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Remote Case Manager Jobs in West Springfield, MA

Case Manager

Hartford, CT ยท Remote

$20.50 - $26.25/hr

Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more * Assist with money management and provide support in obtaining ...

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Paralegal

Hartford, CT ยท Remote

$65K - $99K/yr

Maintain organized files in the case management system Technology * Filevine * Lexis / Lexis ... This is a remote position; however, the qualified candidate will be required to come to work onsite ...

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ...

Analyst, Large Case Pensions

Hartford, CT ยท On-site +1

$43K - $93K/yr

Monday and Friday remote). To succeed, the ideal candidate will need: * Understanding of defined ... Organizational skills in order to manage many different open responsibilities at once

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Remote Case Manager information

See West Springfield, MA salary details

$14

$24

$42

How much do remote case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote case manager in West Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
What are popular job titles related to Remote Case Manager jobs in West Springfield, MA? For Remote Case Manager jobs in West Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Case Manager jobs in West Springfield, MA look for? The top searched job categories for Remote Case Manager jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Remote Case Manager jobs? Cities near West Springfield, MA with the most Remote Case Manager job openings:
Infographic showing various Remote Case Manager job openings in West Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,312 per year, or $24.7 per hour.
Case Manager

Case Manager

Perfect Care Inc.

Hartford, CT โ€ข Remote

$20.50 - $26.25/hr

Part-time

Posted 18 days ago


Job description

Salary: 20-25

Location: Community-Based / Client Residences
Hours: Varies Based on Client Needs and Service Plans


Job Summary:

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater independence and quality of life by providing person-centered support services. This role focuses on assisting clients in navigating various life domains such as housing, healthcare, employment, and personal development, with the goal of integrating fully into the community.


Key Duties and Responsibilities:

  • Establish and maintain professional rapport with clients, upholding strong ethical boundaries
  • Support client integration into the community by connecting them with local resources for housing, healthcare, and social inclusion
  • Maintain regular contact with clients as defined in their service plan
  • Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more
  • Assist with money management and provide support in obtaining and maintaining entitlements
  • Develop, implement, and monitor person-centered care plans throughout all stages, including intake and discharge
  • Enhance independent living skills through direct instruction, modeling, prompting, and hands-on assistance
  • Identify barriers to clients goals and connect them to services that address these challenges
  • Conduct regular meetings with clients to review progress, mental health stability, appointments, and discharge readiness
  • Perform routine apartment or room inspections and provide assistance in maintaining cleanliness as needed
  • Build and maintain collaborative relationships with families, natural supports, and external providers
  • Facilitate or co-facilitate psychoeducational or skill-building groups as needed
  • Attend team meetings, staff trainings, supervision, and interdisciplinary rounds
  • Support clients with completing redetermination forms, SNAP applications, and other essential documents
  • Complete and submit encounter notes within 24 hours of client interactions
  • Submit monthly summary reports by the 21st of each month


Qualifications:

  • High school diploma or GED required
  • Bachelors degree in Human Services, Social Work, Psychology, or related field preferred
  • Minimum of 2 years of experience in homecare or community-based human services
  • Strong communication, documentation, and organizational skills
  • Ability to work independently and as part of a team
  • Valid drivers license and reliable transportation preferred