ZipRecruiter

Log In

1

Redemption Manager Jobs in Chicago, IL (NOW HIRING)

Lucky Strike

Arcade Technician

Chicago, IL

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Lucky Strike

Arcade Technician

Chicago, IL · On-site

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Lucky Strike

Arcade Technician

Chicago, IL · On-site

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Lucky Strike

Arcade Technician

Chicago, IL

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Lucky Strike Entertainment

Arcade Technician

Chicago, IL

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Lucky Strike

Arcade Technician

Chicago, IL · On-site

$16.20 - $17.52/hr

Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper ... Ability to work independently and manage time efficiently. * Strong communication and guest service ...

Gold Rush Gaming

Collector

Hoffman Estates, IL

$19 - $21/hr

Setting redemption loads for video gaming terminals (VGT's) and redemption terminals (RT ... Ability to communicate effectively with customers, peers, managers, and across departments.

Accel Entertainment

Warehouse Technician

Wheeling, IL · On-site

$22/hr

Moves video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines ... Observe all safety regulations and report unsafe conditions to management * Follow all department ...

Accel Entertainment

Warehouse Technician

Wheeling, IL · On-site

$22/hr

Moves video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines ... Observe all safety regulations and report unsafe conditions to management * Follow all department ...

Main Event Entertainment

Games Attendant

Warrenville, IL · On-site

$14 - $16/hr

You monitor event activities and safety protocols, and you make redemption suggestions so our ... Can effectively communicate with Management, Team Members, and Guests * Availability to work days ...

Quiet Capital

Financial Risk Lead

Chicago, IL · On-site

$200 - $215/hr

About The Role Reporting to the Head of Risk Management, the Lead of Financial Risk owns second ... redemption surges. * Own second-line oversight of market access and pre-trade risk controls ...

DriveWealth

Financial Risk Lead

Chicago, IL · On-site

About The Role Reporting to the Head of Risk Management, the Lead of Financial Risk owns second ... redemption surges. * Own second-line oversight of market access and pre-trade risk controls ...

Bally's Corporation

Cage Shift Manager

Chicago, IL · On-site

$68K/yr

Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process * Manage count room operations by ensuring staff verifies calculations and reconciles summary reports

PGN Fun Village

PGN Hospitality Attendant!

Hickory Hills, IL · On-site

$14.50 - $18.25/hr

JOB FUNCTION Open and close shop, manage golfer check-in, parking, and play Ensure cleanliness of redemption center and overall premises Assist in premise upkeep, including some physical tasks such ...

Crunch Fitness

Manager

Schaumburg, IL · On-site

Ensure Personal Training team follows proper procedures in session redemption. * Oversee PT manager in ensuring all components of departmental objectives are satisfied. Operations * Coordinate and ...

Bally's Corporation

Cage Shift Manager

Chicago, IL · On-site

$65K - $70K/yr

Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process * Manage count room operations by ensuring staff verifies calculations and reconciles summary reports

PGN Fun Village

PGN Hospitality Attendant!

Hickory Hills, IL · On-site

$14.50 - $18.25/hr

JOB FUNCTION • Open and close shop, manage golfer check-in, parking, and play • Ensure cleanliness of redemption center and overall premises • Assist in premise upkeep, including some physical ...

next page

Showing results 1-20

All JobsRedemption JobsRedemption Manager JobsRedemption Manager Jobs in Chicago, IL

Redemption Manager information

See Chicago, IL salary details

$29.9K

$107.7K

$121.6K

How much do redemption manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for redemption manager in Chicago, IL is $107,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,400.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

What are popular job titles related to Redemption Manager jobs in Chicago, IL?

For Redemption Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Redemption Manager jobs in Chicago, IL look for?

The top searched job categories for Redemption Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Redemption Manager jobs?

Cities near Chicago, IL with the most Redemption Manager job openings:

Redemption Manager jobs near you

Arcade Technician

Lucky Strike

Chicago, IL

$16.20 - $17.52/hr

Full-time

Medical

Re-posted 9 days ago

Lucky Strike Entertainment rating

5.5

Company rating: 5.5 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

9th of 18 rated bowling alleys

Job description

Overview

Summary: The Arcade Technician is responsible for ensuring that all arcade games, token vendors, and ticket redemption centers are in proper working order. This role performs maintenance, records updates, and assists guests as needed to enhance their gaming experience. 

Essential Duties and Responsibilities: 

Key responsibilities include, but are not limited to: 

Equipment Maintenance & Repairs: 

  • Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper functionality. 
  • Perform routine maintenance and minor repairs on equipment. 
  • Update maintenance records for all arcade games. 
  • Track and document parts used for repairs. 

Inventory & Record Keeping: 

  • Maintain accurate records of items used, including tokens, game cards, and other arcade supplies. 
  • Record and update game win data for merchandiser prizes. 

Guest Service & Cleanliness: 

  • Provide assistance to guests as needed. 
  • Maintain a clean and organized work area. 
  • Perform opening and closing procedures in assigned areas. 

Additional Responsibilities: 

  • Perform other duties as required. 

Qualifications: 

  • Experience with arcade game maintenance, troubleshooting, and repair. 
  • Strong problem-solving skills and attention to detail. 
  • Ability to work independently and manage time efficiently. 
  • Strong communication and guest service skills. 

Education and Experience: 

Required: 

  • High School Diploma or equivalent. 
Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $16.20 - 17.52 / hour. 

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Employment Type: OTHER

What Lucky Strike Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply