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Reentry Case Manager Jobs in West Springfield, MA

The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the ...

The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the ...

Reentry Case Manager information

See West Springfield, MA salary details

$14

$24

$42

How much do reentry case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for reentry case manager in West Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Reentry Case Manager vs Probation Officer?

AspectReentry Case ManagerProbation Officer
CredentialsRelevant social work or counseling certifications, sometimes a bachelor's degreeCriminal justice or social work degree, state certification/license
Work EnvironmentCommunity-based settings, rehabilitation centers, or correctional facilitiesCourts, probation offices, community supervision settings
Employer & IndustryNonprofits, government agencies, correctional facilitiesCourts, criminal justice agencies, law enforcement
Primary FocusSupporting reentry, providing resources, and case management for formerly incarcerated individualsMonitoring compliance, risk assessment, and supervising offenders in the community

While both roles work within the criminal justice system, Reentry Case Managers focus on assisting individuals reintegrate into society through support and resource coordination, whereas Probation Officers primarily supervise offenders' compliance with court orders. Understanding these differences helps clarify career paths and job expectations in criminal justice and social services.

What are some common challenges faced by Reentry Case Managers when supporting clients transitioning from incarceration to the community?

Reentry Case Managers often encounter challenges such as helping clients secure stable housing, employment, and access to healthcare or mental health services. Clients may face stigma, legal barriers, or limited resources, making it difficult to reintegrate successfully. Additionally, managing large caseloads and maintaining consistent communication with clients and community partners can be demanding. Strong organizational skills, patience, and adaptability are essential for overcoming these obstacles and providing effective support.

What are the key skills and qualifications needed to thrive as a Reentry Case Manager, and why are they important?

To thrive as a Reentry Case Manager, you need a background in social work, criminal justice, or a related field, along with strong case management and assessment skills. Familiarity with case management software, community resources databases, and often a relevant certification or degree are typically required. Excellent communication, cultural competency, and problem-solving abilities help build trust and advocate effectively for clients. These skills are vital for supporting individuals transitioning from incarceration, ensuring successful reintegration, and reducing recidivism.

What are reentry case managers?

Reentry case managers are professionals who assist individuals transitioning from incarceration back into the community. They help clients access resources such as housing, employment, education, and healthcare, while also providing support and guidance to reduce the risk of recidivism. Reentry case managers work closely with clients to create individualized plans and connect them with community services, aiming to facilitate successful reintegration and long-term stability. Their work is crucial in helping formerly incarcerated individuals overcome barriers and build productive lives after release.
What job categories do people searching Reentry Case Manager jobs in West Springfield, MA look for? The top searched job categories for Reentry Case Manager jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Reentry Case Manager jobs? Cities near West Springfield, MA with the most Reentry Case Manager job openings:
Infographic showing various Reentry Case Manager job openings in West Springfield, MA as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,312 per year, or $24.7 per hour.
RN Case Manager

RN Case Manager

Baystate Health

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Baystate Health rating

6.4

Company rating: 6.4 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

644th of 890 rated healthcare providers


Job description

RN Case Manager
Full Time - 40 Hours
The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of patients. The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the interdisciplinary team in developing complex discharge plans.
Responsibilities:
  • Facilitates patients care plan as called for in the plan of care
  • Leads daily patient care huddles with nursing to direct timely progress along the continuum
  • Works cooperatively as a leading member of the health care team to insure appropriate use of hospital resources, patient satisfaction, and achievement of quality of care. Manages input from all health care professionals and conducts assessments to determine patients health care and transitional needs.
  • Evaluates and ensures appropriateness of admissions and continued stay using evidence based criteria
  • Collaborates and manages outcomes with the payers through ongoing written and verbal communications to appropriate parties
  • Leads discussions with Physician advisors and MD's about safe plan for transitions
  • Leads the team to ensure appropriate utilization of patient resources and directs care to other settings when appropriate
  • Collaborates with community case managers and other health care advisors to ensure a smooth and safe continuum of care plan
  • Conducts extensive assessments and implements interventions for patients at risk for readmissions
  • Manages concurrent denials and works with physicians to overturn for appropriate reimbursement

Required Work Experience:
  • BSN Required
  • 3-5 years clinical Nursing experience
  • Hospital Case Management, Care Coordination experience strongly preferred

Skills and Competencies:
  • Requires a working knowledge of community resources and Utilization/Quality Review standards and activities conducted by third party payers
  • Ability to organize and prioritize workload in order to meet deadlines
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • Excellent computer skills
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • There is a weekend and holiday commitment.

THE ADVANTAGES OF WORKING WITH BAYSTATE!
  • Excellent Compensation
  • High-quality, low-cost medical, dental and vision insurance
  • Pet, home, auto and personal insurance
  • Certification and continuing education reimbursement
  • 403b retirement company match & annual company contribution increase based on years of service
  • Life insurance
  • Free money coach advice from a certified professional
  • Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health

Our Compensation Philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
Associates Degree in Nursing (Required), Bachelors Degree in Nursing
Certifications:
Case Management Certification - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts
Compensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$98,051.00 - $112,715.00 - $133,348.00
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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