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Receptionist Manager Jobs in Brandon, MS (NOW HIRING)

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Receptionist Manager information

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$11

$18

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How much do receptionist manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for receptionist manager in Brandon, MS is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.19 per hour, depending on experience, location, and employer.

What is a receptionist manager?

Receptionist Managers are professionals responsible for overseeing a team of receptionists and ensuring the smooth operation of a company's front desk or reception area. They handle administrative tasks, manage schedules, train staff, and serve as the first point of contact for visitors and clients. Additionally, Receptionist Managers address customer inquiries, resolve issues, and maintain a welcoming environment. Their role is crucial for creating a positive first impression of the organization and supporting daily office functions.

How does a receptionist manager balance overseeing front desk operations with leading and developing a team?

A Receptionist Manager is responsible for both the smooth functioning of daily front desk activities and the ongoing mentoring and supervision of reception staff. This often involves scheduling shifts, handling escalated guest concerns, training new hires, and implementing service standards. Balancing these duties requires strong organizational skills, clear communication, and the ability to delegate tasks effectively. By fostering a supportive team environment and regularly checking in with staff, Receptionist Managers help ensure high-quality service and professional growth within their teams.

What are the key skills and qualifications needed to thrive as a receptionist manager, and why are they important?

To thrive as a Receptionist Manager, you need strong organizational skills, experience in office administration, and often a background in business or hospitality management. Familiarity with scheduling software, phone systems, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help set top candidates apart. These skills are crucial for efficiently managing front-desk operations, ensuring excellent customer service, and leading a reception team effectively.

What is the difference between Receptionist Manager vs Receptionist?

AspectReceptionist ManagerReceptionist
CredentialsHigh school diploma; experience in office managementHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages schedulesHandles front desk duties, greets visitors
Employer & Industry UsageUsed in organizations with multiple receptionistsCommon in various industries for front desk roles
Search & Comparison IntentLooking for supervisory roles in receptionSeeking entry-level front desk positions

The main difference between a Receptionist Manager and a Receptionist lies in their responsibilities. The Receptionist Manager oversees the front desk team, manages schedules, and handles administrative tasks, requiring some management experience. The Receptionist primarily greets visitors, answers calls, and performs clerical duties. Both roles are essential in customer service and administrative support, but the Manager position involves leadership and coordination, while the Receptionist role focuses on direct front desk interactions.

What are the most commonly searched types of Receptionist jobs in Brandon, MS?

The most popular types of Receptionist jobs in Brandon, MS are:

What cities near Brandon, MS are hiring for Receptionist Manager jobs?

Cities near Brandon, MS with the most Receptionist Manager job openings:

Receptionist Manager jobs near you
Infographic showing various Receptionist Manager job openings in Brandon, MS as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,630 per year, or $18.1 per hour.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Jackson, MS

Full-time

Medical, Retirement

Re-posted 2 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Job Description:

Title: Senior Account Associate - Commercial Lines
Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Book Focus: General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership:Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review:Assist in reviewing contracts to ensure proper coverages are included.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

  • 3+ years of customer service experience in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing, professional designation (CISR) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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