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Refrigeration Technical Support Jobs (NOW HIRING)

TAG Refrigeration

Refrigeration Service Technician

Houston, TX · On-site

$25.25 - $32.75/hr

This role supports grocery and retail locations, ensuring systems operate safely and efficiently ... Electrical license * 2-3 years minimum of grocery refrigeration experience * HVAC/R technical ...

TAG Refrigeration

Refrigeration Service Technician

Denver, CO · On-site

$27.25 - $35.25/hr

This role supports grocery and retail locations, ensuring systems operate safely and efficiently ... Electrical license * 2-3 years minimum of grocery refrigeration experience * HVAC/R technical ...

TAG Refrigeration

Refrigeration Service Technician

Houston, TX · On-site

$25.25 - $32.75/hr

This role supports grocery and retail locations, ensuring systems operate safely and efficiently ... Electrical license * 2-3 years minimum of grocery refrigeration experience * HVAC/R technical ...

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Refrigeration Technical Support information

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$27K

$43.5K

$66K

How much do refrigeration technical support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for refrigeration technical support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is refrigeration technical support?

Refrigeration Technical Support refers to professionals who provide assistance and troubleshooting for refrigeration systems, including commercial, industrial, and residential units. Their main role is to help customers, technicians, or businesses resolve technical issues, answer questions about equipment, and ensure proper system operation. This support can be provided over the phone, via email, or on-site, and often involves interpreting technical documentation, offering maintenance advice, and guiding repairs. They play a crucial role in minimizing equipment downtime and ensuring that refrigeration systems work efficiently.

What are the key skills and qualifications needed to thrive as a refrigeration technical support specialist?

To thrive as a Refrigeration Technical Support specialist, you need a solid understanding of refrigeration systems, troubleshooting techniques, and relevant HVAC/R certifications. Familiarity with diagnostic tools, technical manuals, and ticketing or CRM systems is often required. Strong problem-solving, communication, and customer service skills help you efficiently assist clients and explain complex issues. These abilities are crucial for resolving technical problems quickly and ensuring customer satisfaction in a technical support environment.

What are the most common challenges faced by refrigeration technical support specialists, and how can they effectively address them?

Refrigeration Technical Support specialists often encounter challenges such as diagnosing complex system issues remotely, keeping up with rapidly evolving technologies, and communicating technical solutions to customers with varying levels of expertise. To address these challenges, specialists rely on strong troubleshooting skills, continuous training on new refrigeration systems, and clear, patient communication. Building a network with field technicians and staying updated on product documentation also helps in resolving issues efficiently and ensuring customer satisfaction.

What are popular job titles related to Refrigeration Technical Support jobs?

For Refrigeration Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Refrigeration Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Supermarket Refrigeration Technician

New Orleans, LA • On-site

TAG Refrigeration
See more jobs at TAG Refrigerationexternal

$24 - $33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow.  With competitive compensation and an attractive benefits package, TAG is an exciting place to work.

TAG Refrigeration is seeking Refrigeration Service Technicians for commercial service work in and around the New Orleans, LA area


Role Summary:

The Journeyman Refrigeration Service Technician performs commercial service, maintenance, and repair on refrigeration systems including walk-ins, self-contained units, single systems, and rack systems. This role supports grocery and retail locations, ensuring systems operate safely and efficiently.


Roles and Responsibilities:

  • Diagnose, repair, and maintain commercial refrigeration systems (self-contained units, walk-ins, single systems, rack systems).
  • Troubleshoot electrical and mechanical refrigeration components.
  • Perform preventative maintenance on HVAC and refrigeration equipment.
  • Complete minor plumbing repairs (walk-in drains, case drains, cooling towers, water-cooled condensers).
  • Inspect refrigeration, electrical, and plumbing systems to identify service needs.
  • Communicate service updates with store managers and directors.
  • Provide repair estimates and recommend equipment replacement when appropriate.
  • Maintain van stock, tools, and required safety equipment.


Skills and Qualifications:

  • 2-5 + years of HVAC/R experience
  • Strong diagnostic and mechanical skills
  • Professional communication abilities
  • Attention to detail and strong decision-making skills
  • Ability to participate in on-call rotation
  • Ability to pass physical, drug screen, background check, and MVR review

Preferred Qualifications:

  • Universal EPA Certification
  • Electrical license
  • 2–3 years minimum of grocery refrigeration experience
  • HVAC/R technical school or related certifications


Benefits:

  • Competitive pay
  • Medical, dental, and vision insurance options
  • Retirement savings plan with company contributions (401(k) or equivalent)
  • Paid vacation, holidays, and sick time
  • Year-round, steady work
  • Opportunities for career growth advancement
  • Supportive, team-based work environment