ZipRecruiter

Log In

1

Receptionist Psychology Jobs (NOW HIRING)

UMass Amherst

Clerk IV (Receptionist)

Amherst, MA · On-site

$15.50 - $20.50/hr

Ctr Counseling & Psych Health Work Location: Amherst Schedule: Full Time Work Arrangement: Hybrid Job Summary The Clerk IV (Receptionist) provides critical first contact to students (clients) in need ...

UHS

Receptionist - Evening Shift

Louisville, KY · On-site

$14.50 - $19/hr

... psychologists, social workers, employee assistance professionals, community mental health centers ... The Receptionist is responsible for greeting visitors and delivering exceptional customer service ...

UHS

Receptionist - Evening Shift

Louisville, KY · On-site

$14.50 - $19/hr

... psychologists, social workers, employee assistance professionals, community mental health centers ... The Receptionist is responsible for greeting visitors and delivering exceptional customer service ...

UHS

Receptionist - Evening Shift

Louisville, KY · On-site

$14.50 - $19/hr

... psychologists, social workers, employee assistance professionals, community mental health centers ... The Receptionist is responsible for greeting visitors and delivering exceptional customer service ...

next page

Showing results 1-20

All JobsReceptionist Psychology Jobs

Receptionist Psychology information

See salary details

$9

$17

$24

How much do receptionist psychology jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for receptionist psychology in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by a receptionist in a psychology practice and how can they be managed?

Receptionists in psychology practices often handle sensitive situations, such as greeting clients who may be anxious or distressed. Balancing confidentiality while efficiently managing appointment schedules and high call volumes can be challenging. To manage these demands, strong communication skills, empathy, and the ability to prioritize tasks are essential. Regular training on privacy protocols and close collaboration with clinicians can also help ensure a supportive and professional environment.

What is the difference between Receptionist Psychology vs Receptionist Medical?

AspectReceptionist PsychologyReceptionist Medical
Required CredentialsHigh school diploma; some roles may prefer psychology-related courseworkHigh school diploma; medical terminology knowledge often preferred
Work EnvironmentPsychology clinics, mental health officesHospitals, clinics, medical offices
Employer & IndustryHealthcare, mental health servicesHealthcare, medical services
Common Search & ComparisonYesYes

Receptionist Psychology and Receptionist Medical share similarities in work environment and required credentials, primarily involving healthcare settings. The main difference lies in the specific industry focus: psychology receptionists handle mental health clinics, while medical receptionists work in general healthcare facilities. Both roles require strong communication skills and organizational abilities, but their daily tasks and patient interactions differ based on their specialized environments.

What does a receptionist do in a psychology office?

A receptionist in a psychology office is responsible for greeting clients, scheduling appointments, answering phones, and managing patient records. They serve as the first point of contact for patients and help create a welcoming environment. Additionally, they may handle billing, process insurance information, and assist psychologists with administrative tasks. Discretion and confidentiality are essential due to the sensitive nature of the work.

What are the key skills and qualifications needed to thrive as a Receptionist in a psychology practice, and why are they important?

To thrive as a Receptionist in a psychology practice, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by experience in healthcare or mental health settings. Proficiency with scheduling software, electronic health record (EHR) systems, and basic office equipment is typically required. Excellent interpersonal communication, discretion, and empathy are crucial soft skills for interacting with clients who may be experiencing emotional distress. These abilities ensure a welcoming environment, efficient operations, and confidentiality, all of which support both clients and practitioners in a psychology office.
More about Receptionist Psychology jobs
What cities are hiring for Receptionist Psychology jobs? Cities with the most Receptionist Psychology job openings:
What states have the most Receptionist Psychology jobs? States with the most job openings for Receptionist Psychology jobs include:
What job categories do people searching Receptionist Psychology jobs look for? The top searched job categories for Receptionist Psychology jobs are:
Receptionist Psychology jobs near you
Infographic showing various Receptionist Psychology job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.
Receptionist- Outpatient Center

Receptionist- Outpatient Center

Roots Through Recovery

Long Beach, CA • On-site

Full-time

Posted 17 days ago

Job description

Salary: $20-$25 (DOE)

Job Summary

Roots Through Recovery provides comprehensive, patient-centered behavioral health care to adults and adolescents. We are seeking a Medical/Behavioral Health Receptionist to join our team. In this role, you will schedule patient appointments, collect patient information, process patient insurance and admissions, and be responsible for the general organization and scheduling of patient appointments and records. The ideal candidate is highly organized with excellent attention to detail, and does well with multi-tasking in a fast-paced environment.

Responsibilities

  • Greeting patients and making them feel comfortable and welcome at the practice
  • Scheduling patient appointments for behavioral health services, including psychiatry and addiction medicine
  • Coordinating with providers to schedule and confirm appointment times
  • Answering phones and responding to patient inquiries regarding services via phone and email
  • Collecting patient information and pre-appointment documentation from patient
  • Conducting insurance verification and review benefits with patients, including patient responsibility
  • Conducting pre-authorizations for services with insurance carriers
  • Maintaining updated medical records, including all patient demographics, appointments, follow-ups and payment
  • Working with the billing team to fulfill any requests and requirements for billing and payments
  • Requesting prescriptions and refills with pharmacies when necessary
  • Relaying messages to providers in a timely manner, faxing, and other office tasks
  • Other administrative and clerical duties as assigned

Qualifications

  • Previous experience as a Medical Receptionist, Office Manager or Front/Back Office Assistant
  • Certification as a Medical Assistant, Nurse or Nurse Assistant (LVN, RN, CNA). Knowledge of medical terminology and administrative processes
  • Understanding of insurance verification of benefits (VOB) and explanation of benefits (EOB)
  • Firm grasp of Electronic Health Records systems, information management programs, Google Calendar, Microsoft Office, and other computer programs
  • Excellent organizational skills and attention to detail
  • Strong interpersonal and verbal communication skills

A medical receptionist is a crucial member of a behavioral health practice. This role requires a unique blend of administrative skills and empathy, as the receptionist is often the first point of contact for individuals seeking help with their psychological well-being. In this position, the medical receptionist plays a vital role in creating a safe and supportive environment for patients and their families.

As a medical receptionist in a behavioral health practice, your primary responsibilities will include greeting and checking in patients, scheduling appointments, managing phone calls, processing paperwork, and maintaining patient records. These tasks ensure the smooth operation of the practice and allow clinicians to focus on providing quality care.

Beyond the administrative duties, a medical receptionist in a behavioral health practice must possess a deep understanding of the sensitive nature of mental health issues. Patients may feel vulnerable and anxious when seeking help, and it is the receptionist's responsibility to approach each interaction with empathy and compassion. This includes providing emotional support, actively listening, and demonstrating the utmost respect for patient confidentiality.

If you are seeking an administrative position where you can make a difference in the lives of people seeking behavioral health support, this could be the role for you.