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Refill Technician Jobs (NOW HIRING)

Shields Health Solutions

Pharmacy Refill Technician

Tampa, FL · On-site

$16.50 - $20/hr

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and ...

Shields Health Solutions

Pharmacy Refill Technician

Tampa, FL · On-site

$16.50 - $20/hr

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and ...

Area Temps

Refill Technician/Shipping Clerk

Hinckley, OH · On-site

$18 - $24/hr

An industrial service company is seeking a Refill Technician and Shipping Clerk to join their team. T his is a Monday through Friday position working 8 a.m. to 5 p.m. Responsibilities: * Perform ...

Shields Health Solutions

Pharmacy Technician (Refill Calls)

Tyler, TX · On-site

$16.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the ...

GLFHC

Central Refill Technician Representative

Lawrence, MA

$19.25 - $23.50/hr

GLFHC is currently seeking an experienced and bilingual (English / Spanish) Central Refill Technician Representative to join our team. Under the supervision of the Central Rx Manger, the Central Rx ...

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Refill Technician information

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$14

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How much do refill technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for refill technician in the United States is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.43 per hour, depending on experience, location, and employer.

What is a refill technician?

Refill Technicians are professionals who work mainly in pharmacies, hospitals, or medical facilities, responsible for managing prescription refills and ensuring medication orders are processed accurately and efficiently. They verify patient information, check prescription details, and coordinate with pharmacists to prepare medications for pickup or delivery. Their role is essential for maintaining consistent medication supply and supporting patient health. They also help maintain records, manage inventory, and answer basic questions about prescription refills, always under the supervision of a licensed pharmacist.

What are the typical daily responsibilities of a refill technician, and how do they contribute to the pharmacy team?

A Refill Technician is primarily responsible for processing prescription refill requests, preparing medication orders, and ensuring accurate labeling and packaging. They work closely with pharmacists and other pharmacy staff to verify patient information and resolve any discrepancies. This role often involves multitasking in a fast-paced environment, maintaining inventory, and providing excellent customer service. Refill Technicians play a key part in streamlining pharmacy operations and supporting patient safety by ensuring medications are dispensed correctly and efficiently.

What are the key skills and qualifications needed to thrive as a refill technician, and why are they important?

To thrive as a Refill Technician, you generally need knowledge of pharmacy operations, attention to detail, and a high school diploma or equivalent, often with pharmacy technician certification preferred. Familiarity with pharmacy management systems, automated dispensing machines, and inventory tracking software is typically required. Strong organizational skills, reliability, and effective communication help you excel in this role. These abilities ensure accurate medication dispensing, maintain patient safety, and support efficient pharmacy workflow.

What is the difference between Refill Technician vs Bottle Filling Technician?

Refill TechnicianBottle Filling Technician
Performs refilling of products like beverages, chemicals, or pharmaceuticalsOperates machinery to fill bottles with liquids or powders
Requires certifications in safety and handling hazardous materialsRequires certifications in machinery operation and safety protocols
Works mainly in retail, manufacturing, or warehouse environmentsWorks primarily in manufacturing or production facilities

Both roles involve handling liquids and require safety certifications. Refill Technicians focus on replenishing products in various containers, often in retail or warehouse settings, while Bottle Filling Technicians operate filling machines in manufacturing plants. The key difference lies in the scope: Refill Technicians typically handle a variety of containers and environments, whereas Bottle Filling Technicians specialize in operating filling machinery in production lines.

More about Refill Technician jobs
What cities are hiring for Refill Technician jobs? Cities with the most Refill Technician job openings:
What job categories do people searching Refill Technician jobs look for? The top searched job categories for Refill Technician jobs are:
Refill Technician jobs near you
Infographic showing various Refill Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,074 per year, or $19.3 per hour.

Pharmacy Refill Technician

Shields Health Solutions

Jacksonville, FL • On-site

$16.25 - $19.75/hr

Full-time

Posted 21 days ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

12th of 112 rated pharmacies

Job description

Location: Must be able to commute onsite Monday - Friday to downtown Jacksonville.

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

  • Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
  • Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
  • Answer, resolve and triage inbound inquiries appropriately.
  • Clarify prescription orders with pharmacist and/or clinician as appropriate.
  • Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
  • Following through with claim adjudication and troubleshooting and reject codes.
  • Partnering with pharmacy to ensure proper in-stock of medications.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Properly discontinuing patients off service when appropriate.
  • Documenting work appropriately across all systems.
  • Manage, organize, and update relevant data using database applications.
  • Other duties that facilitate patient access to medications as assigned
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolve problems, recommend improvements, implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

  • Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  • Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  • Education: High school diploma or GED required

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