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Record Retrieval Company Operations Manager Jobs

ZERO IMPACT ENERGY

Facilities Manager

Newport Beach, CA

$70K - $72K/yr

... managing company insurances, compliance documentation, and operational records Knowledge of ... construction safety practices and OSHA requirements Strong leadership, organizational, and problem ...

Mehaffy Weber, PC

Legal Assistant

San Antonio, TX

Document management of the client's files, expert documents and communications, production ... records retrieval company, forensics company and other service providers as part of the case workup

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Record Retrieval Company Operations Manager information

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How much do record retrieval company operations manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for record retrieval company operations manager in the United States is $68,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Record Retrieval Company Operations Manager, and why are they important?

To thrive as a Record Retrieval Company Operations Manager, you need strong organizational, leadership, and process optimization skills, often supported by a bachelor’s degree in business or a related field. Familiarity with case management systems, HIPAA compliance protocols, and document management software is essential. Exceptional communication, problem-solving, and team management abilities help drive efficiency and maintain client satisfaction. These skills are crucial for ensuring timely, accurate record retrieval and effective coordination across teams and clients.

What are some common challenges faced by a Record Retrieval Company Operations Manager, and how can they be addressed?

Operations Managers in record retrieval companies often face challenges such as managing high volumes of client requests, ensuring compliance with privacy regulations, and maintaining efficient workflows. To address these, it's important to implement robust tracking systems, provide ongoing staff training on HIPAA and other data privacy requirements, and foster clear communication between departments. Proactively addressing bottlenecks and regularly reviewing procedures can help maintain service quality and client satisfaction.

What does a Record Retrieval Company Operations Manager do?

A Record Retrieval Company Operations Manager oversees the daily operations involved in obtaining, organizing, and delivering records—such as medical, legal, or business documents—on behalf of clients. Their responsibilities include managing teams, coordinating with clients and record providers, ensuring compliance with privacy laws, and optimizing workflow efficiency. This role is crucial for maintaining timely and accurate record retrieval services to support industries like legal, insurance, and healthcare. Operations Managers also implement process improvements and monitor performance metrics to ensure quality and client satisfaction.

What is the difference between Record Retrieval Company Operations Manager vs Record Retrieval Specialist?

AspectRecord Retrieval Company Operations ManagerRecord Retrieval Specialist
CredentialsTypically requires management experience, industry certifications, and knowledge of retrieval processesOften requires certification in records management or related fields, with less emphasis on management experience
Work EnvironmentOversees operations, manages teams, and coordinates retrieval processes in office settingsPerforms retrieval tasks, data entry, and document handling, often in a more hands-on role
Employer & Industry UsageCommonly employed by record retrieval companies, healthcare, legal, and insurance sectorsWorks within similar industries, supporting retrieval tasks under supervision or as part of a team

The Record Retrieval Company Operations Manager focuses on overseeing retrieval operations, managing teams, and ensuring efficiency, while the Record Retrieval Specialist handles the actual retrieval tasks and document processing. Both roles are essential but differ in responsibility level and scope within the record retrieval process.

Infographic showing various Record Retrieval Company Operations Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 7% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $68,956 per year, or $33.2 per hour.

Expeditor/ Coordinator /Record Retrieval Position

Legal Copy Service

Van Nuys, CA • Remote

$20 - $21/hr

Full-time

PTO

Posted 2 days ago

Job description

Job description:


Expanding Legal Copy Service is seeking a Full Time Applicant to perform tasks as an Coordinator / Expeditor for Record Retrieval position. Full Time remote position available. Hours of Operation: 8- 5 PST.
Responsibilities include but not limited to:
  • 40-50 incoming and out going calls to facilities and locations as a scheduler /appointment setter / Coordinator.
  • Check status on pending records and retrieve them in a timely fashion;
  • Build relationships with clients to ensure they are satisfied with services.
  • Build relationships with facilities and/or locations to help escalate issues to retrieve records within the lime frame provided.
  • Verification, research, managing calendar;
  • Eams & Case Searches
  • Check accuracy of documents received;
  • Reviewing billing and insuring accuracy from providers;
  • Preparing, sending, receiving, responding to correspondence, bills, declaration of due diligence, along with other documents.
  • Sorting, mailing, faxing, filing, emailing;
Qualifications & Skills:
  • Experience in working in a legal copy service is highly desired but not required.
  • Experience in legal/medical retrieval company a plus.
  • Self Starter who is capable of managing multiple tasks, detail oriented and meet critical deadlines;
  • Ability to work in fast paced team environment;
  • Ability to work independently and be able to thing creatively out of the box to retrieving records.
  • Basic Knowledge of Excel, Word, Email, Calendar, Internet required;
  • Able to work well with Others and meet deadlines;
  • Building Client Relations
  • Work well under pressure with strong verbal communication skills including active listening;
  • Professional attitude and outgoing personality;
  • Customers Service (CSR) experience required.
  • Good phone etiquette.
  • Strong verbal communication skills including active listening.
Benefits:
  • $20- $21 depending on experience and location.
  • Vacation Accrue
  • Selected paid Holidays after 90 day probation period
  • Vacation Accrual
  • Direct Deposit