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Reception Jobs in San Ramon, CA (NOW HIRING)

Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient ...

Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient ...

Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient ...

Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient ...

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Reception information

See San Ramon, CA salary details

$11

$19

$27

How much do reception jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for reception in San Ramon, CA is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What are receptionists?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.
What cities near San Ramon, CA are hiring for Reception jobs? Cities near San Ramon, CA with the most Reception job openings:
Infographic showing various Reception job openings in San Ramon, CA as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,412 per year, or $19.9 per hour.
Front Office & Eligibility Coordinator (4566)

Front Office & Eligibility Coordinator (4566)

LIFELONG MEDICAL CARE

Richmond, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago


Job description

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Jenkins Family Medicine Residency Program, in Richmond CA. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office & Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.

This is a full time, benefit eligible position, working 40 hours per week. 

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. 

Benefits

Compensation: $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities

  • Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
  • Responsible for patient reception and intake including registration, check-in and scheduling future appointments
  • Performs computer data entry, document and card scanning and validation
  • Manages patient flow from front to back office
  • Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
  • Answers clinic phones and directs calls appropriately. Makes follow-up calls
  • Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
  • Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
  • Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
  • Maintains appearance of waiting areas and reception desk
  • Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
  • Maintains inventory of front desk supplies and forms
  • Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
  • Generates correspondence as requested
  • Keeps statistical records as requested by Center Supervisor or Manager
  • Performs other duties as assigned
  • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
  • Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
  • Ability to prioritize competing work demands and tasks from clients or staff
  • Ability to work effectively and calmly under pressure in a positive, friendly manner
  • Work in a team-oriented environment with a number of professionals with different work styles and support needs.
  • Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
  • Make appropriate use of knowledge/ expertise/ connections of other staff.
  • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.

Job Requirements          

  • High school diploma or GED
  • One year experience in the medical field
  • Excellent customer service and ability to maintain confidentiality
  • Proficient in standard office software (Microsoft)
  • Bilingual English/Spanish

Job Preferences

  • Bachelor’s degree in health science or a related field
  • Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
  • Experience with insurance eligibility
  • Experience in working in a community health center