile Maintenance 

Assist with updating and maintaining clinic payment profiles, including credit card forms, ACH/EFT information, and billing contact details when applicable. Ensure payment information is handled with confidentiality and in accordance with company guidelines. 

Refunds, Credits, and Adjustments 

Review refund, credit, and adjustment requests according to company policy. Gather supporting information, document the request properly, and escalate for approval when required.


 Collections and Account Holds 

Support the Billing team with follow-up on past-due balances, payment reminders, account holds, and payment plan communication. Provide accurate account information while maintaining professionalism and a customer-service approach. 

Internal Collaboration 

Work closely with Billing leadership, Account Managers, Customer Service, Onboarding, Pricing, and other departments to resolve billing-related concerns and prevent delays for clinics. 

Requirements:

 SKILLS & ABILITIES 


Strong written and verbal communication skills 

Excellent attention to detail 

Ability to research and resolve billing concerns 

Strong organizational and time-management skills 

Ability to handle high-volume cases and calls professionally 

Comfortable working with invoices, payments, balances, and account records Ability to follow policies and escalate appropriately 

Professional, patient, and solution-focused communication style 

Ability to work independently and as part of a team 

Experience using Salesforce, Life File, Google Sheets, Microsoft Office, or billing systems is strongly preferred. 


EDUCATION & EXPERIENCE 

Associate's degree required, or a minimum of three (3) years of relevant Accounts Receivable experience in lieu of a degree.