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Receptionist Manager Jobs in O Fallon, IL (NOW HIRING)

Intelica

Receptionist III

Saint Louis, MO · On-site

$15.25 - $20.25/hr

Receive and sort incoming mail and deliveries, and manage outgoing mail * Review and order office ... a Receptionist, Administrative Assistant, or other related area * High-energy personality that ...

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Receptionist Manager information

See O Fallon, IL salary details

$10

$17

$23

How much do receptionist manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for receptionist manager in O'Fallon, IL is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.52 per hour, depending on experience, location, and employer.

What is a receptionist manager?

Receptionist Managers are professionals responsible for overseeing a team of receptionists and ensuring the smooth operation of a company's front desk or reception area. They handle administrative tasks, manage schedules, train staff, and serve as the first point of contact for visitors and clients. Additionally, Receptionist Managers address customer inquiries, resolve issues, and maintain a welcoming environment. Their role is crucial for creating a positive first impression of the organization and supporting daily office functions.

How does a receptionist manager balance overseeing front desk operations with leading and developing a team?

A Receptionist Manager is responsible for both the smooth functioning of daily front desk activities and the ongoing mentoring and supervision of reception staff. This often involves scheduling shifts, handling escalated guest concerns, training new hires, and implementing service standards. Balancing these duties requires strong organizational skills, clear communication, and the ability to delegate tasks effectively. By fostering a supportive team environment and regularly checking in with staff, Receptionist Managers help ensure high-quality service and professional growth within their teams.

What are the key skills and qualifications needed to thrive as a receptionist manager, and why are they important?

To thrive as a Receptionist Manager, you need strong organizational skills, experience in office administration, and often a background in business or hospitality management. Familiarity with scheduling software, phone systems, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help set top candidates apart. These skills are crucial for efficiently managing front-desk operations, ensuring excellent customer service, and leading a reception team effectively.

What is the difference between Receptionist Manager vs Receptionist?

AspectReceptionist ManagerReceptionist
CredentialsHigh school diploma; experience in office managementHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages schedulesHandles front desk duties, greets visitors
Employer & Industry UsageUsed in organizations with multiple receptionistsCommon in various industries for front desk roles
Search & Comparison IntentLooking for supervisory roles in receptionSeeking entry-level front desk positions

The main difference between a Receptionist Manager and a Receptionist lies in their responsibilities. The Receptionist Manager oversees the front desk team, manages schedules, and handles administrative tasks, requiring some management experience. The Receptionist primarily greets visitors, answers calls, and performs clerical duties. Both roles are essential in customer service and administrative support, but the Manager position involves leadership and coordination, while the Receptionist role focuses on direct front desk interactions.

What are the most commonly searched types of Receptionist jobs in O'Fallon, IL?

The most popular types of Receptionist jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Receptionist Manager jobs?

Cities near O'Fallon, IL with the most Receptionist Manager job openings:

Receptionist Manager jobs near you
Infographic showing various Receptionist Manager job openings in O'Fallon, IL as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $36,348 per year, or $17.5 per hour.

Front Desk Receptionist

Foot and Ankle Specialists

Saint Louis, MO • On-site

$13.75 - $17.50/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed

Front Desk Receptionist Required Skills and Experience:
  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Front Desk Receptionist Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments

Front Desk Receptionist Benefits Offered:
  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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