ZipRecruiter

Log In

1

Referring Travel Agent Jobs in Rochester, NY (NOW HIRING)

People also search for

All JobsReferring Travel Agent JobsReferring Travel Agent Jobs in Rochester, NY

Referring Travel Agent information

See Rochester, NY salary details

$11

$20

$33

How much do referring travel agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for referring travel agent in Rochester, NY is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Referring Travel Agent, and why are they important?

To thrive as a Referring Travel Agent, you need a good understanding of travel industry basics, excellent customer service skills, and ideally a high school diploma or equivalent. Familiarity with booking platforms, travel agency software, and sometimes industry certifications like those from IATA or CLIA are valuable for credibility and efficiency. Outstanding interpersonal skills, attention to detail, and the ability to build trust with clients make someone stand out in this role. These skills are important because they help agents provide reliable recommendations, ensure client satisfaction, and foster repeat business in a competitive market.

What are some common challenges a Referring Travel Agent may encounter when building a client base?

A Referring Travel Agent often faces the challenge of establishing trust and credibility with potential clients, especially when starting out or entering new markets. Since much of the work involves networking and cultivating relationships, it can take time to develop a steady stream of referrals. Additionally, keeping up-to-date with travel trends, destination information, and travel regulations is essential to provide value to clients and stand out from competitors. Success in this role typically requires consistent outreach, excellent communication skills, and a proactive approach to client engagement.

What is a Referring Travel Agent?

A Referring Travel Agent is an individual who connects potential travelers with a host travel agency or a full-service travel agent rather than booking trips themselves. Their main role is to refer clients to professionals who handle the planning, booking, and management of travel arrangements. In return, the referring agent typically receives a commission or referral fee for successful bookings made through their recommendation. This position is ideal for those who want to earn income from the travel industry without directly managing client itineraries. It often requires minimal training and allows for flexible, part-time work.

What is the difference between Referring Travel Agent vs Travel Agent?

AspectReferring Travel AgentTravel Agent
CredentialsTypically no formal certification required, but industry knowledge helpsOften requires certification or licensing depending on the region
Work EnvironmentMostly remote or independent, referring clients to other agenciesOffice-based or online, directly handling client bookings
Employer & Industry UsageWorks independently or as part of a referral networkEmployed by travel agencies or operates independently
Search & Comparison IntentOften compared for referral roles and commission structureCompared for direct booking and customer service roles

The main difference is that a Referring Travel Agent primarily refers clients to other agencies or suppliers and earns commissions, while a Travel Agent directly handles client bookings and travel arrangements. Both roles require industry knowledge, but the Referring Travel Agent typically works independently or within referral networks, whereas Travel Agents are often employed by agencies to provide direct services.

What are popular job titles related to Referring Travel Agent jobs in Rochester, NY? For Referring Travel Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Referring Travel Agent jobs in Rochester, NY look for? The top searched job categories for Referring Travel Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Referring Travel Agent jobs? Cities near Rochester, NY with the most Referring Travel Agent job openings:
Referring Travel Agent jobs near you
AAA Travel Sales Agent (Base + Incentive Opportunity)

AAA Travel Sales Agent (Base + Incentive Opportunity)

AAA Western and Central New York

Penfield, NY • On-site

$50K - $55K/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago

Job description

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

  • Medical, Dental, Life and AD&D Insurance
  • Flexible work schedules
  • Pre-Tax & Roth 401(k) plan with company match
  • Health Spending Accounts with company contribution & Flexible Spending Accounts
  • Company Paid Short-term & Long-term disability
  • Paid time off
  • Tuition reimbursement & company-paid training programs
  • FREE AAA membership & travel / product discounts
  • Paid Volunteer Time Off 
Job Responsibilities40%

Travel Sales & Revenue Generation: Provide domestic and international travel planning, including hotel and car rentals, flights, cruises, tours, AAA Group Travel, and travel insurance. Make outbound calls expeditiously for event leads, rebook/reconnect leads, marketing leads, and other assigned outreach. Achieve all monthly travel sales revenue targets. Prospect new business through outbound calling, networking, referrals, and social media. Grow travel revenue through effective pipeline management and cross-selling AAA travel products. Be on the phone queue to answer any required travel inbound sales & service calls.

30%

Salesforce CRM Processes & Data Integrity: Use Salesforce CRM to manage leads, make calls, log activities, update milestones, and ensure all transactions are fully documented. Leverage all training resources to ensure proper salesforce process completion. Maintain accurate CRM data for member interactions and travel transactions. Identify and correct CRM data errors to maintain accuracy. Follow Salesforce workflows for reporting and forecasting accuracy. Identify and resolve CRM issues such as duplicates or missing information.

10%

Error Management & Quality Control: Prevent, identify, and resolve booking errors and data inaccuracies.Collaborate with internal teams to resolve system or workflow challenges.

10%

Member/Customer Satisfaction & Experience Excellence: Provide exceptional service supporting members prior, during and after all travel experiences. Assist members during travel disruptions and offer timely solutions. Maintain a positive, professional, solutions-focused approach. Be proactive to assist customers on the phone & in branch.

10%

Membership Growth & Promotion: Promote AAA Club products and services using a member-first consultative approach. Sell AAA memberships to meet or exceed goals. Manage membership leads in Salesforce with accurate documentation. Be on the phone queue to answer any overflow membership calls.

Job Specific Requirements
      • Equivalent experience will be considered in lieu of degree
      • Knowledge of domestic and international travel products, suppliers, booking systems, and industry best practices.
      • Familiarity with AAA products, membership structure, and Club service offerings
      • Strong sales skills with the ability to meet or exceed travel revenue and membership goals
      • Proficiency in Salesforce CRM for lead management, activity logging, and maintaining high-quality, accurate data
      • Excellent verbal and written communication skills with the ability to build rapport quickly
      • Strong customer service skills with a focus on problem-solving and creating exceptional member experiences
      • High attention to detail with the ability to identify, correct, and prevent errors in bookings or CRM entries.
      • Ability to multitask and manage multiple itineraries, calls, and follow-ups in a fast-paced environment
      • Comfort working in a structured, metric-driven environment with required phone queue time and schedule adherence
      • Ability to navigate multiple computer systems and tools simultaneously
      • High degree of professionalism, integrity, and commitment to AAA standards
      Physical Requirements
      • Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
      • Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
      • Must be able to lift, carry, push, pull a maximum of 30 lbs

      $43,888 base rate + $6,000 - $9,000+ of commission opportunity (based on performance) in 1st year

      Typical First Year On-Track Earnings (OTE) For Performing Advisors: $50,000 - $55,000 /year

      This position does not offer visa sponsorship now or in the future.

      Apply