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Join LifeLink — Join a Life Saving Team!

About LifeLink
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do
As an Administrative Assistant 1, you will directly contribute to LifeLink’s life-saving mission. Performs administrative, secretarial and reception duties in support of all general staff, exercising professional discretion with sensitive confidential information.

Key Responsibilities:

SUMMARY:

Performs reception, administrative and secretarial duties in support of all general staff, exercising professional discretion with sensitive confidential information.

Principal Duties and Responsibilities:

• Provides confidential and professional response to guests, telephone contacts, and staff at all times.
• Administers the front desk receptionist duties of with professional attitude and efficiency. Learns names and titles of all other divisional personnel in order to handle their inquiries and direct their calls with efficiency.
• Provides clerical support to include all basic support functions (copying, faxing, typing, telephone screening and messaging, etc.) with appropriate follow through.
• Prioritizes all mail after sorting, opening, and dating, responding as appropriate and immediately alerting the Executive Director and Managers of all ‘urgent’ or high priority mail or faxes upon receipt.
• Participates in special projects as directed, (Medallion Project, Family and other correspondence.) providing follow-through.
• Processes office supply ordering through Boise format including coding and monitoring of requests from staff. Attempts to keep orders standard and investigates out-of-the ordinary requests.
• Prepares all outgoing mail, providing a final quality check for signatures and form completion as appropriate, returning to the sender any incomplete forms or unsigned documents for completion (purchase orders, check requests, expense reports, etc.)
• Assists all OPO departments with overflow work and projects including departmental telephone contacts as requested. (Assembles donor chart templates, typing of chart documents, etc.)
• Assists other departments with facilitating conference calls and other meetings including all contacts with participants to set dates, times, conference numbers; assists with compilation and distribution of information required for these calls.
• Creates and maintains binder of all job functions and cross trains with assigned back-up person who will cover important functions during periods of absence.

Who You Are

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• A high school diploma. Additional appropriate college-level classes desired or 2 years related experience.
• Demonstrated above average fully Bilingual written and verbal communication skills, with an emphasis on composition, grammar and punctuation.
• Ability to take initiative, multi-task and meet deadlines with appropriate follow-up.
• Professional appearance and demeanor.
• Demonstrated computer skills and ability to produce documents utilizing Microsoft Word for Windows, Excel and Power Point applications.
• A collaborator who thrives in a mission-first environment

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.